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North Knoxville Chrysler Dodge Jeep Ram
Knoxville, TN
211 Reviews
Welcome to your local Knoxville, TN new and used car dealership - North Knoxville Chrysler Dodge Jeep RAM! We're your one stop dealer for all of your car, truck, SUV, or crossover needs. Whether you're searching for a new 2024 Jeep Cherokee or need a 2024 RAM 1500 truck to haul things around town, you can find something to fit your needs here.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 211 reviews
September 23, 2023
I bought a vehicle here last Saturday. As I was pulling off the lot I noticed a knocking sound coming from the AC. I called my sales rep immediately and he said he would talk to service ab As I was pulling off the lot I noticed a knocking sound coming from the AC. I called my sales rep immediately and he said he would talk to service about the issue. Fast forward to Thursday I dropped the vehicle off to get it sorted. I was then told that they wouldn’t take care of the issue and that I’d have to pay $400 to replace the blower motor! An issue that was clearly wrong with the vehicle when I purchased it. Mark, the GM, refused to do the right thing and insisted I pay $400 to fix the pre-existing issue. Stay far away from this dealership if you’re looking for honesty and integrity. What a terrible way to do business. More
by Frank
September 21, 2023
They gave me a higher trade in value on my vehicle than other dealers in the area. Very good used inventory, and my salesperson Daniel was super knowledgeable and helpful. I wish other things in life wer other dealers in the area. Very good used inventory, and my salesperson Daniel was super knowledgeable and helpful. I wish other things in life were as easy as this experience was! More
by rory
Employees Worked With
Daniel Martinez
September 21, 2023
Everything one greeted us with a smile. And they knew exactly what we were looking for! And they knew exactly what we were looking for! More
by celinawtzl
Employees Worked With
September 18, 2023
I worked with James Brown at North Knox Jeep. He was just such a great guy. First of all, he’s wide awake and just gets what he’s hearing, so miscommunication is not a problem. He’s very respectf He was just such a great guy. First of all, he’s wide awake and just gets what he’s hearing, so miscommunication is not a problem. He’s very respectful of budget and knows how to work with what’s going on with an individual. You understand any dealer wants to sell cars, but with James it becomes clear he cares about the person in front of him and isn’t staring at them as a target. That feels great. Working with him feels like pressure is being taken off, instead of being put on. When you kind of expect to maybe be taken when buying a car, it’s refreshing to feel like someone actually cares about a bigger picture; the person and not the dollar signs. I haven’t bought my car, yet, but exploring and considering and talking with James Brown certainly let me know I’d like to buy from him! More
by Cocoindependence
Employees Worked With
September 16, 2023
Ryan Goad, the Internet Sales Manager, was very professional in selling me my new Wrangler, no high pressure tactics used, and he even assisted me when he saw me come in to check a lug nut which wa professional in selling me my new Wrangler, no high pressure tactics used, and he even assisted me when he saw me come in to check a lug nut which was frozen on one wheel, the great service department finished the job within a couple of hours. But even the waiting was good, two stores and a cafe with good food and beverages at the dealership. Oh yes, I really did drive all the way from the Florida Keys.......1000 miles, to buy that new Jeep Wrangler at North Knoxville CDJR. I had never even considered purchasing a new vehicle on-line and the dealership and Mr. Goad, made the experience very easy. Tommy, Ramrod Key, Florida. PS: A special thanks to the official at the dealership who offered to buy me lunch and beverage at their cafe when he saw me waiting........but I had already dined there, and no one at any dealership has ever done that before. More
by TOMMY., FLORIDA KEYS
Employees Worked With
Other Employees :
LINZIE RIVERS, SERVICE DEPARTMENT, David Clendenon, Zach Knox
September 12, 2023
Jon made this buying experience easy. Listened to what I wanted and founded it for us. Listened to what I wanted and founded it for us. More
by posey423
Employees Worked With
Other Employees :
Chris Jardet, Jonathan Pryor, Keith Russell, Ashley Hatton
September 12, 2023
Great dealership! Beautiful, very welcoming atmosphere, very responsive and courteous salesman (Matt Schwarz) , Sales Manager was great as well as the Finance Manager! Beautiful, very welcoming atmosphere, very responsive and courteous salesman (Matt Schwarz) , Sales Manager was great as well as the Finance Manager! Highly recommend this dealership! 5 Star Service! More
by Caltshuler
September 11, 2023
Jonathan is an amazing salesman, he has a caring personality. He worked hard making a deal that worked for us. I would highly recommend him to anyone looking for a car. personality. He worked hard making a deal that worked for us. I would highly recommend him to anyone looking for a car. More
by mlbru792
Employees Worked With
Jonathan Pryor
