
North Park Lexus of San Antonio
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 605 reviews
Outstanding Customer Service I have been using North Park Lexus since 2011. The experience is outstanding/professional. Scott Baranco provides that family feeling and looks after I have been using North Park Lexus since 2011. The experience is outstanding/professional. Scott Baranco provides that family feeling and looks after me. I have never been disappointed with the service. The customer service is top notch. It feels like a team who’s mission is customer satisfaction. Whether it is waiting in the customer area or providing a loaner, the experience is one that remains with you because of the positive impact. More
Excellent service I have been coming to Lexus for 5 years. My service advisor is Ruben Rios. He is awesome! Excellent service, knowledgeable, professional and consisten I have been coming to Lexus for 5 years. My service advisor is Ruben Rios. He is awesome! Excellent service, knowledgeable, professional and consistent. I live near your Dominion dealership location however the drive is worth the service I get at the San Pedro location. I can’t fibd myself getting a new Service Adviser . I also own a BMW and their service does not come close to the service Lexus provides. Your service is A++ so congrats! More
great service The wait time for service was short even with the large number car served that day . I wish I could remember the name of the young lady who took care The wait time for service was short even with the large number car served that day . I wish I could remember the name of the young lady who took care of my paper work . She was great. More
Excellent Visit to Lexus Dealer My Service Consultant, Wally Murray is so special. He is so helpful and is so obviously trying to give the best advice. I have such confidence in hi My Service Consultant, Wally Murray is so special. He is so helpful and is so obviously trying to give the best advice. I have such confidence in him, and he has earned it from all of my past experience with him. He represents this Lexus Dealership in such a fine way. The provided service of this visit was very good. I appreciate doing business with a company that strives to take care of their customers in such an excellent way. That is the reason we own two Lexus vehicles at the present time and these two replaced other Lexus autos that we previously owned. Please give Wally Murray our thanks for his assistance and special care. Bernard Harris More
best service in town The service department is the best in town, working with Scott Barranco is easy. I don't worry if its my Wife or Daughter taking their SUV's in, i kno The service department is the best in town, working with Scott Barranco is easy. I don't worry if its my Wife or Daughter taking their SUV's in, i know they will be treated with respect and like always Quick Service. More
service is always great. Every time I come in for service your expectations are exceeded. My service writer has always been more than accommodating. I can always count on him Every time I come in for service your expectations are exceeded. My service writer has always been more than accommodating. I can always count on him to take care of me. More
75,000 mile service check I took my 2008 Lexus RX 350 in for the 75,000 mile check. Erica, my service advisor, covered what would be included and the charge. I was very satis I took my 2008 Lexus RX 350 in for the 75,000 mile check. Erica, my service advisor, covered what would be included and the charge. I was very satisfied with what was done and the thoroughness of the service. Because of the length of time it was going to take, Erica arranged for a loaner car for me. It was a win, win all the way around. More
30000 mile maintenance review I have always received wonderful service with each visit to Lexus - beginning when I first call in to schedule, they accommodate my time request; a ve I have always received wonderful service with each visit to Lexus - beginning when I first call in to schedule, they accommodate my time request; a very friendly, welcoming and professional greeting when I drop it off; and my service representative, Laurel Martinez always calls me by my name and reviews all the details both before and after my maintenance service. They always send me off with a smile and beautifully clean & well-serviced vehicle Terri washburn More
Another OUTSTANDING service appointment with Scott,A+ Scott has been my service mgr for years and really knows his Lexus vehicles, I will NOT go to another advisor as Scott is outstanding and is VERY cust Scott has been my service mgr for years and really knows his Lexus vehicles, I will NOT go to another advisor as Scott is outstanding and is VERY customer service oriented!!! More
Super Sales Experience Knowledgeable sales staff and exceptional financeing. Easiest sales experience I have ever had. Car prep and explanation of car's features was extreme Knowledgeable sales staff and exceptional financeing. Easiest sales experience I have ever had. Car prep and explanation of car's features was extremely helpful. Loved the tech features. More