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North Miami Mitsubishi

Miami, FL

4.6
1,137 Reviews

19390 Northwest 2nd Avenue

Miami, FL

33169

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Showing 1,137 reviews

March 27, 2019

Great experience Thank u thank u Steve, Edgar and Finance team were awesome, I was totally satisfied again Steve, Edgar and Finance team were awesome, I was totally sa More

by Collie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Budd, Irina Maslo, Jose Chaviano, Steve Jean, Edgar Navas
Mar 28, 2019 -

North Miami Mitsubishi responded

Good afternoon, My name is Matthew and I am the National Customer Service Director with Miami Car Credit. I wanted to take the opportunity to thank you for your kind words and welcome you to the Miami Car Credit family!! I hope you have a fantastic day and thank you for your business! National Customer Service Director Matthew 917-374-5453

March 26, 2019

get approved!!! come to miami car credit and see Gene Katz if you want the true deal, he get me in my car with a loan fast and easy . I even got a warenty and gap ins More

by miamigirl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
March 26, 2019

Car Buying Made Easy Our experience with Miami Car Credit was awesome! We would definitely recommend them for a positive car buying experience. Everyone was very profess More

by Happy Customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Budd, Steve Jean, Delia Colon
March 26, 2019

the man to see for a car Gene was the most helpful salesman I have ever dealt with. He got me into a great car when the other places weren't able to. He made sure I understo More

by ep8295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katz
Mar 28, 2019 -

North Miami Mitsubishi responded

Good afternoon, My name is Matthew and I am the National Customer Service Director with Miami Car Credit. I wanted to take the opportunity to thank you for your kind words and welcome you to the Miami Car Credit family!! I hope you have a fantastic day and thank you for your business! National Customer Service Director Matthew 917-374-5453

March 25, 2019

Alfredo Great Service!! Muchas gracias Alfredo por tu ayuda para comprar mi nuevo carro por tu simpatía y carismas, en verdad que fuiste de gran ayuda y tus consejos para qu More

by Zagrisis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Rodriguez
March 25, 2019

Love my altima Andrii sold me a Nissan Altima and he was very professional I'd recommend him to anyone looking to buy a car. All the details were explained correctly More

by Vladi305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrii , Jose Chaviano
March 24, 2019

Dar gracias al vendedor Alfredo Rodríguez Quiero resaltar y agradecer la atención prestada por el vendedor Alfredo Rodríguez por su excelente trabajo ya que gracias a él pude llevarme mi carro More

by Lázaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Rodriguez
March 20, 2019

DO NOT READ IF YOU DO NOT CARE ABOUT YOUR FINANCES It was recommended to me by a member of the family who bought a Nissan Altima used in September 2018 at Miami Car Credit. After reviewing their online More

by iDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Napoles, Matthew Chirino, Jose Chaviano, Ernesto Moya, Delia Colon, Jennifer Rodriguez
Mar 20, 2019 -

North Miami Mitsubishi responded

Good afternoon, My name is Matthew and I am the National Customer Service Director here at Miami Car Credit. I would first like to clarify something. Myself and my team went above and beyond in helping you out in your situation. We sent the vehicle to be worked on at Infinity, we ensured that you had a loaner vehicle and we paid over $700 to ensure that your vehicle was in tip top condition and that you would be happy. We did all that while you berated us, cursed at us, yelled at us AND at the people over at Infiniti. You came into my office and asked for help and I stopped what I was doing and immediately walked you back to my service department and had them reach out to Infiniti to get you an answer and get this resolved. Just yesterday, right before you wrote this review, you shook my hand, my two service managers hands, thanked us and apologized to us for the way you spoke to us and treated us. This review is not a reflection of our dealership but instead is a reflection of your lack of integrity. I am proud to say that my dealership, Miami Car Credit, went above and beyond to resolve the problems with your vehicle regardless of the cost while providing excellent customer service to someone who, frankly, didn't deserve it. I hope you have a wonderful day sir and hope that you enjoy your vehicle wholeheartedly. If in the future you ever need anything else, please feel free to reach out to me as we will ALWAYS continue to conduct ourselves professionally and offer excellent customer service to you and all of our other customers. Many thanks and best wishes, National Customer Service Director Matthew 917-374-5453

March 20, 2019

Mr. Tommy Tommy did exactly what I needed. It was my very 1st car buying/financing experience. He definitely looked out for me. Time consuming, but he was Very More

by Monya1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Griffin
March 19, 2019

Great experience Steve Jean was extremely helpful and guided me through this purchase with professionalism and consideration for what I needed. I highly recommend him More

by Austin216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irina Maslo, Jose Chaviano, Steve Jean
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