
North Park Lexus of San Antonio
San Antonio, TX
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Superb in Every Way We've purchased 6 Lexus vehicles over the past 10 years years, in part because of the excellent automobiles but also because of the outstanding servi We've purchased 6 Lexus vehicles over the past 10 years years, in part because of the excellent automobiles but also because of the outstanding service after sale. The Service Department at North Park Lexus is the best I've ever encountered over a lifetime of owning different makes and models. More
Consistently excellent for 14 years Moved to San Antonio in 2003 with a Lexus LX470 and a Toyota Land Cruiser. Excellent service at Lexus, crappy at Red McCombs. Started brining all ve Moved to San Antonio in 2003 with a Lexus LX470 and a Toyota Land Cruiser. Excellent service at Lexus, crappy at Red McCombs. Started brining all vehicles to Lexus for service and they always do a fine job. I've had 7 different vehicles serviced there and Wally Murray has always been polite with great communication. The staff is knowledgeable and gets things fixed the first time. More
Great Customer Service Wally Murray is an outstanding service manager. His "people skills" are one of the reasons I have purchased two Lexus automobiles from this dealershi Wally Murray is an outstanding service manager. His "people skills" are one of the reasons I have purchased two Lexus automobiles from this dealership----and, I'm planning to purchase a third if Mr Murray remains my service adviser.. More
Excellent service experience Scott is an excellent and professional service advisor. He outlines work to be done and recommends additional service is necessary. I never worry abo Scott is an excellent and professional service advisor. He outlines work to be done and recommends additional service is necessary. I never worry about my experience at your dealership because of him. Excellent overall visit ! More
Excellent service Only place to buy my New 2017 Lexus , excellent service, hassle free. NIKKI Samples, & Tom Murders are very knowledgeable and very thorough in their p Only place to buy my New 2017 Lexus , excellent service, hassle free. NIKKI Samples, & Tom Murders are very knowledgeable and very thorough in their presentation. More
Awesome Experience My husband and I have purchased 7 cars in the last 26 years from North Park Lexus. We have had no negative experiences with Lexus and the staff is al My husband and I have purchased 7 cars in the last 26 years from North Park Lexus. We have had no negative experiences with Lexus and the staff is always great. Tiffany was our sales person and she was the BEST!! She reached out within the first few minutes of my online request. She was knowledgeable, patient and always available. She provided prices and details about the 3 different cars that I was interested in.and also gave us thorough details when test driving the cars. Her communication skills and follow up are what led me back to Lexus to buy another car. She also took the initiative to do our final paper work for us, after we had to wait due to a very busy Saturday afternoon. She is an asset to Lexus and she was always organized and well prepared. More
Excellent We have dealt with this dealership for a number of years. I have yet to experience an interaction that was abrupt, dismissive or inappropriate in any We have dealt with this dealership for a number of years. I have yet to experience an interaction that was abrupt, dismissive or inappropriate in any manner. Other places and other people may be able to "get the job done." My preference, however, is for a facility that can get the job done - in a truly professional manner. Thus, I elect to remain an active customer of North Park Lexus of San Antonio. More
Excellent experience My experience buying my second Lexus was smooth and hassle free. They provided me with a VIP service. Sales, Finances and Technical staff were phenome My experience buying my second Lexus was smooth and hassle free. They provided me with a VIP service. Sales, Finances and Technical staff were phenomenal! More
All employees & our serviceman well informed & friendly. Gave a high rating due to the quality of service I encounter when visiting North Park Lexus. All employee @ our service man Are always courteous & fri Gave a high rating due to the quality of service I encounter when visiting North Park Lexus. All employee @ our service man Are always courteous & friendly. More
Best dealership in SA I have been a loyal customer of Lexus since 1991. The original owner at the time was Red McCombs and I purchased my first vehicle when I graduated fro I have been a loyal customer of Lexus since 1991. The original owner at the time was Red McCombs and I purchased my first vehicle when I graduated from college. The service and sales department is outstanding and I have purchased over 15 vehicles from NP. My service advisor is Robert Jimenez and sales associates in his department named Martha and Christina are extremely polite and professional. I love the guest lounge area and the delicious snacks however I would like to see a tip jar available for the employees who go above and beyond to assist the customers while they wait for their car to be serviced. Please consider my suggestion. More