North Park Lexus of San Antonio
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 596 reviews
Brittany S. was really easy to work with. All concerns were addressed within a timely manner. It was a very smooth process. I would recommend this location and B was really easy to work with. All concerns were addressed within a timely manner. It was a very smooth process. I would recommend this location and Brittany S. More
James Pelayo provides excellent customer service after the sale. He acts quickly to ensure whatever question or circumstance you have is met. the sale. He acts quickly to ensure whatever question or circumstance you have is met. More
Outstanding experience, second to none! On Thursday 8-31-2023, I found a car on the North Park Lexus website that I really liked. I put in an inquiry that night and was contacted early the On Thursday 8-31-2023, I found a car on the North Park Lexus website that I really liked. I put in an inquiry that night and was contacted early the next day. My salesperson, Brittany Schafer, was on top of the deal and delightful to work with. The price was great, actually below rated value per the 2 major USA vehicle pricing experts. Living 100 miles away from the dealership created a problem for me, plus, a busy Labor Day weekend was at hand. As I would typically never purchase a vehicle "sight unseen", I felt so comfortable with Brittany and her team that I actually did just that. The finance team made things easy on that end but there was still the problem of getting the car 100 miles north, no problem for this outfit! On the day after Labor Day, they had the car delivered to me personally by their delivery specialist, a retired USAF colonel.....no less! He was also a closing agent for the dealership........ professional, knowledgeable, and a true gentleman. Delivered right to my garage door, the vehicle was everything as advertised and more. I'm 100% satisfied and highly recommend North Park Lexus of San Antonio for any vehicle purchase you might be pondering. I'm 68 and have purchased many cars, trucks, and vans, for both personal & business needs, over many years. This was the best purchase experience that I've ever had.......bar none! Mark Miller More
John Maldonado is an expert sales consultant . His service and professionalism is unmatched . Thank you John and North Park Lexus for making buying a new car easy and enjoyable . -Sayra Fragoso His service and professionalism is unmatched . Thank you John and North Park Lexus for making buying a new car easy and enjoyable . -Sayra Fragoso More
The experience at Lexus was as expected absolutely flawless in terms of the entire process from the minute you walk through the door to when you drive your Lexus from the dealership to home! Lexus nev flawless in terms of the entire process from the minute you walk through the door to when you drive your Lexus from the dealership to home! Lexus never disappoints! More
My salesperson, Brittney, was special. She treated us with respect and knowledge. She was patient and explained the newness of the 2023 GX460 Luxury auto. Oliver Ortega has always been She treated us with respect and knowledge. She was patient and explained the newness of the 2023 GX460 Luxury auto. Oliver Ortega has always been very attentive when we would take our 2016 RX350 for service. This dealership and its employees are always courteous and attentive to our needs. Renato is to be commended for his knowledge of the financial aspect of the dealership. He sold us our first Lexus, this is our 3rd Lexus. Jean Pacheco More
Dealership was. very efficient. The vehicle was ready to look at and drive. The finances and trade-in was painless as we were guided through the process and people. very efficient. The vehicle was ready to look at and drive. The finances and trade-in was painless as we were guided through the process and people. More
The dealership has great and welcoming customer service. My salesperson Alejandro was professional, forthcoming and knowledgeable in putting together the sale and finding the vehicle I wanted. The General My salesperson Alejandro was professional, forthcoming and knowledgeable in putting together the sale and finding the vehicle I wanted. The General Manager is engaged and available to work with his sales team. This is my third Lexus and find the service department attentive, friendly and accommodating to all service needs. North Park Lexus San Antonio has an impressive reputation working with community projects and knowing the community. I highly recommend Lexus North Park San Antonio. More
Best car buying experience ever! !! Tiffany is a charming and knowledgeable sales person. Thomas is very patient and good at explaining the tech features !! Tiffany is a charming and knowledgeable sales person. Thomas is very patient and good at explaining the tech features More