North Park Subaru
San Antonio, TX
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793 Reviews of North Park Subaru
The service department team was extremely professional and helpful today. While waiting for my vehicle being serviced I received notice of an emergency work Call/Meeting. One of your service team members and helpful today. While waiting for my vehicle being serviced I received notice of an emergency work Call/Meeting. One of your service team members offered the Subaru conference room for some privacy if it was not in use. This was unexpected but much appreciated. Initially I was planning or would attempt to find a quiet location off the property on the side street in the heat. While i fully knew the probability was unlikely. The offer from your staff was the most ideal situation I could have asked for and it was suggested as an option without me evening asking. That's exceptional customer service. Your staff recognized my need and was quick to help me find a solution when the more common action would have been to remain quiet as I walked out of the door into the heat of the day. Thank you again North Park Subaru for servicing my vehicle in record time and being a service to me while I was in need. More
Great personality. Love the video as they inspect the vehicle. Great communication of what is going on with vehicle. Appreciate the ride back and forth to pick up car. Love the video as they inspect the vehicle. Great communication of what is going on with vehicle. Appreciate the ride back and forth to pick up car. Cleanliness of facility. With ones busy schedule the friendly reminders that maintenance is required are appreciated. Thank you. Love our outback. The Garcia, San Antonio, Tx. More
I have purchased several Foresters from NPS . .. and a big part of my reason for staying with NPS is the Service and Sales Departments ... they are outstanding professionals with integrity. Servic .. and a big part of my reason for staying with NPS is the Service and Sales Departments ... they are outstanding professionals with integrity. Service Technicians like Chris, Dalton, and Ernie and Bob in sales exemplify the NPS high standards. I am waiting to purchase a new Forester Wilderness but my '23 Forster will have to be sold to Carmax or Carvana...not my first choice, but a better price. In the future, I will continue to use the outstanding NPS service with the new Wilderness...they are great people. More