North End Subaru - Service Center

5 star So yesterday my car died so i called subaru service and spoke to a young man josh he gave me the number to subaru roadside assistance they towed me to So yesterday my car died so i called subaru service and spoke to a young man josh he gave me the number to subaru roadside assistance they towed me to subaru josh made sure i was in next he then came to me and explained i had a loose ground at the battery terminal i was releived for i was sure it would be a costly repair More

Great Service Every Time I have NEVER had any issues with North End Subaru. In fact, whenever I bring my car in for a repair or some concern, they always take care of it. Ther I have NEVER had any issues with North End Subaru. In fact, whenever I bring my car in for a repair or some concern, they always take care of it. There was one time where I went in and they called and told me they couldn't recreate the issue I was describing to them. I started wondering if it was all in my head. Instead of just sending me away, the service manager, Andy, personally took my car for a drive with me. Luckily, he was able to hear what I was describing. He went above and beyond to make sure I left a happy customer. Ultimately, they were able to fix the problem, it was all covered under warranty, and I haven't had a problem since. It's little things like that, that make their team stand out from other dealerships. I live in Worcester and I make the drive out to Lunenberg even for a simple oil change. I've never had the customer service anywhere else that they give me. More

My favorite dealership I recently smelled a hot burning smell so I called subaru service and josh in service fixed my car which was a bad cam seal and the best prt he covere I recently smelled a hot burning smell so I called subaru service and josh in service fixed my car which was a bad cam seal and the best prt he covered this under warranty I could not be more happy I was planning on a big bill More

Best. Service. Ever!!! I was supposed to see a new face behind the counter, but Rich did a great job and far surpassed my expectations. He's a great addition to your team. I I was supposed to see a new face behind the counter, but Rich did a great job and far surpassed my expectations. He's a great addition to your team. I have, and will continue, to service all my vehicles at north end More

Great customer service! Subaru service I went in apprehensive as all you hear is how you get ripped off but I wasn't I was given a great competitive price and Rich Brooks was great he made I went in apprehensive as all you hear is how you get ripped off but I wasn't I was given a great competitive price and Rich Brooks was great he made everything so easy and gained my trust! I will always bring my car to Subaru service and talk to Rich... More

I recommend this dealer I like going to this service department because I feel like they don't rush you in and out they take there time and allways do a multi point inspectio I like going to this service department because I feel like they don't rush you in and out they take there time and allways do a multi point inspection I have been to all the other subaru dealers and they don't even tell you how anything is doing half the time and a week later something brakes that could have been prevented with north end you don't have to worry about this More

3 years and going strong Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased th Although I did not purchase a Mazda, I did purchase a Subaru from North End Subaru. I recently received a phone call from the salesman I purchased the car from, Dave Graves, to follow up as it is the 3 year anniversary of the purchase of my car. The purpose of the call was to make sure I was still satisfied with the car and the service I had been receiving. First, I couldn't believe he would take the time to follow up after 3 years. I did mention that my ipod didn't seem to be working anymore with the USB port. Dave Graves took the time to call the service department to see what the possible cause was. He called me back to say that I needed a new USB port installed, and that he checked to see if the service department had the part in stock and, possible times I could get an appointment to best suit my schedule. Again, as always, Dave Graves went above and beyond what I would ever have expected. During that phone call, I found out he was now working in the Mazda building. As I have been more than pleased with his dedication to his job and customers, I was concerned he would no longer be my salesman. However, he assured me that I would still be his customer and to contact him with any concerns I had. I can defintitely say when I need a need vehicle, he will be the person I contact. Thank you North End Subaru and Mazda, and Dave Graves for the great service! I will be posting this review on both the Mazda and Subaru site. More

Great service!! I was driving my subaru and had an emergency (i know, everyone and everything is always an emergency lol) and rich and the entire north end service I was driving my subaru and had an emergency (i know, everyone and everything is always an emergency lol) and rich and the entire north end service crew were great! ! The tech Jeremy was also awesome, I would recommend them to anybody. I wish I lived closer and wasn't just driving through, I would be a north end customer for life!!! More

Great Service Department Thank you so much North End Subaru Service for making things easy for me! Rich Brooks was great! he was very knowledgeable. It made me very comfort Thank you so much North End Subaru Service for making things easy for me! Rich Brooks was great! he was very knowledgeable. It made me very comfortable in getting the repairs done! More

Happy customer I calleed north end subaru the day iwas going on vacation and josh got me in that day i know i wated to the last minute and i expected them to not get I calleed north end subaru the day iwas going on vacation and josh got me in that day i know i wated to the last minute and i expected them to not get me in i am so thankfull More