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North Park Volkswagen

San Antonio, TX

Overview
Reviews
4.9
1,223 Reviews
Call Dealership (210) 581-1000
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21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,224 reviews

April 15, 2026

Very professional attentions from the Service advisor (Jason) ,easy appointment scheduling and good service timing from the beginning to the end. thanks. More

by Felipe
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jason (service adviser)
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Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind feedback! We’re very happy to hear Jason provided professional service and that your experience, from scheduling to completion, was smooth and timely. We truly appreciate you choosing North Park Volkswagen and look forward to assisting you again!

April 14, 2026

As soon as I was walking in I was greeted by Juan Serna, my salesman and felt welcomed. More

by alexa.jordana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Serna, Danny
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Apr 21, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so glad Juan Serna made you feel welcomed right from the moment you walked in. That first impression means everything, and we’ll be sure to pass along your kind words. We truly appreciate you choosing North Park Volkswagen!

April 11, 2026

Mario our sales guy, Glen the GM, Jerry the sales manager and our finance guy were all so amazing. Super helpful. Walked me through all of my options. I got zero percent interest on a VW Atlas and I couldn’t More

by Melissa R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa, Jerry (sales mgr) finance guy (so sorry can’t remember his name, but amazing all the same) , Glen Fowler
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Apr 21, 2026 -

North Park Volkswagen responded

Thank you so much for sharing your experience! We’re very pleased to hear Mario, Glen, Jerry, and our finance team took great care of you and made the process smooth and informative. Congratulations on your new VW Atlas! We are grateful to have you as part of the North Park Volkswagen family. Enjoy your new ride!!

April 10, 2026

The staff are very professional, answer your questions and concerns in a promptly manner, and are very helpful. More

by Anna Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie Schultz
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind feedback! We’re glad to hear our team was able to answer your questions promptly and provide helpful service. We truly appreciate you choosing North Park Volkswagen and look forward to assisting you again in the future!

April 10, 2026

Overall excellent experience. Easy to schedule appointment, day and time that was my choice. Service advisor, professional, courteous and knowledgeable. Would highly recommend! More

by wlsbmills2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremery
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad to hear your experience was smooth from scheduling to service. Our team takes pride in being professional, courteous, and knowledgeable, and we truly appreciate your recommendation. Thank you for choosing North Park Volkswagen!

April 10, 2026

Great experience over all, David my service advisor was extremely helpful! I hope he remains my advisor in the future. More

by coxjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 16, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad David provided such helpful service, we’ll be sure to let him know. We appreciate you choosing North Park Volkswagen!

April 10, 2026

Your service manager. Andrea, is wonderful, caring and provides updates. Excellent service given! She ensures the work needed is done properly and discusses the details o More

by menester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea in service
Report | Print
Apr 16, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience, we truly appreciate it! We’re so glad Andrea provided great care and communication, and we’ll be sure to let her know. Thank you for choosing North Park Volkswagen!

April 09, 2026

Juan was great, gave me all the info I needed. Would recommend him to anyone! More

by REAGANCABE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Govea
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re glad to hear Juan provided all the information you needed and made your experience a great one. We truly appreciate your recommendation and thank you for choosing North Park Volkswagen!

April 09, 2026

Service was great, no pressure to buy was an amazing experience. I appreciate a consultant vs a sales associate more. More

by Juan.garcia051722
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 21, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re glad to hear you felt comfortable throughout the process. Thank you for choosing North Park Volkswagen!

April 08, 2026

Experience was great, really appreciate how willing they were to work with me on getting an extended test drive. More

by kyle.rice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Rosales
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind feedback! We’re glad to hear you had a great experience and that our team was able to work with you to make the extended test drive happen. We want you to feel completely confident in your decision, and we truly appreciate you choosing North Park Volkswagen!

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