North Park Lexus of San Antonio

We drove from Austin to purchase from North Park Lexus. We shopped the two Lexus dealers in Austin and the experience with North Park was just better all the way around. A better deal, a more relaxed atmo We shopped the two Lexus dealers in Austin and the experience with North Park was just better all the way around. A better deal, a more relaxed atmosphere and open negotiations and very friendly staff. This is our 6th Lexus but first from North Park. As long as we live in the area this will be our first stop for Lexus cars into the future. More

I own a 2010 RX350 which I purchased Certified Pre-Own from North Park Lexus, San Antonio, TX in 2012. My service adviser for about the last 7 years has been Erica Perez...she treats me as if I was drivi from North Park Lexus, San Antonio, TX in 2012. My service adviser for about the last 7 years has been Erica Perez...she treats me as if I was driving a 2021 Lexus LX. As well as all of the service staff at NP Lexus of San Antonio. What a pleasure is has been to own my Lexus and the service has always been perfect. Thank you Erica Perez and NP Lexus of San Antonio. More

Great service and closed loan within two of arriving and drove off with our dream SUV. We will recommend this dealership to family and friends. drove off with our dream SUV. We will recommend this dealership to family and friends. More

Exceptional service, attention to detail as a means of customer service was exceptional. Service facilities above and beyond all others. Ask for Erik Joseph, total professional. customer service was exceptional. Service facilities above and beyond all others. Ask for Erik Joseph, total professional. More

Jaimie Whitworth was so nice and so helpful! Very knowledgeable and patient. He really made us feel comfortable with our purchase. I would definitely buy from him again knowledgeable and patient. He really made us feel comfortable with our purchase. I would definitely buy from him again More

Oliver in service was great. He always keeps me in the loop and always there to answer all the questions I might have with the GX. loop and always there to answer all the questions I might have with the GX. More

Simply OUTSTANDING Customer Service! I was buying a CPO 2019 ES350 on behalf of my parents. I dealt with David Cantu at 10am, and by 2pm we had finalized the deal on the car. He was hones I was buying a CPO 2019 ES350 on behalf of my parents. I dealt with David Cantu at 10am, and by 2pm we had finalized the deal on the car. He was honest and upfront about the car, quick to respond, happy to send more pictures, gave us a small discount on the listed price, and was just a pleasure to deal with from start to finish. My parents live in Houston, but he offered to have someone drive the car from San Antonio and deliver it to my parents' driveway! I asked him to put a big red bow on the car, as it was a birthday present for my mom. He was happy to oblige and my mom absolutely loved the touch as the car drove up. They cleaned the car, filled it up with gas upon arriving to Houston, and even agreed to have the local dealer touch up a tiny scratch. Cecilia was the lady who delivered the car to my parents and my parents couldn't stop raving about her. She was very professional, patient, and helped my elderly parents setup their phones in the car. This is by far the best dealership experience I've ever had, and the car wasn't even for me. All dealerships should strive to deliver customer service the way David and Cecilia did for us. My hats off to them! Thank you for looking after my parents! More

Another outstanding customer experience at NP Lexus (Lockhill Selma). Truly appreciate the excellent service consistency and the overall respectfulness of the staff. Last but not least is that my ser (Lockhill Selma). Truly appreciate the excellent service consistency and the overall respectfulness of the staff. Last but not least is that my service advisor, Raul, has always delivered top level customer service. He respectfully listens and asks the right questions. A huge thank you to Raul. More

New Lexus Family member From the moment I walked in I was welcomed in. Offered complimentary beverages and snacks. Immediately assigned a salesman to assist me (Jamie). Altho From the moment I walked in I was welcomed in. Offered complimentary beverages and snacks. Immediately assigned a salesman to assist me (Jamie). Although I did not get the car I originally came in for I left with something way better :). Thanks Jamie and Andrew (Finance) for making my car hunting easy. The communication there is incredible. Keep up the good job guys! More

Wally Murray is one of the best service managers at the NorthPark dealership. He always goes the second mile to assist and help his customers. He is extremely knowledgeable and truthful—an important attr NorthPark dealership. He always goes the second mile to assist and help his customers. He is extremely knowledgeable and truthful—an important attribute for a person in his position More