North End Motors

Great experience! After looking at various online sites for a mid-size sedan that would fit two car seats, my wife and I decided to make the trip to North End Motors ba After looking at various online sites for a mid-size sedan that would fit two car seats, my wife and I decided to make the trip to North End Motors based on customer reviews and pricing. They did not disappoint! Despite the fact that the car we came to look at had been sold the day before our appointment, the staff, particularly Ryan Ploof, was attentive to our needs and found several cars to look at. After hearing our financial concerns, Ryan picked out the perfect car for us to look at and delivered on the price we were looking for. No pushy sales tactics, no false promises. Just direct, great sales work! A pleasure to do business with and I will definitely be recommending this dealership and Ryan to my friends and family with used car needs! More

Delightful! I can not say better things about my experience with North End Motors. Rob was is an exceptional car dealer and made the process as easy and painless I can not say better things about my experience with North End Motors. Rob was is an exceptional car dealer and made the process as easy and painless as possible! Found the car that I was looking for and couldn't be more impressed with the service. This is the first car I financed on my own and it feels AWESOME! More

Very good experience I went in on a Saturday afternoon to take a look at a truck they had on the lot that I had seen online and looked like a good deal. It's about 1hr 15 I went in on a Saturday afternoon to take a look at a truck they had on the lot that I had seen online and looked like a good deal. It's about 1hr 15min drive from where I live to the dealership but I was very interested so I made the trip anyway. I'm glad I did. Carlos Alonso was my salesperson and he was very friendly and even stayed late on Saturday past closing to finish up the deal along with his manager Philip Chancey. We went back and forth a couple of times to get my payment where I needed it to be but they made it happen! There were a couple of items I noticed with the truck during the test drive that needed looking at and they fixed them up before I took the truck and I couldn't be happier. As part of the deal, I was trading in a vehicle and I forgot a couple of things that I noticed after getting back home. I called up and Carlos went out and took them out and put them in the mail back to me so I didn't have to make the drive back down to pick the items up. Very good customer service, thanks for a great experience! More

Good experience with saleperson but This was the first time I have purchased a used car so I was not sure what to expect. I had an excellent experience working with Walter. He seemed f This was the first time I have purchased a used car so I was not sure what to expect. I had an excellent experience working with Walter. He seemed fairly new but he was very attentive and worked with me for several hours to get to a good deal - I love the car. He was patient and I would recommend working with him for sure. I also worked with the finance expert, Missy - she was kind, patient and found me a great deal with a lender. The next day I came back to pick up my car in the mid-afternoon. Because the statewide RMV system was down, I waited 5 1/2 hours to get my car. The other sales people would stop by in the waiting room to say hello but given the time I was there, it became a joke among them all ("when do we ask you for rent?"). When I finally got the car, which was suppose to be completely done, I was told to wait a little longer so they could get some gas in it...and that is what I got, a little gas. Given my patience and willingness to put up with waiting when someone could have gone to the RMV personally to sort things out, I would have AT LEAST expected a full tank of gas...it was filled exactly halfway. And given that all oil and fluids were done in their service center, I would have also expected someone to provide a $35 inspection sticker for my wait time. Also, in the light of day, a car that I paid extra for ResistAll had black marks on the interior and smudges on the door jams/near where your feet would come out of the car. I brought the car to an Infiniti dealership to get it inspected and completed the detailing. Those few things that could have been done to provide better customer service were lacking and not even a thought. I would recommend this dealership for someone not concerned with what I would consider good customer service (i.e., just picking out a car and going) BUT there is a generally pleasant team and I would recommend working with Walter & Missy. More

Amazing!!!! Ryan Ploof was awesome from beginning to end. So happy!!! Mohammad the owner was so nice also. Even with bad credit I got the car I wanted. They m Ryan Ploof was awesome from beginning to end. So happy!!! Mohammad the owner was so nice also. Even with bad credit I got the car I wanted. They made it work! More

food job canton I had a good time buying a car at north end motors in canton. Great costumer service.Those guys are awesome. Even after the deal, they have a hold on I had a good time buying a car at north end motors in canton. Great costumer service.Those guys are awesome. Even after the deal, they have a hold on me to make sure things going well with my new purchase. Good Job guys. More

Great experience, great sales and finance people I went there to buy a car on one of the busiest day to buy a car. The process was seamless from setting appt on the phone to matching me with a sales I went there to buy a car on one of the busiest day to buy a car. The process was seamless from setting appt on the phone to matching me with a sales person. The manager took time to make small talk with me while I was waiting which helped pass the time. My sales rep was Terrell W. He answered all my questions, understood what I wanted and helped me with the process. The finance dept and Manager Sadia was great too. After shopping around I do believe they got me the best term and rate for my financial situation than I would have gotten anywhere else. They may have just changed my perceptions of car salesmen. The sales people don't try to be overly friendly and fake. No mind games, no pressure tactics. No overselling. Friendly and professional atmosphere! Great spot to buy a car. In 15years of car shopping, this might have been the best experience so far. They have some nice cars with low miles in great condition so expect to pay top dollars. My only grip is that I would have like to get more for my trade in. oh well. More

Purchase of my new RAV4 Ryan Ploof was a great salesman. He didn't try to sell me anything outside of my budget but still was able to find a vehicle that fit my needs. Everyt Ryan Ploof was a great salesman. He didn't try to sell me anything outside of my budget but still was able to find a vehicle that fit my needs. Everything went smooth and I would highly recommend him to any of my family and friends. More

Great Service, Quick and Easy Walked in knowing what I wanted, took the car for a test drive, got lost, loved the car, signed the papers, and done. Great Dealership! Walked in knowing what I wanted, took the car for a test drive, got lost, loved the car, signed the papers, and done. Great Dealership! More

very satisfied I'm very happy how everything worked out. Rob was great helping me out find a good vehicle in my price range. I've bought cars from there before and w I'm very happy how everything worked out. Rob was great helping me out find a good vehicle in my price range. I've bought cars from there before and would tell anyone to go there....... nikki buccini More