
North Park Lexus of San Antonio
San Antonio, TX
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I’ve been with North Park Lexus for many years and am always treated well. This time was no exception. Waited for a routine maintenance and it only took an hour. always treated well. This time was no exception. Waited for a routine maintenance and it only took an hour. More
i was pleased with Michae BlazVery Attentive..I was i was pleased with Michae Blaz Very Attentive.. I was very impressed with Maria whom gave us coffee & cookies! Very Relaxing area. Will return Soo i was pleased with Michae Blaz Very Attentive.. I was very impressed with Maria whom gave us coffee & cookies! Very Relaxing area. Will return Soon! More
I am a long time Lexus customer. As usual, my salesman, REN, helped me find the perfect vehicle. Everyone was friendly, courteous, and professional. I am delighted with my purchase. REN, helped me find the perfect vehicle. Everyone was friendly, courteous, and professional. I am delighted with my purchase. More
David was very personable and professional. He explained the pricing process, which is hassle free and really took care of my wife and myself. We got the car we were looking for at a great price. All in all the pricing process, which is hassle free and really took care of my wife and myself. We got the car we were looking for at a great price. All in all, a very pleasant experience. We will definitely use North Park Lexus in the future. Great Job!!!! More
I am a first time Lexus owner. I am beyond excited about my purchase. Jay Kroum was my guy. I highly recommend him. Amazing attitude and NEVER a drop of pressure to buy. Very personable. The dealership is a my purchase. Jay Kroum was my guy. I highly recommend him. Amazing attitude and NEVER a drop of pressure to buy. Very personable. The dealership is also amazing! More
Very pleasant place to have car serviced. Michael is a very knowledgeable and professional person who helped my wife understand the reasoning for the alignment being performed. Also, being from Del Rio, t very knowledgeable and professional person who helped my wife understand the reasoning for the alignment being performed. Also, being from Del Rio, the loaner was a very nice touch. A very enjoyable experience! More
I’ve had a Lexus since the brand started. Aside from the overall excellence of the vehicle, service after the sale is the best of any brand. Erica Perez has been my service advisor for 10 years. She’s hones overall excellence of the vehicle, service after the sale is the best of any brand. Erica Perez has been my service advisor for 10 years. She’s honest, efficient—the consummate professional. She’s a lot of the reason why I keep returning. More
Erica my service rep was great. She addressed all my concerns and needs, plus had my recall taken care of early. My service took all day which I knew it would and Erica stayed in touch throughout the da concerns and needs, plus had my recall taken care of early. My service took all day which I knew it would and Erica stayed in touch throughout the day. When I picked up my car that is where I felt rushed. It was at the end of the day they said they were going to wash my car and didn't. The recall was for a gas pump, which made my interior smell like gas for almost a week. I know when it's close to closing time everyone wants to get out of there but don't let your customer service dwindle to leave work on time. More
North Park Lexus has the best service department. It is spotless, the advisors are friendly and knowledgeable. The mechanics are fast and precise in their work. Many people have the thinking that having yo spotless, the advisors are friendly and knowledgeable. The mechanics are fast and precise in their work. Many people have the thinking that having your vehicle serviced at a dealership is much more expensive than a local garage. That is so far from the truth. The dealership garage mechanics know your vehicle inside and outside. The replacement parts are not off market parts and the vehicle runs so much better. I always have had a positive experience there and my service advisor Mark Micheletti is the best. I look forward to my service visits. More