North Park Lexus of San Antonio

Excellent service and satisfaction I was totally satisfied with the Mr. Alcantar, he was my sales agent was very friendly, professional, and not pushy helped me with all my questions an I was totally satisfied with the Mr. Alcantar, he was my sales agent was very friendly, professional, and not pushy helped me with all my questions and took his time to explain what I did not understand or asked to explain again. His service to my family and I was excellent and very professional. I am a long time owner of a North Park Lexus and will continue my service as a customer with people such as Mr. Renato Alcantar. More

hassle-free buying experience I just bought a new Lexus RX350 from the dealership. I picked a vehicle online, negotiated the price electronically, and picked up the car. The whole I just bought a new Lexus RX350 from the dealership. I picked a vehicle online, negotiated the price electronically, and picked up the car. The whole process went smoothly. My sales agent Nikki Sample was easy to work with. She was professional and friendly. More

Like a Walk in the Clouds Dealerships have a tendency to have pushy personnel greeting customers. At North Park Lexus that is not the case. You are greeted asking you what ca Dealerships have a tendency to have pushy personnel greeting customers. At North Park Lexus that is not the case. You are greeted asking you what can they do for you. From there on it is easy sailing. You will not regret it More

Service experience This was the best car buying experience ever! Staff were professional, courteous, and knowlegeable. Service is top notch. Nikki Sample was exemplary This was the best car buying experience ever! Staff were professional, courteous, and knowlegeable. Service is top notch. Nikki Sample was exemplary. ALL employees great you warmly,are considerate,and pay attention to detail, More

Lexus Totaled -- North Star Saved the Day It was a typical visit to my favorite auto dealership. Jay Kroum was with another customer, so the entire North Star team made sure I was taken care o It was a typical visit to my favorite auto dealership. Jay Kroum was with another customer, so the entire North Star team made sure I was taken care of while I looked at various choices to replace our 2016 GS350 F-Sport that was totaled in a rear-end accident on 1604. When Jay returned, he jumped right in to find my number one choice of colors. Then everything was completed via email, text, and phone calls, as I had to return to the East Coast, where I work. Then, we were on vacation for a week, so Jay delivered our car to our home, and parked it in our garage. All the paperwork was signed in person with Al Campos, who flew to Colorado Springs to ensure everything was in perfect order. We can't wait to see the new car. These people are great!! More

Totally Satisfied JUST GREAT SERVICE is a bout as powerful as the other 3 words I love you :) The dealership and all the staff was outstanding along with the ES300. I u JUST GREAT SERVICE is a bout as powerful as the other 3 words I love you :) The dealership and all the staff was outstanding along with the ES300. I used to be an Infiniti Man now I'm LEXUS!!. Great experience at NorthPark, Marc Wright was straight forward. 5 Stars to you all!! More

15,00 mile service The employees at this dealership could not have been more helpful and respectful . They were absolutely outstanding! The facility is comfortable and The employees at this dealership could not have been more helpful and respectful . They were absolutely outstanding! The facility is comfortable and spotless, unlike many dealerships. More

Great deal and best buying experience (2016 RX 350) By far the best car buying experience ever - no wonder Lexus stays on top. Not only do they build reliable products, they have the best staff and cust By far the best car buying experience ever - no wonder Lexus stays on top. Not only do they build reliable products, they have the best staff and customer service to back their product. We were totally appreciated and pampered - very impressed. For once I feel like people actually care about others wellbeing besides just trying to sell them a car. Ronda Locke is an amazing person and a phenomenal sales person. She was very nice, informative and most importantly honest and straightforward. We could not ask for a better treatment and guidance considering that we were new in San Antonio. She instantly connected with my family and made a usually dreaded car buying experience a very pleasant one. We are very satisfied with our new RX 350 (cost and quality wise), and want to seize this opportunity to thank North Park Lexus and especially Ronda Locke for their outstanding customer service. Y’all rock!!! More

Top of the line service You cannot find a more responsive group of people than North Park Lexus. They are also conveniently located. I have friends all wanting my used car be You cannot find a more responsive group of people than North Park Lexus. They are also conveniently located. I have friends all wanting my used car because of the service it has received! More

EAsy, nice and comfortable North Park Lexus is very easy to get to. The customer service is wonderful. If you have to wait for your car, the lounge is comfortable and the coff North Park Lexus is very easy to get to. The customer service is wonderful. If you have to wait for your car, the lounge is comfortable and the coffee bar is great. More