Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Park Toyota of San Antonio
San Antonio, TX
1,824 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,824 reviews
April 24, 2025
This dealership provided excellent service! My van was in need of a routine maintenance and was my first time making an appointment with North Park Toyota. Kevin Wright was my service advisor My van was in need of a routine maintenance and was my first time making an appointment with North Park Toyota. Kevin Wright was my service advisor who was very knowledgeable in my vehicle's needs. He did not pressure me into purchasing anything and gave me great info and advise in regards to my vehicle's mechanical needs. He also gave me a great discount saving me money. I loved my experience here and highly recommend North Park Toyota for all of your service needs. More
by Satisfied Customer!
Employees Worked With
Kevin Wright
April 15, 2025
Was told my service would take a couple hours, only to take around 4 hours. Never updated me throughout the process, was hard to get ahold of my service provider and he never got back to me. He left to lu take around 4 hours. Never updated me throughout the process, was hard to get ahold of my service provider and he never got back to me. He left to lunch while leaving me waiting. Wouldn’t use again or recommend. Poor customer service. More
by Eddie
Employees Worked With
Oscar
April 02, 2025
My first time taking my vehicle to get serviced at North Park Toyota. Very pleased with the level of service from start to finish. Appreciated that I was attended to immediately upon driving up. Keep up the Park Toyota. Very pleased with the level of service from start to finish. Appreciated that I was attended to immediately upon driving up. Keep up the great work!!!! More
by Kat
Employees Worked With
Ron Fix
March 15, 2025
Enjoyable low-stress buying experience, excellent service from Eddie in sales and Juan in finance. They got me the car I wanted at a fair price and processed everything quickly and easily. I would buy from t from Eddie in sales and Juan in finance. They got me the car I wanted at a fair price and processed everything quickly and easily. I would buy from them again and recommend them to friends and family. More
by wmoneal
Employees Worked With
Eddie Hernandez, Juan Arroyo
March 14, 2025
Knowledgeable sales staff,was taken care of as a returning customer great selection of vehicles returning customer great selection of vehicles More
by ralph.woodworth
Employees Worked With
March 12, 2025
Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop a to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop and a big sign saying not to switch channel. Some rocking chairs were nice, although old and worn. Other furniture were wooden chairs and tables. Snack bar offered free popcorn and items for sale. Soda fountain was broken. Car was delivered back slightly longer than the 1.5 hours quoted. 3% charge for using a credit card was not explained (online or in person) until I tried to pay. Not cool. More
by dboullosa
Employees Worked With
Oscar
