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North Park Volkswagen

San Antonio, TX

4.9
1,382 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,382 reviews

November 11, 2026

Always a professional operation. Check in was smooth and Jeremie and his team asks all the right questions, and also had immediate answers to my concerns. I very much appreciated t More

by gold23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie
November 10, 2026

Appreciate the courteous Service from start to finish. The waiting area was comfortable. I do like the new remodel area in the service part. More

by Texas English
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
November 10, 2026

David Collins was very professional and kept me updated on all aspects of the services on my vehichle. My car was ready sooner than expected and I was provided all the information I needed when I picked it More

by deslara07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins
November 10, 2026

Easy to schedule. Great facilities. Great customer service. Transparent and easy to work with. Jeremie is great More

by dankobarisic
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
November 10, 2026

Jason Backman made this entire process painless. He was very patient with my questions and handled himself professionally. Anytime I get my vehicle serviced at North Park I request him as my advis More

by jasonfbailey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
N/A
November 06, 2026

It was a great experience for y first time visit! ! Jeremie was great, I will return!! More

by eer316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie
November 06, 2026

It was clean and peaceful and the technicians seemed to pay very close attention to each vehicle they worked on. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and the young man who first greeted me when I got there.
November 06, 2026

David was a fantastic advisor - he took time to understand my concerns and advised based on safety considerations. Very much appreciated his advice and perspective on what could have been a very st More

by Enstewart12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Collins,
November 05, 2026

It's always about exceptional experience. Went in for my 80k service. Not an inexpensive service (and is a few hours to complete). Got a shuttle back home and to the dealership. My service ad More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrèa DeLaRosa
November 05, 2026

I came in for a tire that was losing air. Jeremie let me know that my car had additional services needed but they were all covered by warranty. When I explained I could not wait due to a tire More

by lizlantry78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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