North Park Lexus of San Antonio

Wally Murray does an excellent job as service mgr Wally always does an excellent job and always take care of the customer first. He's the primary reason I have bought 2 Lexus cars. Wally always does an excellent job and always take care of the customer first. He's the primary reason I have bought 2 Lexus cars. More

Below Lexus Standards Why? Lexus holds itself to a higher standard, "the Lexus family" as told to me at the Tucson Lexus dealership, which I purchased 2 new RX 350's. Howev Why? Lexus holds itself to a higher standard, "the Lexus family" as told to me at the Tucson Lexus dealership, which I purchased 2 new RX 350's. However, here in San Antonio TX (Norh Park) not the same high standards as in AZ. Basically, many young and untrained staff from what I see. Did not send a new RX pamphlet that I requested, nor understood warranty facts. Service center is below par and in general I guess since there is no other Lexus dealership here, North Park can afford to offer a lower level of guest care and expect nobody will know the difference. No good option here but to let others know. More

Excellent Service even at a distance Living 150 miles from our nearest Lexus dealership, North Park Lexus makes it easy to get our automobile serviced, they pick it up and deliver it back Living 150 miles from our nearest Lexus dealership, North Park Lexus makes it easy to get our automobile serviced, they pick it up and deliver it back to us making our experience with our 1st Lexus very convenient. Our service representative Rubin was extremely courteous and efficient, he was in constant contact with us and let us know the status. Thank you so much, keep up the good work! More

Buying an Rx 350 was a real pleasure They tried to give me the best deal. And they look for many options until I was pleased I startedlooking for The vehicle in there nternet and Tiff They tried to give me the best deal. And they look for many options until I was pleased I startedlooking for The vehicle in there nternet and Tiffany contacted me. Since that moment she was trying to find the Suv that I want. The color was little difficult to get A navy blue the called Mica color with the brown interiors and she found it. SO WHEN I WENT I DIDNT SPEND TOO MUCH TIME DECIDING WHAT I REALLY WANT BECAUSE DHE GOTBIT IN ADVANCE More

Lexus Review We received excellent service from the Sales Rep to the finance Dept. We had decided to wait for another year but the Sales Mgr worked together with We received excellent service from the Sales Rep to the finance Dept. We had decided to wait for another year but the Sales Mgr worked together with our Sales Rep to make deal happen. More

Always Great Service We bought our RX350 new three years ago and have always returned for the scheduled maintenance. The service department is fast, efficient, thorough, We bought our RX350 new three years ago and have always returned for the scheduled maintenance. The service department is fast, efficient, thorough, and always wants to know if there are any problems or questions about the car. Scott is excellent to work with; we trust and value his expertise and commitment to the Lexus brand. More

Excellent work As always my visit to service my Lexus was excellent, I appreciate How Mr.Scott takes his time to answer all my questions and , I know I can trust him As always my visit to service my Lexus was excellent, I appreciate How Mr.Scott takes his time to answer all my questions and , I know I can trust him because he is very honest . More

Fast and good. The service adviser was very efficient and polite. He made sure I knew what was wrong with the car and answered all my questions. Satisfied with the s The service adviser was very efficient and polite. He made sure I knew what was wrong with the car and answered all my questions. Satisfied with the service. More

Great Service! I recently took my 2015 GS for 20K mile scheduled service. Setting the appointment was easy, and the scheduler was able to work with my scheduling nee I recently took my 2015 GS for 20K mile scheduled service. Setting the appointment was easy, and the scheduler was able to work with my scheduling needs. The service promptly began within minutes of my arrival. John Barecky (Certified Service Consultant of record) displayed his usual level of exemplary customer care and concern, kept me informed of the service progress, and returned my car to me washed perfectly. NP Lexus of Dominion is a class act, and is the product of their exceptional, professional team members. John is predictably on his game each and every time I bring my vehicle in for service. Thank you John! Rodney Rice More

Great Service Mr. Gabriel Martinez was very knowledgeable about car. Answered all my questions and made my buy very easy to complete. I have bought another car fro Mr. Gabriel Martinez was very knowledgeable about car. Answered all my questions and made my buy very easy to complete. I have bought another car from him already for my sister as Christmas gift. Again very helpful and smart. I will send my friends to him. Thank you , Mr,Matinez. More