North Park Lexus of San Antonio
San Antonio, TX
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Top Quality The quality of the dealership management and service matches that of the car -- Top Quality all the way. The Sales Manager was also involved in the n The quality of the dealership management and service matches that of the car -- Top Quality all the way. The Sales Manager was also involved in the negotiation of this sale and was 100% supportive of resolving the air-bag recall inconvenience. It was a win-win situation! More
Lexus Lady Through the years, I have consistently received very prompt, efficient, and excellent service. Everyone connected with this dealership is pleasant an Through the years, I have consistently received very prompt, efficient, and excellent service. Everyone connected with this dealership is pleasant and anxious to please. I also like having a Lexus Car when a "loaner" is necessary. The Service Advisor (Erica) is superb and schedules service in a most timely manner. The mechanics I have had service my vehicle, are knowledgeable and caring people who leave the car clean and the way it was found. Although there is another location within closer proximity to my residence, I still go the original site where I first purchased my vehicle because of this great service and my personal Service Advisor (Erica). I highly recommend this facility for the purchase of a vehicle, for service, or for any questions. More
Excellent service, great workmanship. Dealership has excellent service personnel, that communicate with personally. They keep you up to speed on all matters pertaining to vehicle service. Dealership has excellent service personnel, that communicate with personally. They keep you up to speed on all matters pertaining to vehicle service. They do excellent work. More
Always Professional and Personable Each visit is like being home. I am confident in the service provided. I am confident the job will be done right. All employees are very professional Each visit is like being home. I am confident in the service provided. I am confident the job will be done right. All employees are very professional and give the personal touch!!! I wouldn't trust anyone else with my vehicle!!!! More
Great Professionalism and customer courtesy . Wish there was a dealership in Corpus Christi. Like the snack bar. Need to have cookies in the morning. Love t Professionalism and customer courtesy . Wish there was a dealership in Corpus Christi. Like the snack bar. Need to have cookies in the morning. Love the Lexus and North Star. More
My service advisor, Scott Barranco is the greatest. I will always bring my Lexus in for service because of the service and courtesy of the sales representative. Whenever I have a question about my car t I will always bring my Lexus in for service because of the service and courtesy of the sales representative. Whenever I have a question about my car the sales representative will always be eager and ready to assist me. More
Best dealer shop in town I love Benz and Bmw because of their logo but I always buy Lexus because of their service and value...this is my 4 th Lexus and for sure will buy more I love Benz and Bmw because of their logo but I always buy Lexus because of their service and value...this is my 4 th Lexus and for sure will buy more lexus whenever I need a new car....lexus car has a better ride ...prices are better compared to the rival Bmw and Benz and ride is deffinelty better than them.... More than anything they treat u the best u feel good about yourself when u buy with them.... I love them and will only and only buy with them for the rest of my life...I do like Lamborghini so one day I might do that till than only lexus all the way More
VIP treatment Easy to make online appointment. Fast service even if you wait. Courtesy car not a problem. Good communication. Quick checkout. Customer waiting area Easy to make online appointment. Fast service even if you wait. Courtesy car not a problem. Good communication. Quick checkout. Customer waiting area clean, comfortable. "While you wait" perks are great! More
WOW what a treat! Erik Joseph, our sales representative was the BEST! He answered all of our questions. He didn't pressure us during the sales process and didn't try t Erik Joseph, our sales representative was the BEST! He answered all of our questions. He didn't pressure us during the sales process and didn't try to sell us something we didn't need or want. I will highly recommend him to people who are interested in purchasing a Lexus. David, his sales assistant spent over an hour with us going over all the electronics and the bells and whistles of the vehicle we purchased. Very patient and knowledgeable! We also met Erika, our service writer. She gave us her personal cell number to contact her to schedule our service appointments. All of the people we dealt with were very friendly and all of them asked us if there was anything we needed.. This was by far the best car buying experience we have ever had! They treated us like we were a member of their family! I would highly recommend North Park Lexus to anyone wanting to purchase a new vehicle! More
Great Service Center The staff at the Service Center works as a team. They are well organized and courteous.The time given for service is accurate.. Farrah is always on to The staff at the Service Center works as a team. They are well organized and courteous.The time given for service is accurate.. Farrah is always on top of things and explains what is needed for your car More