North Park Subaru

Great service from start to finish. Everyone was really helpful with any concerns and made sure they got me what I wanted without forcing anything on the sale. I am definitely happy I c Everyone was really helpful with any concerns and made sure they got me what I wanted without forcing anything on the sale. I am definitely happy I chose to purchase here and do highly recommend this dealership. More

After being thoroughly frustrated by the internet sales agents at this North Park Subaru dealership, seemingly making calls simply to meet a quota, rather than promote sales, I decided to take a different agents at this North Park Subaru dealership, seemingly making calls simply to meet a quota, rather than promote sales, I decided to take a different approach. One late afternoon, I simply walked into the North Park Subaru dealership, not knowing what to expect, and feeling a little lost: and right there was Chris Bell ready to assist me. I'm a 1st time Subaru buyer. I had done a little research to compare the various SUVs in the market, and this brought me to the Subaru terrain. Chris Bell made my shopping and buying experience flawless, unstressful, very delightful and magical. Chris is very knowledgeable, respectful, professional, and confident about his provided services. Above all he's genuinely caring about the customer. He got me to make a modest down payment on a Subaru that was in transit. He got me to test drive a Subaru Limited that evening, since a Forester,(my choice) was not available at that moment.. As the dealership was closing, I was outside awaiting my Uber ride. Chris made sure he stayed until my ride arrived, but my ride was cancelled. I had to place another request, but Chris kindly offered to give me a ride home. When the new Subaru arrived, Chris called me right away and I was able to bring the vehicle home that same day. I would say, truely, Christopher Bell is a "Trooper", and I want to say, "Chris, thank you for making my vehicle buying experience at North Park Subaru a very remarkable and pleasant one" More

My car broke down. I had it towed to the dealership and had a new battery and computer fix all in the same day. All under warranty. Perfect! Thanks Christopher! had a new battery and computer fix all in the same day. All under warranty. Perfect! Thanks Christopher! More

I had this unfortunate experience about one week before Christmas 2020. Once I had decided on the two vehicles I wanted to test drive the day was set up. Just prior to arriving at the dealership the salesp Christmas 2020. Once I had decided on the two vehicles I wanted to test drive the day was set up. Just prior to arriving at the dealership the salesperson texted me and said the trim level of one of the cars I wanted to drive was not available and I could drive a different one. I told them that was unacceptable. The salesperson met me outside and explained what had happened and I asked why hadn't I been notified earlier so I wouldn't have wasted my time coming over. They apologized and no other attempt was made to resolve the situation (big mistake never let the customer leave without trying to get others involved to resolve the situation). I left and was notified later I could come back at a different time. I declined. I then called the dealership and spoke with a different salesperson and left a detailed message on what had transpired and asked for the general manager to call me back if they were still interested in selling me a car. To this day I not received that phone call! More

I purchased a 2021 Subaru Outback from North Park Subaru on San Pedro. The dealership was further away from my home than their other dealership but I was very pleased with the sales team. Robert Flannery sp on San Pedro. The dealership was further away from my home than their other dealership but I was very pleased with the sales team. Robert Flannery spent a lot of time with me and made sure that I got the car that I wanted. He did an excellent job going over all the features of the car. Negotiations were to both our liking and would recommend this dealership to anyone who wants to buy a Subaru. More

My husband and I have been North Park customers since 1994. We purchased our first Subaru in 2012 and since then purchased two more. This is an outstanding organization and dealership that has provided c 1994. We purchased our first Subaru in 2012 and since then purchased two more. This is an outstanding organization and dealership that has provided consistent quality customer care and customer service. Doing business exclusively with them for 26 years speaks volumes itself. More

I purchased a 2011 4Runner from North Park Subaru on San Pedro from Riley. Riley was an excellent sales person who did an excellent job with customer handling skills and also delivering my vehicle. Riley we Pedro from Riley. Riley was an excellent sales person who did an excellent job with customer handling skills and also delivering my vehicle. Riley went well and above when it came to handling a repair that needed to be done on the vehicle after I purchased it. The radio needed to be repaired and he took care of the repair while also delivering me a loaner while the repair was being done. After the repair he delivered the vehicle back to me at my work place. I have been in the automotive field for 35 years as a factory representative and have done many training programs on customer handling skills. Riley is of one of the top people in my opinion in San Antonio when it comes to treating his customers above and beyond what you'll experience from other sales consultants. This dealership is lucky to have Riley as a sales consultant! My praise also goes beyond Riley and that the dealership and its management staff also did a great job overall. Ask for Riley! More

They always do a great job, and i feel very well treated by staff. I like that there is a viewing deck and i can watch them work on my car by staff. I like that there is a viewing deck and i can watch them work on my car More

The entire sales team, including financing made the car buying experience very enjoyable. Due to their professionalism and willingness to accommodate each aspects of the customer needs. Thank you VERY MUCH buying experience very enjoyable. Due to their professionalism and willingness to accommodate each aspects of the customer needs. Thank you VERY MUCH! More

I found a car that interested me online. I was contacted by Osbaldo Gonzales via email from my search and we set an appointment to see the car. He believed I was serious and put a hold on the great deal of by Osbaldo Gonzales via email from my search and we set an appointment to see the car. He believed I was serious and put a hold on the great deal of a car. I took my dog with me to the appointment and we were welcomed by the whole Saturday staff. It was 101 degrees and they brought my dog bowls of water in a special silver bowl and they have a dog park. They let Ziva go for the test drive too. I love the Subaru commercials and the staff at San Pedro North Park surely lived up to the advertisements. I was comfortable with Mr. Gonzales and trusted him and the Business Manager Dyan Kirk made the paperwork a very enjoyable experience. More