North Park Volkswagen
San Antonio, TX
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We had an outstanding experience at North Park Volkswagen! Jacob was professional, responsive, and made the entire car-buying process smooth from start to finish. He was always quick to answer our Volkswagen! Jacob was professional, responsive, and made the entire car-buying process smooth from start to finish. He was always quick to answer our questions and made sure we felt comfortable every step of the way. A special thank you to Shelly as well! She took the time to thoroughly go over all of the features of the vehicle and made sure we understood how everything worked before we drove away. Her patience and attention to detail made a huge difference. If you’re looking for a dealership that truly values customer service, I highly recommend asking for Jacob and Shelly. Thank you both for making this such a positive and enjoyable experience for my daughter as we purchased her first vehicle The Sowell family. More
We appreciate that this dealer was able to work us in on a Saturday for a new battery, because our battery was dying! We also needed to have the repair done before Monday, so we could get to work! a Saturday for a new battery, because our battery was dying! We also needed to have the repair done before Monday, so we could get to work! More
The service was fast. The service advisor, David I believe, was very helpful and friendly. Very good customer service. Thank you all. The service advisor, David I believe, was very helpful and friendly. Very good customer service. Thank you all. More
Everyone was great from the phone call to the service pickup. I had an issue with a door speaker and I that's what I came in for plus, an oil change, plus the 20K service. I arrange a loaner vehicle so I pickup. I had an issue with a door speaker and I that's what I came in for plus, an oil change, plus the 20K service. I arrange a loaner vehicle so I wouldn't miss work and everything was done by the next day. I only paid for a tire rotation that I added, but everything else was covered and that was great. This dealership has always been great to me and my family and that's why this is my third vehicle from here. Thank you so much. More
As a first time customer at North Park, I only have positive words to say about the customer service. Andrea truly was kind and took care of us through the whole process. positive words to say about the customer service. Andrea truly was kind and took care of us through the whole process. More


