North Park Lexus of San Antonio
San Antonio, TX
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Excellent Customer service David Cantu and Daniel Sanchez made the process of getting a vehicle super easy. They are very knowledgeable and pleasant to work with. made the process of getting a vehicle super easy. They are very knowledgeable and pleasant to work with. More
Erik helped us a lot on the purchase of our dream car in North Park Lexus of San Antonio. He was very knowledgeable, quickly figured out what we wanted exactly and found the car for us. He even drove the c North Park Lexus of San Antonio. He was very knowledgeable, quickly figured out what we wanted exactly and found the car for us. He even drove the car to our home in Austin! Amazing services and very satisfied! More
10/10 would recommend Nikki Sample to everyone. This market is just nuts right now and Nikki never gave up the search to find us a car! We appreciate you! And! It was like the fastest car buying experie market is just nuts right now and Nikki never gave up the search to find us a car! We appreciate you! And! It was like the fastest car buying experience I’ve ever had! More
Despite an unexpected issue with a battery, Mr. Alcantar, Renato worked professionally and expedited a fix and resolved the problem. As stated to me during the buying process, the vehicle has met my expectat Renato worked professionally and expedited a fix and resolved the problem. As stated to me during the buying process, the vehicle has met my expectations both mechanically and in value. More
Lexus has nice hospitality / etiquette once you can get a sales person. Once you have captured that person they are very helpful in decision makings. Our sales person was easy to communicate with. a sales person. Once you have captured that person they are very helpful in decision makings. Our sales person was easy to communicate with. More
It was the most wholesome experience dealing with Ms Nikki Sample. No hassle with pricing and my concerns were addressed with pure honesty. The finance manager (unfortunately I forgot his name) was tota Nikki Sample. No hassle with pricing and my concerns were addressed with pure honesty. The finance manager (unfortunately I forgot his name) was totally professional and explained very well other options. More
After my wife and I have had 3 great experiences buying vehicles through Chris Sotelo at North Park Lexus, a part of the Kahlig Auto Group, we decided to go to him once more. After doing our homework, we vehicles through Chris Sotelo at North Park Lexus, a part of the Kahlig Auto Group, we decided to go to him once more. After doing our homework, we decided we wanted a 2018 Honda CRV to replace a 2005 Lexus sedan, which is a fantastic auto, but no longer met our needs. After missing two CRV's, Chris watched for another and a few days later he called with a 2017 CRV EXL-NAV with only 14,000 miles on it. We bought it. Until meeting Chris, a number of years ago, I had always dreaded going to a car dealer and going through the ordeal of buying a car. However, Chris is a thoughtful, considerate, and great salesman. He is also a super nice guy. He's not your typical "car salesman." He's neither pushy nor commission hungry. Instead, he wants to put you in a vehicle you will love and enjoy. If we ever need another vehicle, Chris and North Park Lexus will be our first stop. Also, contrary to consumer advice, we bought the Platinum Extended Warranty. We did this for a previous vehicle which ended up needing a pricey repair. The service manager called Lexus and was instructed to make the repairs with no hassle. More
Excellent customer service. First class dealership. I will definitely be doing future business here. Sales Representative made this a very easy process. Answered all questions honestly and in a timely will definitely be doing future business here. Sales Representative made this a very easy process. Answered all questions honestly and in a timely fashion. More
Car buying experience can be very daunting and even frustrating. The efficiency and professionalism displayed by the front line sales pros can either further exasperate the already tense situation or h frustrating. The efficiency and professionalism displayed by the front line sales pros can either further exasperate the already tense situation or help to caringly navigate customers through the process. I like to congratulate Mr Chris for his superior customer service initiative. He was calm and was able to answer all my questions without the inducement of aggressive strategies. I was picked up from San Antonio airport by Ms Paula ? I believe, since I flew in from another city. She is a great asset. The finance guy, Josh, was equally very informative and answered my several questions. Buying my 2018 Lexus 460 Luxury edition was impeccable. Good job guys.. Cornelius.. More
Excellent service !! The Sale Rep. was awesome very Excellent service !! The Sale Rep. was awesome very helpful and excelente service, he tried his best to help us out to find out the right car for my Excellent service !! The Sale Rep. was awesome very helpful and excelente service, he tried his best to help us out to find out the right car for my son. He makes you feel confident with your purchase. Honest and very respectful person. More