
North Park Lexus of San Antonio
San Antonio, TX
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Long-Term Service I bought my first Lexus in 2004. Shortly thereafter, Wally Murray, became my Service Manager. Because of him, I bought my second Lexus in 2008. I p I bought my first Lexus in 2004. Shortly thereafter, Wally Murray, became my Service Manager. Because of him, I bought my second Lexus in 2008. I plan to purchase a new Lexus in the near term, but only if Wally remains by Service Manager. He always goes the "second mile" to assist his clients. Bottom Line: He is one of the best!!!! More
Great Problem explanation was clearly. Time was excellent and the car was washed after the job was finished. Wally was friendly and very aware of the proble Problem explanation was clearly. Time was excellent and the car was washed after the job was finished. Wally was friendly and very aware of the problem. More
Outstanding Customer Service My wife and I have been customers of North Park Lexus of San Antonio since 2011. Since then we've leased 5 vehicles and have had nothing but 1st rate My wife and I have been customers of North Park Lexus of San Antonio since 2011. Since then we've leased 5 vehicles and have had nothing but 1st rate service. The service department is exceptional and I would especially like to mention the outstanding support we receive from our Service Manager Ruben Rios. People often speak of customer service but rarely do you find true customer service. North Park Lexus of San Antonio sets the example for true customer service. More
Excellent Dealership Bought two vehicles, both 2017 RX350, within 2 months. Very pleased with the entire experience. David Cantu, our Sales Consultant is outstanding. H Bought two vehicles, both 2017 RX350, within 2 months. Very pleased with the entire experience. David Cantu, our Sales Consultant is outstanding. Highly recommend you ask for him. More
North Park Lexus The service is beyond reproach, and the care and personalization we receive from our service agent, Wally, is excellent. Strongly recommend this dea The service is beyond reproach, and the care and personalization we receive from our service agent, Wally, is excellent. Strongly recommend this dealership, their product and their service. More
Excellent service Robert my service representative is always professional and knowledgeable with my expectations. He’s very friendly and willing to listen to my problem Robert my service representative is always professional and knowledgeable with my expectations. He’s very friendly and willing to listen to my problems. He’s the BEST! More
Dave Vargas The personalized service provided by Mr. Maldonado was beyond my expectations. Dealerships I visited prior to making final selection were not really i The personalized service provided by Mr. Maldonado was beyond my expectations. Dealerships I visited prior to making final selection were not really interested in my needs, instead the sale was more important than my needs. Your staff as whole was there to serve my full expectations. World class service, More
Great experience buying my Lexus Great and easy experience. Nikki was knowledgeable, helpful and not the least bit pushy. Felt comfortable that I received the best possible deal I Great and easy experience. Nikki was knowledgeable, helpful and not the least bit pushy. Felt comfortable that I received the best possible deal I could have! More
Regular 20K service Always receive the utmost care and service from Carly Hargrove my service manager. She listens and offers advice and my car is always delivered on or Always receive the utmost care and service from Carly Hargrove my service manager. She listens and offers advice and my car is always delivered on or ahead of time! Love this dealer's service department and would not hesitate to recommend to others!! More
GREAT SERVICE Everyone is friendly and very professional. They make you feel like they truly appreciate you trusting them with your vehicle and they do a great job. Everyone is friendly and very professional. They make you feel like they truly appreciate you trusting them with your vehicle and they do a great job. The snack and drink bar makes the wait quite pleasant. More