North Park Lexus of San Antonio
San Antonio, TX
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I can only say good things about my experience with North Park Lexus. My buying experience here was the best that I have ever had at any auto agency. Thank you, Jamie and Joe, for making a pleasure out of Park Lexus. My buying experience here was the best that I have ever had at any auto agency. Thank you, Jamie and Joe, for making a pleasure out of my auto buying experience at North Park Lexus. More
lied to regarding price,11 days after deal done i have no copies of signed paperwork,had to add eqiptment to the car for towing that i already had paid for to your dealership,and worst of all after all the y copies of signed paperwork,had to add eqiptment to the car for towing that i already had paid for to your dealership,and worst of all after all the years of dealing with you were the ongoing lies from jose,and joey More
Afater talking to sales director explanation was given as to how pricing process works. There was some wrong info given that has now been corrected. to how pricing process works. There was some wrong info given that has now been corrected. More
Delivery service was the clincher! Very classy company. We bought this car via the online service offered. We were able to go back and forth and negotiate every aspect of this deal. We are 150 miles from We bought this car via the online service offered. We were able to go back and forth and negotiate every aspect of this deal. We are 150 miles from the nearest dealership so this was a huge plus for us. More
Overall, I had a great experience buying from North Park Lexus of San Antonio. A few years ago, I worked with Jamie Brennan to find a new SUV. Ultimately, I chose another manufacturer's vehicle; howev Lexus of San Antonio. A few years ago, I worked with Jamie Brennan to find a new SUV. Ultimately, I chose another manufacturer's vehicle; however, when I called Jamie about wanting to buy a car, she actually remembered me. I realize that isn't magic, but it does show they believe relationships are important. Jamie was very patient as I attempted to choose the car that would be perfect for me. We did most of our prep work via email, which is very convenient for me with my crazy schedule. When I was on the lot, we got right to work. Within less than 48 hours, I was picking up my new vehicle. More
I purchased a used Toyota Camry from North Park Lexus. It was clearly not a big money maker for them and yet they treated me as if I'd purchased a top-of-the-line Lexus. When I got the car home to Austin It was clearly not a big money maker for them and yet they treated me as if I'd purchased a top-of-the-line Lexus. When I got the car home to Austin, I realized that it had a problem (which was not their fault) and that any other dealer would have considered trivial. Not only did they take my concern seriously, but they sent a driver to Austin to bring me a loaner and take my car back to San Antonio to address the issue. North Park went above and beyond to not only solve the problem but to even enhance the car! Michael Shellenger, Tom Murders, Tony Palumbo and even the owner stepped in and were responsive, honorable and fair. I recommend North Park Lexus without reservation. More
My wife and I were thinking of trading cars. We had a thought that we wanted a new Lexus GX460 but didn't know much about pricing or options. I contacted dealerships in Houston, Ft. Worth, Dallas and Sa thought that we wanted a new Lexus GX460 but didn't know much about pricing or options. I contacted dealerships in Houston, Ft. Worth, Dallas and San Antonio. NO other dealer did as much as North Park Lexus to offer me the best options, pricing, and information! It was not even close ... and the shocking thing was the others were all really good ... North Park was just GREAT! If you're concerned about buying a car from another city - don't be. Jamie Brennan was great to deal with, prompt in answering, and attentive to every detail. More
From the moment I began corresponding with North Park Lexus, our sales consultant Jamie Brennan was prompt, friendly, and happy to answer questions. Jamie was proactive at making the entire experience st Lexus, our sales consultant Jamie Brennan was prompt, friendly, and happy to answer questions. Jamie was proactive at making the entire experience stress-free and efficient. We also worked with Steven Trevino while making our purchase, he explained the new vehicle thoroughly and made us feel comfortable as we learned about our new car. I couldn't be happier with my experience at North Park Lexus, and with Steven Trevino and Jamie Brennan. Thank you North Park. More
Jamie Brennan was fantastic. We had been looking for a Lexus for a while and had contacts and offers with other dealers in the state. However it was Jamie's low-pressure and honest approach that won us ov Lexus for a while and had contacts and offers with other dealers in the state. However it was Jamie's low-pressure and honest approach that won us over. We bought a Lexus and felt like we also gained a friend. More
Our salesperson, Jamie Brennan has assisted us in purchasing four vehicles at this dealership. She is extremely courteous and is always looking out for the needs of the customer. She is extremely f purchasing four vehicles at this dealership. She is extremely courteous and is always looking out for the needs of the customer. She is extremely flexible and always available to answer our questions. Tom Murders has also been an important part of us continuing to be loyal customers at Lexus. To date, since 2006, we have purchased five Lexus' from this dealership and are extremely pleased with sales and service. We will continue to do business and will recommend them highly. More