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North Freeway Hyundai
Spring, TX
1,736 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,736 reviews
September 21, 2017
AMAZING DEALERSHIP! The staff were very good and took their time with me. There was no rush, and they helped me into a vehicle that I love. The staff were very good and took their time with me. There was no rush, and they helped me into a vehicle that I love. More
by crgreen3484
Verified CustomerEmployees Worked With
Carlious Gallien
September 21, 2017
Great Customer Service Went in after the hurricane to purchase a new vehicle and was impressed with the timely service despite the chaos surrounding us. They have an awesome Went in after the hurricane to purchase a new vehicle and was impressed with the timely service despite the chaos surrounding us. They have an awesome team, felt welcomed from the time I pulled into the parking lot! More
by melal
Employees Worked With
Jeff Bogle
September 21, 2017
Very friendly car dealer Mr Clos was very friendly to work with, we left with a big smile that we got a brand new car, which it was easy and fast for the whole process Mr Clos was very friendly to work with, we left with a big smile that we got a brand new car, which it was easy and fast for the whole process More
by ritamisa
Employees Worked With
Paul clos
September 21, 2017
Thanks! Nothing but praise. Thank you for an easy purchase. We walked into the dealership with less than 30 minutes before closing. No intention to buy that n Nothing but praise. Thank you for an easy purchase. We walked into the dealership with less than 30 minutes before closing. No intention to buy that night, just wanted to look at a particular model after a friend recommended based on their recent purchase. We ended up staying late to purchase, which meant the staff ended up staying late too, on a weekend night after probably an exhausting first week back after the storms. Thank you! More
by mikeandkelly0
Employees Worked With
Pat
September 21, 2017
HyundaI Survey I really appreciate the North Freeway Hyundai employees. It is such a long drive to get there and I laugh every time I make it but you travel farther I really appreciate the North Freeway Hyundai employees. It is such a long drive to get there and I laugh every time I make it but you travel farther sometimes for quality things and quality people. I really appreciate their help and friendship. More
by covele1
Employees Worked With
Jeff Bogle and Wes
September 20, 2017
Lovely I loved the way I was treated I will return. the sales person was very knowledgable and let us know every thing that was taking place. He also make su I loved the way I was treated I will return. the sales person was very knowledgable and let us know every thing that was taking place. He also make sure that we was comfortable and had something to drink. More
by mikesanders1978
Employees Worked With
zachery
September 19, 2017
Thank you! Thank you to Carlos and Chris Thomas for really giving me the best deal and working with me. They made the process go by a lot smoother than I imagine Thank you to Carlos and Chris Thomas for really giving me the best deal and working with me. They made the process go by a lot smoother than I imagined and I appreciate that. Thank you all at Northfreeway Hyundai for all you do! More
by teracinaniles09
Employees Worked With
Carlos
September 18, 2017
Great Service Fantastic service in a short and easy buying process. i would recommend this dealership to anyone that is looking to purchase a car. Randi is a great Fantastic service in a short and easy buying process. i would recommend this dealership to anyone that is looking to purchase a car. Randi is a great and straightforward salesman and would purchase from him again. More
by drcamp1968
September 17, 2017
Review My Hyundai experience was great. Employees were very thorough and explained many of the vehicles in detail. I believe I ended up getting the perfect c My Hyundai experience was great. Employees were very thorough and explained many of the vehicles in detail. I believe I ended up getting the perfect car I needed. More
by nwoodard19
Employees Worked With
None
September 17, 2017
OMG Really??? Seriously??? First, I was informed that if I left them positive feedback on Google or other sites that they would install window tinting on my car for free. I woul First, I was informed that if I left them positive feedback on Google or other sites that they would install window tinting on my car for free. I would save about $150 from having to do it myself. I have decided that the truth is more important than the money I would save. So here is the truth about this dealership. I was shopping for a car as a replacement to one my son killed in the recent Hurricane Harvey and so I decided to give him my new Prius V (Love that car!) and replace it with a high-end cushy Genesis G80 Ultimate package. So far, I love the car itself BUT no one ever took the time to explain anything about how the car works, maintenance requirements or any of the many perks that come with the purchase of a Genesis like Service Valet. Then when I got home, the next day I realized they let me leave the dealership without the lug key required to remove my wheels if I got a flat. I reached out to the salesman various times during the week and that is when I saw the real way they treat customers. Nice folk if you are actually in the act of buying a car but don’t have any time for you after you have already purchased the car. All I kept getting was the same “Oh, I am sorry. We are getting slammed by people wanting to purchase cars” throughout the week. My needs were never a high priority to them; only selling more cars was important. At the end of the week, when I was attempting to start using some of the perks for purchasing a Genesis I found out that they let me leave the dealership without any and I do mean ANY of the sales documentation. Not even what my final deal looked like. How much I paid for the car. No documentation for how to create Genesis accounts or sign up for anything. The finance guy handed me an envelope at the end of my deal and I assumed that all I required documentation was in that envelope. Nope; Nada! Just some Platinum warranty documentation for 0$ deductible 10 year 100K mile bumper to bumper warranty contract I purchased, an odometer statement and literally nothing else. Can you believe they sent me on my way without even documentation for how much I paid for the car; that the car was even mine or a method of taking my tire off in an emergency. No return phone call back to me that the key was even ordered for me until I reached out to the dealership general manager’s office. BTW, my car purchase price was $48500 ish cash deal so you can imagine what you might get in terms of customer satisfaction if your purchase price is less. At no time did anyone explain anything to me. My hope is that now that the general manager’s office is involved things might get better. I will update my review of this dealership if things get better but as for now, I would rather take my new car to a Ford dealer for service than North Freeway Hyundai. I could not image what my next visit to this dealership might yield. More
by OMGReally
Employees Worked With
N/A
