North Park Lexus of San Antonio
San Antonio, TX
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Jamie is a very well experienced sales rep. She is pleasant and charming during model searching. She is especially adept at understanding customer needs and financial limitations. She has superb exp pleasant and charming during model searching. She is especially adept at understanding customer needs and financial limitations. She has superb experience and knowledge of the Lexus products. I would always want her to be there for future purchases. More
"I could not be more satisified with North Park. I'm so happy I don't know how to express it! I am loving my car! Jamie,Steve, Jose and Ruby were wonderful. We leave in West Tx and Steve delivered our so happy I don't know how to express it! I am loving my car! Jamie,Steve, Jose and Ruby were wonderful. We leave in West Tx and Steve delivered our vehicle after 5:00 p.m. We did not feel rushed and he went over every option. He was not concerned he had a 3 hour drive ahead of him. I wouldn't think of buying or servicing my Lexus anywhere else. More
My husband bought me a new Lexus 460 LS for my 60th birthday, and I just did not have time to read the manual. So Miggy helped me learn everything about my new car. She always had a smile for me, mad birthday, and I just did not have time to read the manual. So Miggy helped me learn everything about my new car. She always had a smile for me, made me feel welcome each and every time I returned. What a great way to enhance your surprise beautiful new car, than to have someone so gracious help you learn how to use it. To me, she is an invaluable employee. I still kept going back for little questions, and she's there to kindly answer my questions, or attend to my issues, Excellent. More
Wow! The service was excellent and it was smooth! Nikky was great and she was just learning the job! We connected with Nikky in a very special way! She made us feel special and answered our questions and i was great and she was just learning the job! We connected with Nikky in a very special way! She made us feel special and answered our questions and if she did not know them she would ask Mark. He was fantastic! Due to the great experience with Mark in July 2011 we bought our second Lexus with Nikki and Mark! We have an ES350 Black 2011 and a Silver GS 350 2012 for the family. We love each time we visit Lexus. There are like family! Dr Frank More
Stephen was very friendly and knowledgeable, when we first met him. He did not try to steer us into buying any certain car. He spent ample time with us, and he did not push us into buying. The dealer first met him. He did not try to steer us into buying any certain car. He spent ample time with us, and he did not push us into buying. The dealership was very clean. and all the employees were very helpful. Thank you to Stephen and all his staff, for a great buying experience. More
Service has been excellent. Over 8 years we've had only one bad experience with service at North Park Lexus, took the car back and it was fixed. This service department moves many cars into service rapidly one bad experience with service at North Park Lexus, took the car back and it was fixed. This service department moves many cars into service rapidly and moves many cars out rapidly. The service itself has been excellent. The waiting area is very comfortable and includes free drinks and snacks. It sometimes takes good advance scheduling to get a loaner Lexus if the service is major or will take quite awhile; but the service and loaners are a great service, especially for those of us who don't live in San Antonio and don't want to spend all day in the waiting lounge. This company knows how to handle a large volume of cars but does so with a business-like briskness that takes care of the car and respects their customers' time. More