North Park Lexus of San Antonio

I am a first time Lexus owner. I am beyond excited about my purchase. Jay Kroum was my guy. I highly recommend him. Amazing attitude and NEVER a drop of pressure to buy. Very personable. The dealership is a my purchase. Jay Kroum was my guy. I highly recommend him. Amazing attitude and NEVER a drop of pressure to buy. Very personable. The dealership is also amazing! More

Very pleasant place to have car serviced. Michael is a very knowledgeable and professional person who helped my wife understand the reasoning for the alignment being performed. Also, being from Del Rio, t very knowledgeable and professional person who helped my wife understand the reasoning for the alignment being performed. Also, being from Del Rio, the loaner was a very nice touch. A very enjoyable experience! More

I’ve had a Lexus since the brand started. Aside from the overall excellence of the vehicle, service after the sale is the best of any brand. Erica Perez has been my service advisor for 10 years. She’s hones overall excellence of the vehicle, service after the sale is the best of any brand. Erica Perez has been my service advisor for 10 years. She’s honest, efficient—the consummate professional. She’s a lot of the reason why I keep returning. More

Erica my service rep was great. She addressed all my concerns and needs, plus had my recall taken care of early. My service took all day which I knew it would and Erica stayed in touch throughout the da concerns and needs, plus had my recall taken care of early. My service took all day which I knew it would and Erica stayed in touch throughout the day. When I picked up my car that is where I felt rushed. It was at the end of the day they said they were going to wash my car and didn't. The recall was for a gas pump, which made my interior smell like gas for almost a week. I know when it's close to closing time everyone wants to get out of there but don't let your customer service dwindle to leave work on time. More

North Park Lexus has the best service department. It is spotless, the advisors are friendly and knowledgeable. The mechanics are fast and precise in their work. Many people have the thinking that having yo spotless, the advisors are friendly and knowledgeable. The mechanics are fast and precise in their work. Many people have the thinking that having your vehicle serviced at a dealership is much more expensive than a local garage. That is so far from the truth. The dealership garage mechanics know your vehicle inside and outside. The replacement parts are not off market parts and the vehicle runs so much better. I always have had a positive experience there and my service advisor Mark Micheletti is the best. I look forward to my service visits. More

Erik was fantastic, and finance had me in and out in no time! Great experience! The price was right and I didn't have to wait. time! Great experience! The price was right and I didn't have to wait. More

Always a great experience!Thanks for everything. Always Always a great experience! Thanks for everything. Always appreciative of the professionalism. (Why do I have to write 25 words? I’m trying to get t Always a great experience! Thanks for everything. Always appreciative of the professionalism. (Why do I have to write 25 words? I’m trying to get there ...:) More

Purchased the car site unseen and was more than pleased with level of service Mr. John Hernandez took to ensure I was getting exactly what I was hoping for. John took the time to answer numerous call/texts with level of service Mr. John Hernandez took to ensure I was getting exactly what I was hoping for. John took the time to answer numerous call/texts about the vehicle with utmost professionalism. He never seemed bothered of inquiries and had answers for me virtually immediately. This was a graduation gift for my son and when the car was delivered to us 180+miles away by CeCe - his face was priceless. Thank you John, CeCe (delivery) and Victor Torrez for creating memories for our family. More

Being an out of town buyer I had concerns, but John Hernandez and team were great. John took my phone calls, and answered all my questions. He was honest and easy to deal with. Very smooth transaction. Hernandez and team were great. John took my phone calls, and answered all my questions. He was honest and easy to deal with. Very smooth transaction. More

I was very pleased with the North Park Lexus of San Antonio Service Dept. Our Service Consultant was Jeffrey Sauceda. I explained to Mr. Sauceda the issues we were having with our LX570. When he retu Antonio Service Dept. Our Service Consultant was Jeffrey Sauceda. I explained to Mr. Sauceda the issues we were having with our LX570. When he returned us our LX570 I immediately noticed that the issues were fully resolved. More