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North Park Lexus of San Antonio

San Antonio, TX

4.9
604 Reviews

611 Lockhill Selma Road

San Antonio, TX

78216

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Showing 604 reviews

February 20, 2016

Awesome customer service From the time I stepped into the dealership to the time I left, Brian Lovato was friendly and super efficient. The loan process was quick and painless More

by Eizus11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lovato
February 18, 2016

Awesome Customer Service....Again We've bought multiple cars from these guys and always get treated with respect and attentiveness. I'll always go back to them. Even more helpful sin More

by Spurs Broncos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin VanDusen, Mike Featherstone
February 15, 2016

Bad customer service and very uncompetitive pricing Don't want to waste too much time writing a review for a dealership that I would NEVER go back to. Only doing this so that others can be warned and no More

by JeffP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
james pelayo, tripp bridges, michael shellenger
Feb 22, 2016 -

North Park Lexus of San Antonio responded

Jeff P., On behalf of our dealership, please accept our sincere apology for your experience with our dealership. This is obviously not the way in which we strive to do business with our guests and we are very sorry that this has been your experience. We very much value your constructive criticism and we are putting processes in place to address your concern across all staff levels so we do not duplicate this experience for other guests. Again, we apologize for your experience and appreciate you bringing this to our attention. Thank you.

January 12, 2016

Excellence in service, Excellence in sales! For the past 8 years, ever since I bought my first Lexus vehicle, I have always received great service from both service and sales departments. All of More

by ronluz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Barranco, Joey Rodriguez, Brian Lovato
December 31, 2015

Great experience AGAIN I have purchased a few cars over the years from North Park Lexus. It has been a great experience every time because they have high quality and high in More

by Go Spurs Go
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schellenger and Tom Murders
December 10, 2015

Car buying experience Everyone at Lexus was fantastic! Jay was awesome, I recommend him highly! Great customer service! And they had football on the TV in the lobby, bonus! More

by kawaihae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Matt
November 18, 2015

A great experience Thank you Jay Krome for the great way you took care of me and how easy you made it for me, I will be back. More

by Brandol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Krome
November 15, 2015

Excellent Lexus is a great product. Sales person Valentina was very professional, patient, an asset to your company. Had a previous Lexus and your service More

by MKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentina, Joey
November 02, 2015

New gx 460 Awesome service at north park LEXUS in San Antonio!! Great customer service, Eric does a wonderful job!! Vehicle was delivered to my house in Edin More

by Joann03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
November 01, 2015

Excellent It's always a pleasure to come to a dealership & know you are cared for! That's why my business will always remain at Lexus! God Blessings More

by As One
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruby, Gabriel, GG
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