North Park Lexus of San Antonio

Experience in purchase of Lexus NX 200T. The purchase of my Lexus NX 200T was surprisingly a very pleasant experience. The sales person Mr. Michael Schellenger was extremely customer orient The purchase of my Lexus NX 200T was surprisingly a very pleasant experience. The sales person Mr. Michael Schellenger was extremely customer oriented and listened attentively to my needs as opposed to trying to sell me on any on particular model. Although I had done my research, Mike spent and exhaustive effort in detailing models and option packages. In the end the NX 200 T was the obvious choice and give financial constraints, Mike was able to make the purchase fit my budget. This is a testament and the model to follow for dealerships. Kudos to Mike and North Park for tapping into what is important in customer service. More

Great Experience at North Park Lexus Just got into a new RX350 and had the best experience doing it at North Park Lexus. Everyone was helpful and respectful. My salesman was great he an Just got into a new RX350 and had the best experience doing it at North Park Lexus. Everyone was helpful and respectful. My salesman was great he answered all my questions and was always available for more even after my purchase. He worked with his sales director on my deal till it was done. I highly recommend seeing Michael Schellenger and Joey Rodriguez @ North Park Lexus. More

Successful trade up experience! After visiting with a Service Consultant(Mark Micheletti) I previously worked with while previously at a Toyota service center, he gave me a requested After visiting with a Service Consultant(Mark Micheletti) I previously worked with while previously at a Toyota service center, he gave me a requested referral to Jay Kroum whom he felt would be especially tuned to me as a slow to move prospect who might push his patience somewhat. Jay worked hard to find proper car from another Dealer and have it Qualified for Lexus Extended Warranty and worked with Tom Murders to arrive at a mutually agreeable deal. It was a happy experience! More

Excellent Customer Service Excellent customer service and very courteous staffI. I will strongly recommend to visit thie North Park Lexus of San Antonio when shopping around for Excellent customer service and very courteous staffI. I will strongly recommend to visit thie North Park Lexus of San Antonio when shopping around for Lexus More

Friendly, knowledgeable and fast! I just bought a new Lexus at Northpark and had the best experience I've ever had when purchasing a new car. My sales rep was Gabriel Martinez and he I just bought a new Lexus at Northpark and had the best experience I've ever had when purchasing a new car. My sales rep was Gabriel Martinez and he was key at getting me into the car that I wanted and patiently explaining all of the bells and whistles before I left the lot. More

Excellent Experience Buying I recently purchased a used car from North Park Lexus. Even though I was not shopping for one of the higher-end cars that they normally market, they I recently purchased a used car from North Park Lexus. Even though I was not shopping for one of the higher-end cars that they normally market, they still treated me with prompt professionalism. I was especially delighted with our sales representative , Darin Van Dusen. He was appropriately attentive and knowledgeable, but not overly solicitous--as I had experienced at another prominent dealership in S.A. This is the second car my family has purchased from the North Park family, and I'm sure we will be back! More

Best Customer Satisfaction I have ever had purchasing a car. I was treated with upmost respect and everyone was so friendly. Michael, Garret, and Tripp went over and above to make this buying experience a pleas I was treated with upmost respect and everyone was so friendly. Michael, Garret, and Tripp went over and above to make this buying experience a pleasure.. They were very well informed and answered all of our questions. They made me feel like we had known them forever. Very friendly atmosphere and very knowledgeable sales managers. More

North Part Lexus I enthusiastically recommend North Park . The whole experience was very professional with focus on customers' needs and questions. And it doesn't st I enthusiastically recommend North Park . The whole experience was very professional with focus on customers' needs and questions. And it doesn't stop after purchase. Support continues. If a client has questions, they are welcomed and answered. More

Excellent Highly recommend this dealership, very friendly, patient and professional. This is the first time I've gone back to the same dealership to purchase a Highly recommend this dealership, very friendly, patient and professional. This is the first time I've gone back to the same dealership to purchase another car. Great customer service! More

Lexus experience This is the first time my wife and I buy a vehicle at North Park Lexus. We have bought numerous vehicles at other dealerships, and this experience wa This is the first time my wife and I buy a vehicle at North Park Lexus. We have bought numerous vehicles at other dealerships, and this experience was by far the best we have had. From the time we arrived, every one there were very friendly and courteous. Jaimie Whitworth was very friendly and respectful. He took time in showing us the vehicles ,and answering any questions we had. Lee Willis made sure we were taken care of and explained how customer service continues after the sale. Victor Torrez also was very courteous and professional. He gave us the best financial option available. North Park Lexus has definitely raised the bar in customer service. We will definitively go there again if we need another vehicle. More