North Knoxville Chrysler Dodge Jeep Ram

Upon our arrival at the dealership, we were immediately greeted with a warm and welcoming atmosphere. Our sales representative, AJ, exemplified professionalism, respect, and an impressive work ethic. His h greeted with a warm and welcoming atmosphere. Our sales representative, AJ, exemplified professionalism, respect, and an impressive work ethic. His honesty and genuine desire to ensure our satisfaction were evident throughout the process. AJ, along with Hunter, attentively listened to our financial constraints and meticulously worked to align our purchase with our budgetary needs. Their dedication to service excellence was further demonstrated by their personal engagement and the comforting environment they created, making us feel valued and secure in our transaction. The commendable ethos of customer care permeates the entire dealership, from the owner to the management team, sales representative and the loan officers. It is clear that they collectively prioritize the contentment and well-being of their clients, striving to exceed expectations at every turn. I am profoundly impressed by the dealership’s commitment to excellence and the cohesive effort of the entire team to deliver an unparalleled automotive purchasing experience. Their remarkable service and integrity make this dealership a paragon in the industry. I wholeheartedly endorse them and suggest that anyone in the market for a new vehicle visit them; I am confident you will not be disappointed. A heartfelt thank you to everyone at the dealership for their outstanding dedication and service to there customers. More

I had a fantastic experience at this dealership! AJ was friendly, knowledgeable, and went above and beyond to make sure I found the right car. The financing process was smooth and easy, and I never AJ was friendly, knowledgeable, and went above and beyond to make sure I found the right car. The financing process was smooth and easy, and I never felt pressured to make a decision. Have earned a lifetime customer. More

Was a great transaction Tim Fredricks delivered great customer service and went above and beyond to find something that fit our needs and budget!!! customer service and went above and beyond to find something that fit our needs and budget!!! More

AJ was one of the best sales people we have ever dealt with. His attention to detail and knowledge was more than helpful. We told him what we’re looking for and price we wanted to spend, and he hit the na with. His attention to detail and knowledge was more than helpful. We told him what we’re looking for and price we wanted to spend, and he hit the nail on the head. Couldn’t have asked for a better experience. Thank you AJ! More

Very unhappy with this dealership, i reached out about a possible trade and they knew i had 2 vehicles to trade. I told them 40000 for both and the salesman agreed for a specific truck i had in mind, and i possible trade and they knew i had 2 vehicles to trade. I told them 40000 for both and the salesman agreed for a specific truck i had in mind, and i confirmed 40000 for both. On the way to the dealership the salesman called me and said we could not do the deal they were 15000 off. I said what about the agreement we had 10 minutes ago. He said sorry but cant do that. Very disappointed when integrity is not maintained when i gave them several opportunities to review the deal and make sure we were all on the same page. More

Good selection of vehicles both new and used. Friendly people. The off road shop is pretty cool too Friendly people. The off road shop is pretty cool too More

Was buying new charger. 1st salesman wasted 45 minutes chatting me up and had not started the paperwork yet, then when out and met his wife for a long conversation. I walked 1st salesman wasted 45 minutes chatting me up and had not started the paperwork yet, then when out and met his wife for a long conversation. I walked out. The next trip in (I really wanted the car) I was treated well and closed the deal. Needed to pick up car next day. The new sales rep never went over the car, the warranty or anything else, in fact the only thing done was the car was sorta clean and I had a full tank of gas. Nothing else on their checkout list was done. Best of all the Dodge app would not work and found out one of their employees had previously registered the car on their phone in the app. I was told it was my problem and to work it out. So, I wouldn't buy a xxxx thing from this place if you have a choice. More

Opie Joe is AMAZING! ! Wonderful person to work with. Will be using him again for our next purchase. ! Wonderful person to work with. Will be using him again for our next purchase. More

Tim, James, Todd (Sales Manager), Albert (Finance), and Mark (Assistant General Manager) all went above and beyond for mine and my wife's experience at North Knox!! This is our first new car purchase in a Mark (Assistant General Manager) all went above and beyond for mine and my wife's experience at North Knox!! This is our first new car purchase in almost 20 years, as we have been committed to purchasing and caring for slightly used vehicles in that time. We weren't sure what to expect, but we're very pleased with the way these gentlemen conducted themselves both personally and professionally! My wife and I are looking forward to a long relationship with NKCDJR while they continue to help us baby our new Jeep Gladiator for years to come!! More