North Freeway Hyundai

First time online auto buyer finds exceptional experience I chose to write this review because I was completely satisfied with the experience I had with North Freeway Hundai. While my contact was primarily w I chose to write this review because I was completely satisfied with the experience I had with North Freeway Hundai. While my contact was primarily with the online salesperson, Randy, and not with the dealership itself, I have always felt that the quality of the customer contact person reflects the business for whom they work. As a former CEO, it is my strong belief in the critical importance of hiring well and supporting the work of your team. That is the key to any successful business. Since this was the first time I purchased a used vehicle online, I had a series of reasonable, yet pointed questions regarding the vehicle I purchased and the process I would be going through. Randy was accessible at all hours of the day, night and week, including the weekend after hours, and took the time to respectfully respond to all of them. When I received my vehicle across state lines, it was transported, without any problems, to my home, as promised. They used a transport company that was responsible and responsive. The vehice is remarkable and I am completely satisfied. I would recommend this dealership to anyone who is interested in purchasing a vehicle, sight unseen, without concern that a promise made will not be a promise kept. More

Buying a new car I arrived at the dealership I got to meet Jeff and Jeromy Showed me pre owned first , but then I decided to buy new Nice easy finance Very hel I arrived at the dealership I got to meet Jeff and Jeromy Showed me pre owned first , but then I decided to buy new Nice easy finance Very helpful and made it a really pleasant experience More

Very knowledgeable Victor took a great deal of time explaining how the car functioned to my granddaughter He made her feel very comfortable while she was driving the Victor took a great deal of time explaining how the car functioned to my granddaughter He made her feel very comfortable while she was driving the car More

Forever impressed I walked into the dealership not knowing much about the product, only what others have told me. I knew what I needed and what I could afford going in I walked into the dealership not knowing much about the product, only what others have told me. I knew what I needed and what I could afford going in and was immediately greeted with a sales manager who was very accommodating and inviting. He then headed to get a sales person to assist me. That is when I met Randy Breaux. Randy listened to my needs and really applied them to what products we could start looking at in the price range I could afford. I was with Randy for atleast 3-4 hrs looking at and test driving the different products we thought would be in the price range that we discussed. He helped me look and consider all options new and used. I really felt comfortable with his suggestions and felt he really listened and understood what I was looking for. Almost like a father teaching his kid. THat first day I was unable to meet the payments for the products and walked away. Later that evening Randy callled me and was very confident in the Elantra and suggested I atleast take a look at it. The next day I came down and found that he was right. The car met my family’s needs and met the payment I could afford. When meeting with the financial person I felt at ease talking to him about the money of the deal. He also was very impressive and not ever pushy. Which is nice when dealing with the logistics of buying a car. THe staff at north freeway has definitely impressed me in their humble nature and realistic views in dealing with customers in the situation I was in. I am also impressed at the product and confident that it will continue to work for my family. I appreciate everything Randy and the staff at north freeway Hyundai has done for me and they will forever have my business. I am very glad I walked in that Saturday. More

Second purchase The service at this dealership was excellent. The personnel was friendly and attentive. We were out of there in no time. This is our second purchase a The service at this dealership was excellent. The personnel was friendly and attentive. We were out of there in no time. This is our second purchase at this dealership and we would recommend it to anyone. More

New car The buying process was straight forward and easy. The Staff are friendly. Would recommend to friends and family. Will consider buying from them in the The buying process was straight forward and easy. The Staff are friendly. Would recommend to friends and family. Will consider buying from them in the future. More

New Elantra for my college student I had been to 2 Hyundai dealerships before this one. Finally honesty and professionalism. Thank you JEFF!! My daughter has a new Elantra and I feel li I had been to 2 Hyundai dealerships before this one. Finally honesty and professionalism. Thank you JEFF!! My daughter has a new Elantra and I feel like I don't have to worry about her. Roadside assistance and the best warranty out there. I was going to get a used one but this wasn't much more with the rebate deal so I jumped on it.Thanks again More

Responsive Fair, Professional. Interested in meeting my specific requirements. Immediately responsive. All person dealt with were exceptional. John Lewis was great to deal with a Interested in meeting my specific requirements. Immediately responsive. All person dealt with were exceptional. John Lewis was great to deal with and a wonderful representative of your dealership. More

Best Experience This was the best experience that I ever had buying a car. The salesman was over the top of a salesman he wasn’t pushy just show customer statisfacti This was the best experience that I ever had buying a car. The salesman was over the top of a salesman he wasn’t pushy just show customer statisfaction. Randy should be #1 salesman of the year. Great job Randy and you staff were all great. Thanks Mr. Daniel Mercado More

Pleasantly Surprised After a less than great experience at another dealership, North Freeway Hyundai was a very pleasant buying experience. No game playing. Good price, After a less than great experience at another dealership, North Freeway Hyundai was a very pleasant buying experience. No game playing. Good price, good service, good people. More