North Park Volkswagen
San Antonio, TX
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Always a professional operation. Check in was smooth and Jeremie and his team asks all the right questions, and also had immediate answers to my concerns. I very much appreciated t Check in was smooth and Jeremie and his team asks all the right questions, and also had immediate answers to my concerns. I very much appreciated the text updates as the service progressed. More
David Collins was very professional and kept me updated on all aspects of the services on my vehichle. My car was ready sooner than expected and I was provided all the information I needed when I picked it on all aspects of the services on my vehichle. My car was ready sooner than expected and I was provided all the information I needed when I picked it up plus David is a knowledgable guy! This is why I travel from Corpus Christi to San Antonio to get my car serviced! More
Jason Backman made this entire process painless. He was very patient with my questions and handled himself professionally. Anytime I get my vehicle serviced at North Park I request him as my advis He was very patient with my questions and handled himself professionally. Anytime I get my vehicle serviced at North Park I request him as my advisor for everything from regular services intervals to major repair work. I would advise anyone to request him specifically if you have any work done at North Park. You will not be disappointed! More
David was a fantastic advisor - he took time to understand my concerns and advised based on safety considerations. Very much appreciated his advice and perspective on what could have been a very st understand my concerns and advised based on safety considerations. Very much appreciated his advice and perspective on what could have been a very stressful day. More
It's always about exceptional experience. Went in for my 80k service. Not an inexpensive service (and is a few hours to complete). Got a shuttle back home and to the dealership. My service ad Went in for my 80k service. Not an inexpensive service (and is a few hours to complete). Got a shuttle back home and to the dealership. My service advisor, Andréa, is totally the best! More
I came in for a tire that was losing air. Jeremie let me know that my car had additional services needed but they were all covered by warranty. When I explained I could not wait due to a tire Jeremie let me know that my car had additional services needed but they were all covered by warranty. When I explained I could not wait due to a tire needing to be replaced/ordered, he arranged a loaner car so I could get back to work. My car was done before the promised time and all the extra work saved me future trips or possible breakdowns. Great job! More

