North End Motors

GOOD POINTS: From the time I walked in Phil was very friendly I knew what I wanted and he was extremly helpful in showing me the 06 Cherokee. The Finance Manager was extremly pleasant and friendly made friendly I knew what I wanted and he was extremly helpful in showing me the 06 Cherokee. The Finance Manager was extremly pleasant and friendly made me feel very comfortable and I really appreciate him getting me into my 06 Cherokee. Forgot his name BAD POINTS: I was a little disapointed on the delivery of the truck as I spoke to the dealership from earlier that morning and they had all day to get the truck ready for me but when I got there after work around 4:15ish I had to wait more than an hr before the truck was detailed and ready to be delivered I felt it was Rushed and that to me was poor customer service, however I do understand that is a busy dealership but thats no excuse for poor delevery just think it could of been handled alot better. It Killed my joy. Overall I would definately recommend this dealership to friends and family in the future. More

The servce was great and frendly. The rates and the prices are very competitive. When there was an issue they were very quick to resolve. prices are very competitive. When there was an issue they were very quick to resolve. More

Mike was very helpful through the entire process. I would reccomend him to anyone who is looking for a new or used car. He is consistantly available when he is needed. reccomend him to anyone who is looking for a new or used car. He is consistantly available when he is needed. More

Customer service from all of the departments of North End Motors were very friendly and kind to me. Being a first time buyer, Phil helped me through every process patiently. I feel that I left with a great e Motors were very friendly and kind to me. Being a first time buyer, Phil helped me through every process patiently. I feel that I left with a great experience and a lovely first car! More

We had a unique situation and Phil was responsive and understanding. He made my whole family comfortable in the short time that we were there. I have never seen so many quality used cars at a dealership understanding. He made my whole family comfortable in the short time that we were there. I have never seen so many quality used cars at a dealership before. Northend takes extreme pride in there selection of vehicles. You are definitely making a HUGE ...mistake if you dont shop here first. I will be honest I hate dealing with car salesman and or buying a new car. This was a great experience Thank you! Papa Joe More

I've been searching for a vehicle and wasn't successful finding the right dealership or vehicle until I found North End Motors. I first received an advertised book in the mail and decided to give them a lo finding the right dealership or vehicle until I found North End Motors. I first received an advertised book in the mail and decided to give them a look. I was very pleased with the exceptional service I received and the friendliness of the salesperson right from the moment I walked into the dealership. The salesperson & finance manager were very helpful throughout the transaction. I would recommend this dealership to my friends & family. Sincerely, Dorothy Rand More

My wife and I had a very good experience with this dealer. We had a specific model in mind, and Cy had it ready to go when we got there. He was extremely helpful throughout the day, and ultimately mad dealer. We had a specific model in mind, and Cy had it ready to go when we got there. He was extremely helpful throughout the day, and ultimately made a very fair deal on the price. A few days after we bought the car, we got a message on the dash that it needed service. I called Cy, and he returned my call within an hour. Turns out the car service reminder hadn't been reset, so it didn't need service after all. Nothing but good things to say. UPDATE- see my other review. Car broke down after three weeks, needed new transmission. Cy completely useless when I called. Nightmare. More

Steve was very helpful and followed up with several after sales calls to make sure we are happy with the truck. The vehicle had a "check engine" light problem and was fixed right away. Highly recommend! sales calls to make sure we are happy with the truck. The vehicle had a "check engine" light problem and was fixed right away. Highly recommend! More

I purchased a 2008 Cadillac SRX in which I am still pleased! Steve Lebow was my Sales Agent and he was quite pleasant and tolerated my consumer demands with professionalism. :) A week after owning the pleased! Steve Lebow was my Sales Agent and he was quite pleasant and tolerated my consumer demands with professionalism. :) A week after owning the vehicle, a maintenance light came on indicating that I need to service braking system to include traction system. I took my car in and Ron Price was extrememly helpful in listening to my concern, arranging for my vehicle to be looked at (at almost closing time), and ordering the brake switch, which should be there today! So far, I don't have any complaints and if I have a Family member or Friend interested in purchasing a preowned vehicle, I would definitely recommend they visit North End Motors....... Thx Guys!!! More

I was very pleased with the way that I was greeted and treated at the dealership. Phil was very professional and patient. My situation was very challenging. Phil sat down with me and expalined the proc treated at the dealership. Phil was very professional and patient. My situation was very challenging. Phil sat down with me and expalined the process very clearly (no games were played at all). Working with Jeff on the final paperwork was painless. I enjoyed my experience and would recommend the dealership to anyone looking for a used vehicle. More