North End Subaru - Service Center

Subaru service I recently went to north end subaru because my check engine light was on traction control light and cruise control light turns out I had left my gas c I recently went to north end subaru because my check engine light was on traction control light and cruise control light turns out I had left my gas cap loose which caused these lights rick did not charge me and I am grateful thank you rick More

Great service Joshua Machado, I want to thank you for all you did for us concerning our recent service at north end! I cannot imagine better service than the servic Joshua Machado, I want to thank you for all you did for us concerning our recent service at north end! I cannot imagine better service than the service I received from you More

Friendly faces It's great walking in and seeing the same faces for years. My Subaru Legacy only gets service here for the past 134,000 miles.thank you. It's great walking in and seeing the same faces for years. My Subaru Legacy only gets service here for the past 134,000 miles.thank you. More

Terrible shipping ordered a part two over two and a half weeks and still not here! Called & emailed multiple times. No replies do not do service with this company. ordered a part two over two and a half weeks and still not here! Called & emailed multiple times. No replies do not do service with this company. More

$69. and some cents for labor only (not parts, total was close to $100.) to replace a couple light bulbs on a 2006 Impreza. A headlight and the license plate lights. Took approximately an hour after being t close to $100.) to replace a couple light bulbs on a 2006 Impreza. A headlight and the license plate lights. Took approximately an hour after being told it would be a 1/2hr for a job that admittedly took 15min.. I asks for the justification for the labor charge. It was explained, "thats what i was told". Thats an excuse…not a justification. Very disappointed. More

We were traveling far from home (Kansas). The previous day we had called a Subaru dealership in Manchester NH about a problem with the driver's power seat not operating, but they would not look at it with day we had called a Subaru dealership in Manchester NH about a problem with the driver's power seat not operating, but they would not look at it without an appointment. Since we were traveling to another state, we couldn't wait a few days for their first open appointment. Along the road through Massachusetts we drove past North End Subaru and we decided to ask them for help. As I approached the service desk, it was clear they were an active and busy group, but they fit us in. We waited in a very comfortable waiting area with free quality refreshments and free Wi-Fi. An hour later, they informed us that the wiring connector was damaged and they repaired it and secured it together, though the normal procedure would be to replace the wiring harness with a new seat track/motor assembly. The fee was free; an unexpected courtesy not usually extended to out of state travelers. We had expected a hefty bill. We walked out to our car to find it freshly washed; another added courtesy. If we didn't live 1500 miles away, we would be using this dealership for all our Subaru servicing. More

I have been taking my 2010 Impreza to North End for service since I bought it in September, 2009. I don't take it there because it's close ... I take it there because I am always treated with respec service since I bought it in September, 2009. I don't take it there because it's close ... I take it there because I am always treated with respect and the staff there do not try to sell me something my car doesn't need. The fact that the Service Department is staffed with factory-trained professionals makes me feel confident that my Subaru always is in good hands. More

I just wanted to let other people know that this is the best dealership that I have ever been to. I would recommend this service department to anyone I know. best dealership that I have ever been to. I would recommend this service department to anyone I know. More

i am not happy with the way ric and frank responded to me and my wife abouta paint chip on our hood. some kind of debris hit our hood to bare metal .ric responded we wont do anything .ric or frank didn't ret and my wife abouta paint chip on our hood. some kind of debris hit our hood to bare metal .ric responded we wont do anything .ric or frank didn't return our calls. not happy with north end subaru More

I am very pleased with all the people I have talked to at Northend Subaru. John and Rick treated us very well, They can to the house to pick up our car. They also returned the car when it was done. They know Northend Subaru. John and Rick treated us very well, They can to the house to pick up our car. They also returned the car when it was done. They know that my husband is very sick and that I could not come there. You are all great and I could not be more satisfied. Thanks to all the people who helped. You are all number one. More