North Park Volkswagen

I was a walk in for an oil change and was in and out pretty fast. pretty fast. More

Kat was so amazing - she was so sweet and took great care of my deal. of my deal. More

The service team at Volkswagen is consistently professional and courteous. They take the time to explain the entire process from start to finish, which makes the experience clear and stress-free. professional and courteous. They take the time to explain the entire process from start to finish, which makes the experience clear and stress-free. More

The service department did a great job. They greeted me upon arrival and got the process going. Very smooth and hassle free. They greeted me upon arrival and got the process going. Very smooth and hassle free. More

Everything went smoothly except not having a recall part in at the time. Not the dealers fault, but it would have been nice to know before taking almost 3 hours out of my day. in at the time. Not the dealers fault, but it would have been nice to know before taking almost 3 hours out of my day. More

Very prompt and efficient, great customer service this time, last visit was not very nice time, last visit was not very nice More

Used the service department. Repairs were timely and communication was great. Would use the service department again. Repairs were timely and communication was great. Would use the service department again. More

Easy to setup appt, good reminders leading up your the time Easy checkin, especially with the fact it’s a company car Quick enough for a 30,000 check, found a corner where I could work and take vid time Easy checkin, especially with the fact it’s a company car Quick enough for a 30,000 check, found a corner where I could work and take video calls separate from everyone. Could do a little better on the snacks available More

Scott Day always makes it happen for us! Everyone at this location has always been wonderful. Everyone at this location has always been wonderful. More

My experience at the dealership started off well thanks to Trini, who was an outstanding salesperson—patient, helpful, and genuinely committed to making sure I left with the right vehicle (this is the 3rd to Trini, who was an outstanding salesperson—patient, helpful, and genuinely committed to making sure I left with the right vehicle (this is the 3rd vehicle i buy from this place). Unfortunately, things changed once I began having an issue with the used car I purchased. The sales advisor, Norman, made the experience frustrating and disappointing. He was not professional, often dismissive, and at times almost demeaning, even telling me, “If it’s not a safety concern, we won’t be able to help.” He did not return my calls or messages and was always “too busy” to address my concerns. What should have been a simple, fair follow-up turned into a negative experience due to his lack of respect and customer service. More