North Park Lexus of San Antonio

Courteous and outstanding This dealership is always courteous and has always made me feel special and cared for. The maintenance service o my vehicle has always been outstandi This dealership is always courteous and has always made me feel special and cared for. The maintenance service o my vehicle has always been outstanding. I have never gad a bad experience at this dealership. More

Lexus of San Antonio Service Department - 2016 Lexus RX 350 I don't think there is a better Lexus service department anywhere! Farah is always on top of every aspect of the service process - nothing gets past h I don't think there is a better Lexus service department anywhere! Farah is always on top of every aspect of the service process - nothing gets past her "eagle" eye. Thanks!! More

Wolly at North Park Lexus is AWESOME! I recently had a minor accident which is a very scary feeling. I happened to call the dealership just minutes before closing time. When the service ad I recently had a minor accident which is a very scary feeling. I happened to call the dealership just minutes before closing time. When the service advisor picked up the phone it was a soft, calm voice on the other end of the call, his name is Wolly. Immediately, I felt safe and my fear went away. As a matter of fact, he said my first concern is are you in a safe place on the road? I was and he continued to give me step by step instructions on how to proceed. It was already horrible that I had been in an accident and it didn't help that the next day was going to be a super busy day I had planned for months. Again Wolly came to my rescue letting me know my car was in good hands and to not worry just head straight to the lender office and I will be in touch. Wolly was awesome and provided excellent customer services! I would recommend Wolly for any future services. More

Customer Service Always a pleasure I drive past a Lexus dealer to come 2 hrs to this location because they are and always have known the key to customer service, so I Always a pleasure I drive past a Lexus dealer to come 2 hrs to this location because they are and always have known the key to customer service, so I will continue to bring them my service and recommend them to others More

Great service rep. I have never trusted a dealership before but my service rep. Wally Murray always goes the extra mile to keep our car perfect and safe and he is always I have never trusted a dealership before but my service rep. Wally Murray always goes the extra mile to keep our car perfect and safe and he is always helpful to give us a heads up to issues that may be coming up, our Lexus experience is always top notch because of him! Bill and Julie Gowen. More

Excellent service They did routine service, found an oil hose leak which was covered by warranty and replaced the defective hose. Car was washed as well. I will go back They did routine service, found an oil hose leak which was covered by warranty and replaced the defective hose. Car was washed as well. I will go back. More

Excellent service. We love this dealership; customer service is always excellent. Everything is always completed as promised. We have service our vehicles at this deal We love this dealership; customer service is always excellent. Everything is always completed as promised. We have service our vehicles at this dealership for over 12 years; will not go anywhere else. More

Review of service provided Excellent, service, provided in a timely manner. Service agent, Scott Barranco, was responsive to our needs, was courteous, and insured an overall pl Excellent, service, provided in a timely manner. Service agent, Scott Barranco, was responsive to our needs, was courteous, and insured an overall pleasant experience. As always, the customer lounge provided outstanding amenities.. More

Awesome I love North Park Lexus. I just leased my second Lexus vehicle and would recommend this dealership to all my friends and family. Ask for Garret too! I love North Park Lexus. I just leased my second Lexus vehicle and would recommend this dealership to all my friends and family. Ask for Garret too! More

First Time Experience with this dealership It was a pleasure to drive 125 miles to visit this car dealer for my first oil change. Although my car is close to 3 years old, we only have driven it It was a pleasure to drive 125 miles to visit this car dealer for my first oil change. Although my car is close to 3 years old, we only have driven it 7500 miles. I know from reading the operation manual that 10000 miles is the time to change the oil but the time span made me nervous. After my experience with this dealership I plan to change the oil at a minimum of once per year regardless of the mileage. I would like to close by saying "ThankYou" North Park Lexus you have a wonderful facility and great employees. More