North Olmsted Chrysler Jeep Dodge Ram

2018 Jeep Compass I went into the dealership to meet with Chris R, after having worked with him through email. I spoke with Chris nearly two weeks before actually getti I went into the dealership to meet with Chris R, after having worked with him through email. I spoke with Chris nearly two weeks before actually getting the car. I told him very specifically what I was looking for, and throughout the process he continued to provide options within my guidelines. He didn't once try to upsell me on something that I hadn't asked for. I was not the easiest customer to work with as I continued to change my mind. In the end I am very pleased with the experience. Thanks Chris! More

Very satisfying experience. MAC was very knowledgeable. Worked with us on the price. Found the vehicle we were looking for. Explained all of the features. Made the car buying exp MAC was very knowledgeable. Worked with us on the price. Found the vehicle we were looking for. Explained all of the features. Made the car buying experience a god experience. More

Wonderful Chris is wonderful. He makes searching for a car much easier that it has been in the past. All you do is state what your wishes are and he supplies it Chris is wonderful. He makes searching for a car much easier that it has been in the past. All you do is state what your wishes are and he supplies it to you. I feel that he is very honest and that goes a long way. More

Best new car buying experience to ever!!! I have purchased 9 new vehicles since 1999 all from different dealers. I tend to shop the best deal within a 500 mile radius of my home in Roscoe IL. I have purchased 9 new vehicles since 1999 all from different dealers. I tend to shop the best deal within a 500 mile radius of my home in Roscoe IL. I normally use autotrader when searching for vehicles and had been trying to make several deals for a 2017 Escalade over the last few months. After several unsuccessful attempts i decided to try a search on car gurus to see if i would find additional options. I am glad i did because that is where i came across this escalade at North Olmsted JCDR. I immediatley called the dealer and asked for sales where i was promptly transferred to Matt. It didnt take long working with Matt to know i was going to be making a deal for this car. I had several questions which he answered promptly. When he needed to get additional requested information he was prompt and courteous. Our discussions were on point and when talking $$$$$ there was no BS. Matt and I made a deal in just a couple short phone conversations. It ended up being 7 hour drive each way but i am so glad i did it. I told Matt (and Walter who assisted with the financing) that this was the best experience i have had with any dealer. No BS, I truly mean it. The process was so much different. Just had to stop in to sign the paper work. No hassle, no pressure for services i didnt want or need. I got a fair trade value which helped when making my final decision. I will be reaching out to Matt when I buy my next vehicle that is for sure. I only hope he can meet me half way next time. I Know he would do his best to make it happen. Oh yeh I almost forgot about Rick. Rick took care of the “trade in” portion of my deal. While inspecting my vehicle he noticed I was wearing a Chicago Bears cap and proceeded to tell me some of his favorite Bears stories. He is such a huge Bears fan I could have spent the rest of the day just talking football. Keep rooting for them Bears Rick. I am back home now and getting things situated in the escalade. Thanks again Matt for this “best car buying experience”. Give Walter and Rick a shout out as well. They were very much a part of this experience. See you guys down the road... More

They helped me buy a car, they didn’t sell me a car. Chris Weber was honest and straightforward. No pressure, no tricks, no hassle. The experience was stress free. If you are serious about buying a car a Chris Weber was honest and straightforward. No pressure, no tricks, no hassle. The experience was stress free. If you are serious about buying a car and don’t want the typical scripts or spiels, give Chris a call. More

Great buying experience Chris R was extremely helpful and friendly. Answered all of the questions I had while being very friendly and easy to talk to. Made the process easy a Chris R was extremely helpful and friendly. Answered all of the questions I had while being very friendly and easy to talk to. Made the process easy and enjoyable which isn’t easy when buying a car. Chris R is a truly great salesman. More

New car lease We were looking for a good lease deal where we live in Pennsylvania and were unable to find anything that we liked even close to our price range. We w We were looking for a good lease deal where we live in Pennsylvania and were unable to find anything that we liked even close to our price range. We were in the Cleveland area for work and decided to look up dealers in the area. That led us to North Olmsted Chryler Jeep Dodge Ram. We originally chose this dealership based on the selection we saw online and the availability of lease options. When we walked in we were met by Matt and we just clicked with him like an old friend. He helped us find a GREAT car for an excellent deal and the rest of the team was just as friendly and helpful. We liked our interaction with this dealership so much that we plan on driving the 6 hours back when our 2nd car lease is up. We definitely recommend this dealership and Matt Durica to anyone looking for a new car. More

Outstanding customer service Renee Maholm was totally thorough with information and helped us find exactly what we wanted. Sometimes it’s difficult to find the options you want an Renee Maholm was totally thorough with information and helped us find exactly what we wanted. Sometimes it’s difficult to find the options you want and stay within the budget, but she finds the deal that works. We were happy with the price, and we are enjoying our new Ram truck. More

Very happy with purchase This is the 2nd Jeep we have purchased from Mac in two years. We are very please with both transactions. We showed up unannounced around 5:30 p.m. and This is the 2nd Jeep we have purchased from Mac in two years. We are very please with both transactions. We showed up unannounced around 5:30 p.m. and were home by 8:30 with our new Cherokee. More

Christian was amazing! Friendly service, knowledgeable about new and used cars. He was happy to help and accommodate my schedule to test drive and pick up. He was fun to w Friendly service, knowledgeable about new and used cars. He was happy to help and accommodate my schedule to test drive and pick up. He was fun to work with! More