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North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.3
1,820 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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10703 SW Loop 410

San Antonio, TX

78211

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Showing 1,820 reviews

April 02, 2025

My first time taking my vehicle to get serviced at North Park Toyota. Very pleased with the level of service from start to finish. Appreciated that I was attended to immediately upon driving up. Keep up the More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fix
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Apr 04, 2025 -

North Park Toyota of San Antonio responded

Thank you so much for your kind words! We're thrilled to hear that your first service visit with us was a positive experience from start to finish. It's great to know you were promptly attended to and felt well taken care of throughout the process. We truly appreciate your feedback and look forward to welcoming you back next time your vehicle needs service. Keep enjoying the ride!

March 24, 2025

Ernest in the service department is the best! I will be back because of him! More

by Keri.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
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Mar 25, 2025 -

North Park Toyota of San Antonio responded

Thank you for the great feedback! We're so happy to hear that Ernest made such a positive impression. He truly is an asset to the team, and we're thrilled that his service has earned your loyalty. We look forward to welcoming you back! Let us know if you need anything else in the future.

March 15, 2025

Enjoyable low-stress buying experience, excellent service from Eddie in sales and Juan in finance. They got me the car I wanted at a fair price and processed everything quickly and easily. I would buy from t More

by wmoneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Hernandez, Juan Arroyo
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Mar 19, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your positive experience! We’re thrilled to hear that Eddie and Juan made your car buying process enjoyable and stress-free. It’s great to know that you were able to get the car you wanted at a fair price. We look forward to serving you again in the future and appreciate your recommendation!

March 14, 2025

Knowledgeable sales staff,was taken care of as a returning customer great selection of vehicles More

by ralph.woodworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

North Park Toyota of San Antonio responded

Thank you for your review! We’re glad to hear that our knowledgeable sales staff took great care of you as a returning customer. It’s great to know that you were satisfied with our selection of vehicles. We appreciate your continued trust in us and look forward to assisting you again!

March 13, 2025

Pricy but they fixed everything I needed. Great customer service. Thanks a bunch. Ok have a good day. More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz
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Mar 14, 2025 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We are glad to hear that we were able to fix everything you needed and that you appreciated our customer service. Have a great day!

March 12, 2025

Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop a More

by dboullosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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Mar 18, 2025 -

North Park Toyota of San Antonio responded

Thank you for your feedback regarding your recent visit. We appreciate your comments about the easy online scheduling and the prompt service from our advisor. However, we apologize for the issues you experienced with the waiting room amenities and the delay in service. Your concerns about the credit card service fee will be addressed to ensure better communication in the future. For further assistance, please reach out to Fred Duron at fredd@nptosa.com.

February 28, 2025

Justin Boone is right on top of all my questions and request. Our son just bought a RAV4 from Justin, very happy. More

by stevemetcalf416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

North Park Toyota of San Antonio responded

Thank you for your kind words about Justin Boone. We are thrilled to hear that your son is very happy with his new RAV4 and that Justin was able to assist you effectively. Your satisfaction is our priority.

February 21, 2025

I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on al More

by Waddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
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Feb 24, 2025 -

North Park Toyota of San Antonio responded

Thank you for your kind review! We’re so glad to hear that Oscar Ramirez provided you with excellent service and that you’re pleased with the overall experience. We value your feedback and are committed to maintaining the high standards you’ve come to expect. We appreciate your trust in us for your vehicle’s service and look forward to continuing to serve you in the future.

February 15, 2025

Kevin is the best will be coming back when I schedule my next service appointment! More

by louieb06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 18, 2025 -

North Park Toyota of San Antonio responded

Thanks, Louie! We're thrilled to hear you had a great experience with Kevin. We look forward to welcoming you back for your next service appointment!

February 11, 2025

I was offered many perks to purchase the car I was being offered. I was misled on the engine size, I was offered rim upgrade, I was offered maintenance package. Seats were supposed to be cleaned and faulty More

by beemingstars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Galvan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

North Park Toyota of San Antonio responded

Thank you for sharing your feedback. We value all customer feedback, and we'd like to learn more about the specifics of your interaction and the offers that were discussed. If you wish to provide further details about these specific issues, please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com. They would be happy to discuss this further with you.

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