North Park Chevrolet

Elijah was very helpful and took very good care of us and got us in the vehicle that I wanted I love my new chevy thank you north park Chevrolet got us in the vehicle that I wanted I love my new chevy thank you north park Chevrolet More

Dissatisfied with service and "warranty work".I bought a Dissatisfied with service and "warranty work". I bought a pre-owned 2015 Escalade from North Park Chevrolet in September. After the test drive, I was Dissatisfied with service and "warranty work". I bought a pre-owned 2015 Escalade from North Park Chevrolet in September. After the test drive, I was interested in purchasing but had a couple of concerns. I was told "no worries" by the finance manager: there's a 90-day warranty that will cover (at no cost to me) whatever goes wrong. "Just bring it on in." Well, on the test drive, there was a noticeable clunk underneath and the touch-screen stereo/nav screen did not work and would even change channels and set destination points on its own. After purchasing the SUV, I returned three weeks later to have the issues repaired. The service department had my truck for 1.5 weeks (they did provide me with a small loaner car). I was told they did a "reboot" on my radio and replaced a motor mount to eliminate the clunk. As I drove the car home, the radio acted up on the way home again, and the engine still had the clunk. When I called back to report this to the dealership, I was told that "Management has said they have done all the repairs they will do on that truck, thank you for your purchase". WHAT?!? Very disappointing. Won't ever buy another car here. More

Bait & Switch - Boldface Lies Wasted hours of time today on what was supposed to be an easy transaction. I worked all numbers last night with my trades, filled out the credit app a Wasted hours of time today on what was supposed to be an easy transaction. I worked all numbers last night with my trades, filled out the credit app and went in this morning. When I arrived the tires on the truck I was buying were original and worn out making a lot of road noise and vibrating. When I asked the salesman Steve Steven Montgomery he agreed to replace the tires, then when the buyers order came out it was priced $5000 more than the manager Raul agreed to last night. After they adjusted the price to what we had agreed upon (and was advertised for online) they retracted their agreement to replace the tires. This is the third time I have tried to buy there with similar experiences. Also looked at a 2020 High Country w/7k miles that was priced over new at Cavender and they wouldnt budge. If you want a fair deal, skip this place. More

Great Dealership and Great Sales Professionals My wife and I met with Eric Smith when we arrived at the dealership. We were not sure if we wanted to take advantage of the promotions being offered My wife and I met with Eric Smith when we arrived at the dealership. We were not sure if we wanted to take advantage of the promotions being offered which was the reason we went to the dealership in the first place. Eric is very friendly and unassuming so we were very comfortable talking with him.Throughout the entire experience we were treated with respect. He showed us several options but never pushed us to make a decision. In addition, he continued to follow-up after our purchase to ensure we were completely satisfied. We highly recommend him! Also, Jimmy Guerra, Finance Director, definitely knows his business. He gives good advise and doesn't try to sell anything you don't want. More

I will gladly drive to Castroville for service on my 2014 Silverado. They were able to start working on my truck immediately. When parts were delayed, Christina made sure to call me and give me transportat Silverado. They were able to start working on my truck immediately. When parts were delayed, Christina made sure to call me and give me transportation options. This dealership provides friendly service. Patience with people like me is always impressive. Thank You so much. I have found my new Chevy Service and Dealer More

Head and shoulders above other dealerships Bought a used car form Chuck Huffman and he made it so pleasant and easy. I won't buy from anyone else after the experience from North Park Chevrolet. Bought a used car form Chuck Huffman and he made it so pleasant and easy. I won't buy from anyone else after the experience from North Park Chevrolet. More

Very pleased and staff is very quick to help you no waiting like other dealers. This dealer is always organized when it comes to my maintenance. waiting like other dealers. This dealer is always organized when it comes to my maintenance. More

I have always had a great experience at North Park Chevrolet. I plan on purchasing my next vehicle from them. They really care about their customers and I appreciate that! Chevrolet. I plan on purchasing my next vehicle from them. They really care about their customers and I appreciate that! More

Great, friendly and accommodating staff! Steve has been very helpful and kind throughout our exploration of our options. So happy we were able to find a great vehicle! very helpful and kind throughout our exploration of our options. So happy we were able to find a great vehicle! More

Bought a 2020 Silverado and my husband hasn’t even had it it’s been in your service department going on a total of more than a month. Totally dissatisfied he tried to trade it in but then that’s when the ga it’s been in your service department going on a total of more than a month. Totally dissatisfied he tried to trade it in but then that’s when the games began poor poor experience. More