North Park Lexus of San Antonio

Great service. Very helpful and friendly staff especially Erik Joseph, Cece Munoz and Andrew McIver! Very fair deal on both vehicles we have purchased from North Park Lexus. Erik Joseph, Cece Munoz and Andrew McIver! Very fair deal on both vehicles we have purchased from North Park Lexus. More

I need my loquacious side to put this experience into words. Walking into North Park Lexus is a swanky, posh experience. It says, “I’ve arrived.” Don’t be intimidated by the amenities because The Dr words. Walking into North Park Lexus is a swanky, posh experience. It says, “I’ve arrived.” Don’t be intimidated by the amenities because The Dream Team (Tiffany | Dan | Andrew | Ruby) are humble, gracious, thoughtful, and patient. To say the customer service at North Park is impeccable sounds subpar. It was beyond impressive from the test drive to the big red bow to the swag wine basket. The drive was like butter. It was so smooth even in the bumpy roads of SA. It was like basking in an exquisite meal, or giving into temptation of wanting a new vehicle, and realizing it’s everything you hoped it would be. I was feeling a bit apprehensive about leasing, mostly because I’d never done it before, and the technology was like a sensory overload. Dan thoroughly walked me through all of the tech, and encouraged me to be hands on as we went along. Andrew explained the services and protection, and didn’t rush me through the process, when I asked questions. Tiffany’s humility in making sure no detail went unnoticed made me feel so special in what has been a really tough year for multiple reasons. She also patiently let me explore a variety of interiors more than once. She’s expecting a baby, but she never missed an opportunity to be kind not just to me but others waiting to see her. I could see her smile behind her mask the whole time, wanting it to be something I would be happy with in the end. And Ruby!!! What can I say about Ruby that those who know her don’t already know. She has a way about her that makes you feel like no one exists but you in her presence, leaving you feeling important and cared about. I have to give her xxxxxxtoo because she knew exactly what I wanted before I did. Thank you doesn’t suffice. I am eternally grateful that this is a “December to remember.” I ❤️ my 2021 Lexus RX 350 SUV Premium Package. More

An oil change should not take 2 hours. Even though mark did not check me in. Also, I wanted them to tell me if I needed tires did not check me in. Also, I wanted them to tell me if I needed tires More

Good service visit.Ian was helpful and professional. Car wash procedure and process could be improved. There were several Streaks on windows and hood surface wash procedure and process could be improved. There were several Streaks on windows and hood surface More

Staff is so helpful and professional. Nikki was quick with responses and get the job done exceed expectation. Car was delivered to my home, no issue at all. with responses and get the job done exceed expectation. Car was delivered to my home, no issue at all. More

Always the best!From sales to service and the amenities Always the best! From sales to service and the amenities are fantastic while you wait. I WILL be buying my next vehicle from the team at No Lexus Always the best! From sales to service and the amenities are fantastic while you wait. I WILL be buying my next vehicle from the team at No Lexus More

Very friendly n excellent service it’s been good experience with Michael Blaz i have been coming to this location from past 4 years n very friendly experience with Michael Blaz i have been coming to this location from past 4 years n very friendly More

Mark Gately and crew were attentive andprofesional for Mark Gately and crew were attentive and profesional for my service.The coffee lady was a genuine person. I miss The Hall of Famer: Scott Bor Mark Gately and crew were attentive and profesional for my service.The coffee lady was a genuine person. I miss The Hall of Famer: Scott Boranco However , this Dealership continues to far exceed other one More

Between Erick in sales and Erica in service, we are so grateful. This dealership is first class. Thank you for taking my 10 year old Lexus and helping me buy a new 2021. 💋💋💋💋💋 Monica K. grateful. This dealership is first class. Thank you for taking my 10 year old Lexus and helping me buy a new 2021. 💋💋💋💋💋 Monica K. More

First Lexus. I'm so impressed with the quality of the staff, structure and CPO process. I'm absolutely done with BMW due to low quality product and elitist, condescending service representative. staff, structure and CPO process. I'm absolutely done with BMW due to low quality product and elitist, condescending service representative. More