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North Park Lexus of San Antonio
San Antonio, TX
604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 604 reviews
February 20, 2016
Awesome customer service From the time I stepped into the dealership to the time I left, Brian Lovato was friendly and super efficient. The loan process was quick and painless From the time I stepped into the dealership to the time I left, Brian Lovato was friendly and super efficient. The loan process was quick and painless (very unusual) and my time was well spent. I feel I got excellent service and will continue to do business with them. More
by Eizus11
Employees Worked With
Brian Lovato
February 18, 2016
Awesome Customer Service....Again We've bought multiple cars from these guys and always get treated with respect and attentiveness. I'll always go back to them. Even more helpful sin We've bought multiple cars from these guys and always get treated with respect and attentiveness. I'll always go back to them. Even more helpful since they have such easy access to their network of used vehicles around the other dealerships. More
by Spurs Broncos
Employees Worked With
Darin VanDusen, Mike Featherstone
February 15, 2016
Bad customer service and very uncompetitive pricing Don't want to waste too much time writing a review for a dealership that I would NEVER go back to. Only doing this so that others can be warned and no Don't want to waste too much time writing a review for a dealership that I would NEVER go back to. Only doing this so that others can be warned and not waste their time with these guys: I dealt with 3 different sales staff. All showed the same traits: - too busy to respond promptly - always working with other "more important customers" - nonchalant attitude: Take it or leave it. Very much like Austin dealerships. The car I was looking for was $4500 cheaper in Dallas and $5000 cheaper in Houston! Good luck talking to any of the managers. They could care less. It's not surprise the sale staff behave the way they do. Bottom line: If you want good customer service and competitive pricing go the DFW and Houston dealerships. You'll get a much better focused attention and most of all - very competitive pricing that these clowns could never compete with. More
by JeffP
Employees Worked With
james pelayo, tripp bridges, michael shellenger
January 12, 2016
Excellence in service, Excellence in sales! For the past 8 years, ever since I bought my first Lexus vehicle, I have always received great service from both service and sales departments. All of For the past 8 years, ever since I bought my first Lexus vehicle, I have always received great service from both service and sales departments. All of the staff that I talk to have always been friendly, respectful, and very helpful. I want to give special recognition to those who consistently go above and beyond in what they do to keep me and my family extremely satisified. My special thanks to Scott Barranco, who has been my one and only service adviser/consultant for the past 8 years; Todd Tarble (whom I heard has retired from NP Lexus); Joey Rodriguez (congratulations for being promoted to sales manager, you deserve it); and Brian Lovato. I would never go to another car dealer to purchase my next Lexus, nor would I trust another service center for my vehicle maintenance and repair needs. Thank you North Park Lexus. Keep up the good work! You will always have my loyalty. More
by ronluz
Employees Worked With
Scott Barranco, Joey Rodriguez, Brian Lovato
December 31, 2015
Great experience AGAIN I have purchased a few cars over the years from North Park Lexus. It has been a great experience every time because they have high quality and high in I have purchased a few cars over the years from North Park Lexus. It has been a great experience every time because they have high quality and high integrity staff. The next time I decide to buy a car it will likely be from them again. More
by Go Spurs Go
Employees Worked With
Mike Schellenger and Tom Murders
December 10, 2015
Car buying experience Everyone at Lexus was fantastic! Jay was awesome, I recommend him highly! Great customer service! And they had football on the TV in the lobby, bonus! Everyone at Lexus was fantastic! Jay was awesome, I recommend him highly! Great customer service! And they had football on the TV in the lobby, bonus! More
by kawaihae
Employees Worked With
Jay, Matt
November 15, 2015
Excellent Lexus is a great product. Sales person Valentina was very professional, patient, an asset to your company. Had a previous Lexus and your service Lexus is a great product. Sales person Valentina was very professional, patient, an asset to your company. Had a previous Lexus and your service center was always excellent at taking care of my car. Keep up the good work. Thank you, MKH More
by MKH
Employees Worked With
Valentina, Joey
November 02, 2015
New gx 460 Awesome service at north park LEXUS in San Antonio!! Great customer service, Eric does a wonderful job!! Vehicle was delivered to my house in Edin Awesome service at north park LEXUS in San Antonio!! Great customer service, Eric does a wonderful job!! Vehicle was delivered to my house in Edinburg Texas. Love my new car!! & love the customer service I always get!! Been a LEXUS customer since 2007 More
by Joann03
Employees Worked With
Eric
November 01, 2015
Excellent It's always a pleasure to come to a dealership & know you are cared for! That's why my business will always remain at Lexus! God Blessings It's always a pleasure to come to a dealership & know you are cared for! That's why my business will always remain at Lexus! God Blessings More
by As One
Employees Worked With
Ruby, Gabriel, GG
