
North Park Lexus of San Antonio
San Antonio, TX
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I reached out to North Park Lexus of San Antonio about a white Lexus RZ they had in stock, which I had been wanting for my mom. Being in the Dallas area, I struggled to find a certified pre-owned Lexus RZ w white Lexus RZ they had in stock, which I had been wanting for my mom. Being in the Dallas area, I struggled to find a certified pre-owned Lexus RZ with the exact powertrain and color combination at a great price. After searching all over Texas, Oklahoma, and Louisiana with no luck, I finally contacted North Park Lexus of San Antonio—and that’s when everything fell into place. Miss Brittany Schafer reached out to me right away and was absolutely amazing! She quickly provided all the details about the vehicle, informed me of Lexus’ special 0.99% financing on this model, and helped me get a price range for my Lexus NX trade-in—all within one Saturday morning. By 5:00 PM that same day, I was in San Antonio finalizing the purchase. Brittany also mailed us a thank you note after the fact, which honestly it was us who should be thanking her. Again professionalism and customer service like no other. I truly appreciate Brittany’s professionalism, efficiency, and willingness to make this deal happen so quickly. Most importantly, North Park Lexus of San Antonio kept their word—no surprises after my nearly five-hour drive from Dallas. In finance, I worked with Mr. Ren Alcantar, who was fantastic. He helped secure an amazing warranty for my mom’s Lexus RZ, making the entire process seamless. Brittany, Ren, and the entire team at North Park Lexus of San Antonio made this an incredibly easy and stress-free experience. They offer the best prices and rates in the state—or at least in their region. If I ever need another Lexus, I wouldn’t hesitate to make the trip back to San Antonio. Thank you Brittany, Ren and the whole North Park Lexus of San Antonio team for making this such a stressed fee experience. More
I had done my research and knew the options I wanted on a pre-owned Lexus RX350. North Park Lexus of San Antonio had the exact RX350 I was looking for. I set up a test drive with Edgardo and he had the vehic pre-owned Lexus RX350. North Park Lexus of San Antonio had the exact RX350 I was looking for. I set up a test drive with Edgardo and he had the vehicle detailed before I arrived. Negotiations on the pre-owned RX350 and my trade-in went well and I was in-and-out the same day. Super simple, no stress. Many thanks to Edgardo More
Great personal service. Very accommodating sales staff going over and beyond to help. We must give a special thank you to Tanya Furillo. Will definitely recommend this deal Very accommodating sales staff going over and beyond to help. We must give a special thank you to Tanya Furillo. Will definitely recommend this dealership. More
Mr Thomas is a very good salesman! He is always helpful and nice. Excellent customer service skills. I would highly recommend him if you are looking for a vehicle! Keep up the gr He is always helpful and nice. Excellent customer service skills. I would highly recommend him if you are looking for a vehicle! Keep up the great work and customer service. Kennedy Christopher, CESE VP More
My recent purchase was made with Chris Sotelo. A very good salesperson -- customer focused, empathetic, and energized. He secured a tremendous deal for my trade-in (2021 Lexus RX 350). I am als A very good salesperson -- customer focused, empathetic, and energized. He secured a tremendous deal for my trade-in (2021 Lexus RX 350). I am also impressed with the service component of Lexus. In taking my previous car in for services, appointments were easy to make, service representatives were very good and cognizant of customers' time. After purchasing my new 2024 Lexus 350h, I met with Rebecca Swenseth from the Finance Department -- an absolute star with Lexus in my view. She was informed, concise, and explained the life cycle maintenance plan with ease and understanding. More
Best car buying experience of my lifetime and I am age 77!!! Thomas Williams is not only a fabulous salesperson, but super knowledgeable and also got me through experiencing what we thought was a lost c 77!!! Thomas Williams is not only a fabulous salesperson, but super knowledgeable and also got me through experiencing what we thought was a lost car title on my trade-in. He was amazing. More
This is the best dealership with impeccable service. Erik Joseph’s is wonderful he goes above and beyond. Always professional, knowledgeable, and patient. Erik Joseph’s is wonderful he goes above and beyond. Always professional, knowledgeable, and patient. More