North Park Lexus of San Antonio

New parts installed. I dropped off my GS350 F sport to have new sensors installed and while there had the oil change. Service was done in a reasonable time. I was provided I dropped off my GS350 F sport to have new sensors installed and while there had the oil change. Service was done in a reasonable time. I was provided a loaner vehicle which I really appreciate. Lexus north park is the best move I did since 2004. Thank you Scott. More

Another Excellent check up Again I was very pleased with this dealer and the employees taking care of you the moment you turn into the garage station. Your appointment sheet is Again I was very pleased with this dealer and the employees taking care of you the moment you turn into the garage station. Your appointment sheet is ready, your advisor is there to explain to you what needs to be done, price, and what to look for in the future. As well I do enjoy the benefit of the "goodies" along if waiting no more than 2 hours. I am always looking forward to the check up as I know I will be well treated by every one...and the car will be impeccably clean when I leave. M. Rodriguez More

Excellent. I have bought 4 Lexus vehicles in 10 years and their service has been the best. I have had Land Rover, Cadillac SUV and GMC Denali SUV. Since I bought I have bought 4 Lexus vehicles in 10 years and their service has been the best. I have had Land Rover, Cadillac SUV and GMC Denali SUV. Since I bought the first Lexus I have kept going back to them to get a new one. Lexus IS a reliable car. When I take it to be serviced they take good care of the customer. The waiting area while your car is being serviced is clean and comfortable. Great overall experience. More

Greatest service department in town It is odd to feel like a trip to get your car service is a pleasurable experience, but it really is at this service department. It is odd to feel like a trip to get your car service is a pleasurable experience, but it really is at this service department. More

Outstanding Service by Scott, our service advisor!! Scott Barranco has been our service adviser for over 10 years and has ALWAYS provided outstanding service!! A+ rating:) He insures that our vehicle Scott Barranco has been our service adviser for over 10 years and has ALWAYS provided outstanding service!! A+ rating:) He insures that our vehicles get the best service and clearly explains the services that his people perform on our vehicles!! More

Excellent service and satisfaction I was totally satisfied with the Mr. Alcantar, he was my sales agent was very friendly, professional, and not pushy helped me with all my questions an I was totally satisfied with the Mr. Alcantar, he was my sales agent was very friendly, professional, and not pushy helped me with all my questions and took his time to explain what I did not understand or asked to explain again. His service to my family and I was excellent and very professional. I am a long time owner of a North Park Lexus and will continue my service as a customer with people such as Mr. Renato Alcantar. More

hassle-free buying experience I just bought a new Lexus RX350 from the dealership. I picked a vehicle online, negotiated the price electronically, and picked up the car. The whole I just bought a new Lexus RX350 from the dealership. I picked a vehicle online, negotiated the price electronically, and picked up the car. The whole process went smoothly. My sales agent Nikki Sample was easy to work with. She was professional and friendly. More

Like a Walk in the Clouds Dealerships have a tendency to have pushy personnel greeting customers. At North Park Lexus that is not the case. You are greeted asking you what ca Dealerships have a tendency to have pushy personnel greeting customers. At North Park Lexus that is not the case. You are greeted asking you what can they do for you. From there on it is easy sailing. You will not regret it More

Service experience This was the best car buying experience ever! Staff were professional, courteous, and knowlegeable. Service is top notch. Nikki Sample was exemplary This was the best car buying experience ever! Staff were professional, courteous, and knowlegeable. Service is top notch. Nikki Sample was exemplary. ALL employees great you warmly,are considerate,and pay attention to detail, More

Lexus Totaled -- North Star Saved the Day It was a typical visit to my favorite auto dealership. Jay Kroum was with another customer, so the entire North Star team made sure I was taken care o It was a typical visit to my favorite auto dealership. Jay Kroum was with another customer, so the entire North Star team made sure I was taken care of while I looked at various choices to replace our 2016 GS350 F-Sport that was totaled in a rear-end accident on 1604. When Jay returned, he jumped right in to find my number one choice of colors. Then everything was completed via email, text, and phone calls, as I had to return to the East Coast, where I work. Then, we were on vacation for a week, so Jay delivered our car to our home, and parked it in our garage. All the paperwork was signed in person with Al Campos, who flew to Colorado Springs to ensure everything was in perfect order. We can't wait to see the new car. These people are great!! More