North Park Lexus of San Antonio
San Antonio, TX
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Excellent service. Best car buying experience ever. Greg and Ren are the best. Other dealerships could learn what customer service really is by working with both these Best car buying experience ever. Greg and Ren are the best. Other dealerships could learn what customer service really is by working with both these gentlemen. We feel this is the beginning of a lifelong friendship. Thanks guys. More
Our sales rep was Mr. Robert Munoz. Aside from being friendly and very professional, Mr. Munoz is an expert in his department. He was very patient and showed us as many Robert Munoz. Aside from being friendly and very professional, Mr. Munoz is an expert in his department. He was very patient and showed us as many vehicles as necessary till my Daughter found the utmost perfect car. We never felt rushed, nor pressured to buy at any time during our stay. The car buying processes went very smooth and Mr. Munoz was very attentive to our car buying needs. Thank you a million Mr. Robert Munoz, you're the absolute best at customer service we could ask for! More
We had an excellent experience with North Park Lexus of San Antonio. Our salesman John Hernandez went above and beyond to ensure we were satisfied customers. We will definitely purchase another vehicle fro San Antonio. Our salesman John Hernandez went above and beyond to ensure we were satisfied customers. We will definitely purchase another vehicle from this dealership. More
Let’s face it when you buy a Lexus you know what you want. Nikki at Northstar understands that and got me into the car I wanted. That simple. Nice to have someone giving me what I want not convincing m want. Nikki at Northstar understands that and got me into the car I wanted. That simple. Nice to have someone giving me what I want not convincing me of something else. More
Awesomeness I can’t express my joy in 15 words…. Here’s a sample Hello JP I just wanted to let you know how much I appreciate your help. We lost our 15 yr old three years ago. He took his own lif Here’s a sample Hello JP I just wanted to let you know how much I appreciate your help. We lost our 15 yr old three years ago. He took his own life and I found him. I thought I would never breathe again. 1 month later I was told my cancer had come back. COVID reached a peak and medical care was non existent. My life as I knew it stopped! I stopped taking care of myself. No more nails or hair, no more clothes. No more bathing, no more eating. Then on a whim, John and I came to North Park, because Vic Vaughn was lacking. I hate spending money. Doesn’t matter how much I have, I hate spending it. But visiting North Park and meeting you has made such a difference in my life, I just have to tell: I’m finally LIVING again. My experience with you and your dealership has been so amazing. I got my nails done yesterday. I got my hair done today I took a bath I shaved my legs (4 months since) I feel alive again I LOVE my car, but your attention meant SO much more. I bought a Lexus and learned to live again That should really be your new tag line. Because for me, that’s exactly what happened! Thank you More
I was very happy with the service I received at this dealership. James Pelayo assisted me with a car sale and was very thorough with everything and didn't rush me to anything decision. Out of the dealer dealership. James Pelayo assisted me with a car sale and was very thorough with everything and didn't rush me to anything decision. Out of the dealership he responded quickly to any questions my husband and I had. I am glad I made the decision to make business at this dealership with our first Lexus vehicle. The financial process was actually not bad compared to other times we've had at other dealerships, the whole paperwork process took 2 hours and was very satisfied with that amount. I would purchase another vehicle at this location. More
The dealership is excellent! Gold Star! My service advisor Oliver is nothing short of professional and kind hearted! I have not been disappointed once with my service! Thank you Gold Star! My service advisor Oliver is nothing short of professional and kind hearted! I have not been disappointed once with my service! Thank you More
I came in this past Saturday July 30th about the time the dealership opened. Cipriano cheerfully welcomed me, and the experience continued to be great from there. I came in knowing what I wanted and Cipriano dealership opened. Cipriano cheerfully welcomed me, and the experience continued to be great from there. I came in knowing what I wanted and Cipriano found exactly that and more! The whole process was smooth, and I can't wait for my new GX to come in! He then took me on a tour of the service center, and I'm even excited to get my car serviced!! Cipriano is an awesome asset to your dealership!! More
My husband and I were blown away by the excellent customer service at North Park Lexus. Cipriano & his assistant Garret are awesome. They were very informative and very knowledgeable about the vehicl customer service at North Park Lexus. Cipriano & his assistant Garret are awesome. They were very informative and very knowledgeable about the vehicles they sell. Best experience ever! I will definitely be getting my vehicles there & recommend NP Lexus. More