North End Motors

The best car buying experience! I came in to look at a car knowing nothing about the car buying business. The staff at North End Motors was so helpful and took the time to really exp I came in to look at a car knowing nothing about the car buying business. The staff at North End Motors was so helpful and took the time to really explain everything to me. My sales associate was Randy Torres. He couldn't have been more helpful during this process. He truly went above and beyond for me. Great overall experience. Highly recommend the dealership and Randy! More

Great Service Buying a Vehicle Kim Bailey at Northend Motors was extremely helpful from the start to finish of my husband and I purchasing a vehicle. She went above and beyond to ge Kim Bailey at Northend Motors was extremely helpful from the start to finish of my husband and I purchasing a vehicle. She went above and beyond to get us in the car that we wanted. She was very honest and answered any questions we had. More

overall satisfied except Very happy with my new(well new to me!) Infinity G37X. My salesman Corey Grey was personable, knowledgeable, courteous, and gracious. He kept the li Very happy with my new(well new to me!) Infinity G37X. My salesman Corey Grey was personable, knowledgeable, courteous, and gracious. He kept the lines of communication open at all times. HOWEVER...this dealership has a $500 document fee which I was not aware of until I was signing off on my deal. Not cool. Half of the states in USA have caps on doc fees and half do not. Massachusetts does not have a cap. Had I known I would have looked in N.H. or R.I. I really debated going elsewhere... So if you are going to North End buyer beware. Otherwise and other than that it was a positive experience. More

Deposit info: Be forewarned! I recently looked at a vehicle that I was seriously considering purchasing from North End Motors. The sales team encouraged me to put $500.00 down a I recently looked at a vehicle that I was seriously considering purchasing from North End Motors. The sales team encouraged me to put $500.00 down as a "hold" on the vehicle until I had a chance for my mechanic to look it over, etc. I gave my credit card information and the dealership immediately put through the charge the $500.00. The next day I made the decision not to purchase the vehicle and asked for my account to be credited the $500.00. Well...apparently it takes several days for the credit to go through. An upfront disclosure of this would have been appreciated....especially since I used my debit card and $500.00 is a lot for a family living check to check. Indeed...in retrospect, I would not have put the hold on the vehicle had I known of this practice. By the way...I have provided my credit card info. to other dealers as a hold on vehicles and they have merely hung onto the info....not put it through immediately as this dealership does. More

Great service! Great service from everyone. Purchased a new car and everyone who helped me along the way was extremely helpful and friendly. They made the buying pro Great service from everyone. Purchased a new car and everyone who helped me along the way was extremely helpful and friendly. They made the buying process so easy and painless. More

Quick and easy This was my first vehicle purchase in years and tommy and the staff made it a positive experience. Helpful friendly and knowledgable. Would buy ano This was my first vehicle purchase in years and tommy and the staff made it a positive experience. Helpful friendly and knowledgable. Would buy another vehicle from them in the future. More

Car buying a Joy Randy and staff were very helpful in helping me find the right car for me. Left with the car same day vehicle selection was great Randy and staff were very helpful in helping me find the right car for me. Left with the car same day vehicle selection was great More

Great service Kim Bailey and everyone I worked with at North End was great! It was a painless process. I was in a great vehicle after two visits. Kim Bailey and everyone I worked with at North End was great! It was a painless process. I was in a great vehicle after two visits. More

I would recommend the sales Rep. Emanuel Pina I purchased my car from here on 12/23/15 and I would like to say this is the best dealership I've gone to. The sales Men don't hassle you while you ar I purchased my car from here on 12/23/15 and I would like to say this is the best dealership I've gone to. The sales Men don't hassle you while you are looking and they are not pushy. I worked with a great sales rep Manny Pina and if you want to purchase a vehicle he is definetly the one you should buy from. Very friendly,out going and trust worthy. Thank you Manny I love my car. More

Superb service, friendly team - highly recommend Heradio We purchased our car in January 2015 and have returned for regular service and maintenance at North End Motors. We have worked closely with Heradio an We purchased our car in January 2015 and have returned for regular service and maintenance at North End Motors. We have worked closely with Heradio and we cannot say enough great things about him and his team. He does a great job explaining what is needed, the potential solutions and always follows up with any changes to the plan. We are happy that our car is in good hands! More