North Park Lexus of San Antonio

Ian and team were excellent. The service felt highly communicative and detailed. The video I received showing me what was done was incredible from a customer service perspective. The service felt highly communicative and detailed. The video I received showing me what was done was incredible from a customer service perspective. Ian was personable, made me feel like a VIP, and is very relatable. Glad I chose to have my service at this location. More

Needed Tech Support to re-establish Bluetooth connection on my 2021 RX350. Elvis provided excellent assistance. Not only was he very helpful, but he patiently walked me through the process on the phone. Had on my 2021 RX350. Elvis provided excellent assistance. Not only was he very helpful, but he patiently walked me through the process on the phone. Had to re-boot software. More

Very professional team. Attentive, responsive, helpful. Great experience with this dealership. Car detailed and reconditioned with attention to detail by sales representat Attentive, responsive, helpful. Great experience with this dealership. Car detailed and reconditioned with attention to detail by sales representative and management.. More

Robert Munoz was our personal salesman. We loved him from the start. He answered ALL our questions. We started out in the GX, but found the ride,comfort of the RX more to our liking. We abs We loved him from the start. He answered ALL our questions. We started out in the GX, but found the ride,comfort of the RX more to our liking. We absolutely love our new vehicle. I teased Robert that he was an excellent salesman, because I had come in for popcorn, and left with a new vehicle. We will definitely be repeat customers. Thanks again , Robert! ❤️❤️❤️ More

I inherited my mother in law’s 2004 ES300 after she passed. It had less than 50,000 miles on it, but she had done minimal maintenance on it, change oil and batteries. When I got it, I changed all the f passed. It had less than 50,000 miles on it, but she had done minimal maintenance on it, change oil and batteries. When I got it, I changed all the fluids, filters, and tires and got it running nice. After 6000 miles, I brought it in for an oil change. After a thorough inspection by North Parks mechanic and video tour. The car because of it’s age required rear transmission gasket replacement due to leakage, engine mounts, and leaking power steering pump. I later had to return to North Park Lexus because the check engine light went on, but the car was running smoothly without problems. So the North Park Lexus thoroughly checked the car and found that the gas cap was bad, the battery had a bad cell, and a hose had some cracks in it and was replaced. The battery was under warranty and was replaced and gas cap was replaced. Now the ES 300 is running like a new car. Thanks Laurel and the North Park Lexus service team! More

Actually was able to enjoy the entire process. At no time was I pressured. Thanks. was I pressured. Thanks. More

Our salesman Mr. Jamie Whitworth was outstanding!!!He Our salesman Mr. Jamie Whitworth was outstanding!!! He went far and beyond for our needs Our salesman Mr. Jamie Whitworth was outstanding!!! He went far and beyond for our needs More

As always, Laurel provided excellent customer service!! I was extremely satisfied with the service! The service team was kind enough to replace my inspection sticker, much appreciated! was extremely satisfied with the service! The service team was kind enough to replace my inspection sticker, much appreciated! More

Laurel has always done a fantastic job. Taking care of my car same all advisors car same all advisors More

Have been going to Lexus for many years.Team is fast, Have been going to Lexus for many years. Team is fast, efficient and love my service advisor Carley. Have been going to Lexus for many years. Team is fast, efficient and love my service advisor Carley. More