
North Park Subaru
San Antonio, TX
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796 Reviews of North Park Subaru
North Park Subaru off Loop 410 is so professional from start to finish. I love how you are sent a video report of what needs to be addressed on my vehicle. The service technician discusses the issue or start to finish. I love how you are sent a video report of what needs to be addressed on my vehicle. The service technician discusses the issue or issues and zooms in on each area that requires attention. They also go over any regular maintenance that is due as well. Then the service representative will send the cost of each repair plus any noted regular maintenance that is due. I reserved a loaner car which made it hassle free to leave my auto with them yet carry on with my daily life. It also allowed me to drive a new model and sample all the current upgrades. I will continue to bring my 2014 Forester to Northpark for any repairs however I must say that I have hardly had any serious issues to get resolved other than typical wear and tear. Especially since I'm now over 100k miles into ownership of my third Subaru over the past 25 yrs! My first was a used '99 Legacy and the second was a new 2006 Forester. My current Forester was two years old when I acquired it in 2016. I plan to eventually get a fourth and likely last one as I have reached retirement age. So one more should see me through the rest of my driving years and then I'll pass it on to a grandchild or possibly a great grandchild! LOL As long as I reside in San Antonio, North Park Subaru will be my go to dealership! More
Mark is an excellent associate. He was patient, kind, explained things and thorough in his assessment. Five stars for him. The best associate I’ve got to work with at North Park Sub He was patient, kind, explained things and thorough in his assessment. Five stars for him. The best associate I’ve got to work with at North Park Subaru! More
Kimberly was our service rep and was very responsive and professional. Service was performed in a timely manner. The whole experience was excellent and tailored to the customer. professional. Service was performed in a timely manner. The whole experience was excellent and tailored to the customer. More
Luke greeted me as soon as I drove up He kept me informed of repair status Notified me when vehicle was ready for pick up. Excellent customer service informed of repair status Notified me when vehicle was ready for pick up. Excellent customer service More