North Park Lexus of San Antonio
San Antonio, TX
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A very different car buying experience at NPL. Complete white glove service from start to finish. David Cantù is fabulous, attentive, really took the time to listen to our wants & needs, especiall Complete white glove service from start to finish. David Cantù is fabulous, attentive, really took the time to listen to our wants & needs, especially important was keeping within our budget. Never felt pressured. Josh Barraza who handled financing was personable, professional & efficient. He explained all our options & found us a better APR from another company beating the preapproval we walked in with. Thank you guys so much! More
North Park Lexus of San Antonio takes care of their customers. They don’t just sell a car and forget the customer, they stay in touch after the sale and they have a service staff that is second to none customers. They don’t just sell a car and forget the customer, they stay in touch after the sale and they have a service staff that is second to none. Keep up the Great work….. More
recently purchased a new ES 350 and had a wonderful experience with Braden Stanley as our Sales Consultant. Braden and his team were very helpful, honest, knowledgeable, and very patient with my quest experience with Braden Stanley as our Sales Consultant. Braden and his team were very helpful, honest, knowledgeable, and very patient with my questions; even though it took me several weeks to decide on just the right vehicle for my needs. I appreciate this dealership's professionalism and for treating me like a valued customer! Their customer service is worth the drive from Austin Thank you! More
Ryan Gonzalez and Arnold in Parts helped me greatly by putting in a battery in my 2003 Lexus ES300 key ring. Both were very efficient and very professional ! Thanks to North Park Lexus in San Antoni putting in a battery in my 2003 Lexus ES300 key ring. Both were very efficient and very professional ! Thanks to North Park Lexus in San Antonio. I will be back to purchase a new Lexus. Mine now has only 260,000 miles on the clock ! Great Vehicles ! ! ! Bruce Mabrito Mabrito Motorsports More
Great staff and sales personal, feel like they really wanted and appreciated our business, would highly recommended Jamie as their repesentiv. wanted and appreciated our business, would highly recommended Jamie as their repesentiv. More
My husband and I were blown away by the customer service that was given to us when we went to buy our first Lexus. My brother had recommended Nino Vaccarella, because of how helpful he was when he purchase that was given to us when we went to buy our first Lexus. My brother had recommended Nino Vaccarella, because of how helpful he was when he purchased his Lexus. Not only did he answer a million questions for me, but he did it with patience and kindness. He was not one of those pushy salesman who only wants to make a deal. He chatted with us, made us laugh, and gave us a very pleasant ad personal car buying experience. His assistant Brittany Schafer brought the car to our house the next day with a thank you basket and a heart full of knowledge. She spent over an hour with us teaching us all the new technology, setting up our phone, setting the seat memory, and answering any question we had. She also made us feel like we were now part of the Lexus family. We were so surprised at how both Nino and Brittany truly wanted to make sure we were happy with our purchase. They took time to send us the app link and set it up. Both of them have also sent me text messages asking how we like the car and asked if we needed anything. Customer service like this is hard to come by anymore, but Brittany, Nino, and the staff at North Park Lexus of San Antonio really have specialized in making the customer feel welcomed and loved. I would also like to mention how nice the lady at the snack bar was. She had the most pleasant smile and was very kind. We highly recommend purchasing a car from North Park and without a doubt you should ask for Nino or Brittany to assist you. Many many thanks for your kindness. Suzie Sollock More
I recently purchased a used GX460 and had a wonderful experience with Jay Kroum as our Sales Consultant. Jay and his team were very helpful, honest, knowledgeable, and very patient with my questions; eve experience with Jay Kroum as our Sales Consultant. Jay and his team were very helpful, honest, knowledgeable, and very patient with my questions; even though it took me several weeks to decide on just the right vehicle for my needs. I appreciate this dealership's professionalism and for treating me like a valued customer! Their customer service is worth the drive from Corpus Christi! Thank you! More
Everyone there from the moment you arrive is making sure your taking care of and it never stops. They all are Fantastic !! This happens every time you visit!!! your taking care of and it never stops. They all are Fantastic !! This happens every time you visit!!! More
Professional, friendly, honest - the absolute BEST experience I’ve ever had at a dealership!!! Carley & the service team were EXCELLENT!! I couldn’t have asked for better!!! And the video of my car experience I’ve ever had at a dealership!!! Carley & the service team were EXCELLENT!! I couldn’t have asked for better!!! And the video of my car that I was sent after the service was EVERYTHING!!! More
Best dealer service over all brands. I’m 76, gone through a lot of cars and have never received the quality product and service as with this dealership! I’m 76, gone through a lot of cars and have never received the quality product and service as with this dealership! More