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North End Motors
Canton, MA
3,533 Reviews
North End Motors is an independent automotive dealership that specializes in pre-owned vehicles. We are a member of the Better Business Bureau and have been in business for 34 years proudly serving the automotive needs of the South Shore communities and beyond. We built our business one customer at a time and take pride in the service we provide and the vehicles we sell. Our main goal is to keep our customers happy. Our experienced sales staff is committed to customer satisfaction. And not only can we match you with the car of your dreams, we can service it as well. Our flagship Canton store features a full-service Automotive Service Department staffed by certified mechanics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,533 reviews
January 26, 2017
First time buying experience with this dealer Overall, I was satisfied with the first time buying experience with the dealership. After a few emails with an internet sales manager on the vehicle I Overall, I was satisfied with the first time buying experience with the dealership. After a few emails with an internet sales manager on the vehicle I was interested in, I was informed by the internet sales manager that the vehicle was at the Canton location. When I came in to see the vehicle in Canton, I was informed that the car was not there that the vehicle was at the dealer's Brockton location. A dealership representative, (not sure on his name) was very apologetic on the mixup and provided directions to the Brockton location stating it was just 8 miles away. I arrived at the Brockton location and asked the salesman, John F, to see the vehicle I was interested in. He was very professional, He presented the vehicle to me providing a good description of the vehicle's options and pointed out some flaws with the previously owned vehicle, noting the flaws would be corrected before the vehicle is delivered to the customer. After test driving the vehicle and a little price haggling, we agreed to a price with the understanding all flaws would be corrected prior to delivery. On delivery day, the vehicle was prepared and the sale was finalized. John advised me the sale is not complete until I was completely satisfied. About 3 days after delivery, 3 issues were noticed and immediately contacted John who scheduled a service appointment. The vehicle was checked by the service department and they confirmed the issues needed immediate attention, Rob, the service manager, was courteous and always kept me informed of the repair progress. Parts had to be ordered, which meant an unwanted stay in the wait room, but in the end the service team repaired the vehicle and the customer is satisfied. I rated the dealership a 4 of 5 stars for having to bring the vehicle back for repairs after less than a week of driving the vehicle for items that should have been corrected before delivery. More
by Car54
January 26, 2017
Jeep Grand Cherokee limited ryan was very professional and helpful. Had a great personality and was very knowledgeable. The buying process was easy and efficient and Ryan advised ryan was very professional and helpful. Had a great personality and was very knowledgeable. The buying process was easy and efficient and Ryan advised me on everything every step of the way. I would highly recommend seeing Ryan if you are interested in a quality used car. More
by Pgolden14
Employees Worked With
Ryan Benjaminson
January 25, 2017
Great experience I had a very good experience at NorthEnd Motors thanks to their sales representative John Fernandes. John is very professional, courteous and friendly I had a very good experience at NorthEnd Motors thanks to their sales representative John Fernandes. John is very professional, courteous and friendly. I will definitely recommend this dealer to friend s and family. More
by Cfranee35
Employees Worked With
January 20, 2017
Excellent first time buying experience As a first time buyer, I was extremely nervous to even walk into a dealership. Ryan was so easy to talk to and eased those nerves within a few minutes As a first time buyer, I was extremely nervous to even walk into a dealership. Ryan was so easy to talk to and eased those nerves within a few minutes of us meeting. He was extremely personable and relatable to me. He made sure I had a great experience there. Him and a few others there offered me water and coffee several times throughout my time there. Even after I left, Ryan worked to help me find an affordable insurance premium, which ended up being $100 dollars less than what my current car insurance was able to offer me. To top everything off, North End Motors currently has a promotion where you pay a one time fee of $100 for unlimited oil changes at their garage for the lifespan of your vehicle. Doesn't get better than this place. More
by MalLopes
Employees Worked With
Ryan Benjaminson
January 15, 2017
Excellent 2nd time for us Wahab Mian was polite and professional. He made everything as simple as possible for us. The price of our car was the best we could find anywhere and Wahab Mian was polite and professional. He made everything as simple as possible for us. The price of our car was the best we could find anywhere and we're happy with everything. We had an equally outstanding experience at North End Motors when we bought our other car in 2010, so we had no hesitation coming back to North End Motors again this time. Next time we buy a car we'll probably be back here again More
by Susan
Employees Worked With
Wahab Mian
January 14, 2017
Second good experience Second time to purchase here, first time bought work van & then car. Worked with Bernie on both purchases, he was very good to work with. Knowledgeab Second time to purchase here, first time bought work van & then car. Worked with Bernie on both purchases, he was very good to work with. Knowledgeable & very helpful on both purchases. More
by Con
Employees Worked With
Bernie Grodzinsky
October 18, 2016
Change of heart Although my original review was less than flattering and there were many reasons to complain, I have since decided to edit my response. Francisco has Although my original review was less than flattering and there were many reasons to complain, I have since decided to edit my response. Francisco has gone out of his way to follow up and be sure to rectify the ongoing issues to ensure satisfaction and I'm greatly appreciative of his efforts. More
by CLP48
Employees Worked With
Ted Karakotsas, Zouhair Daoui
September 17, 2016
Awesome dealer, Great pricing, Great staff Bought a 2014 Ram 1500 that only had 10k miles on it, Truck is like brand new. Had a car that we where upside down in, and they gave us a great tr Bought a 2014 Ram 1500 that only had 10k miles on it, Truck is like brand new. Had a car that we where upside down in, and they gave us a great trade in offer and they made the deal happen. Hands down! Best dealer around! More
by Stanley
Employees Worked With
Agee Farid
September 08, 2016
My experience sucked I'm sure this is an ok dealership, but my experience was terrible. They sat me down and had me wait for 45 minutes to see a car I supposedly had an ap I'm sure this is an ok dealership, but my experience was terrible. They sat me down and had me wait for 45 minutes to see a car I supposedly had an appointment to see. The car was quite nice, and the price was decent. They sat me down and gave me a laughable offer for my trade-in. I've been searching for a new vehicle for over three months, and this was THE lowest offer I've ever received of nearly 20 dealerships, and on top of that it was significantly lower. When I told the salesperson such, this guy named Mario comes over. Mario comes off as as being pretentious and as if you're wasting his time. He then proceeded to waste my time by repeating the phrases I've heard at so many other dealers. "We're a no haggle dealer", etc... They also continually tried to talk about financing while I must have stated over ten times, explicitly, that I was not financing. My guess is this is the next area where they intend to get their money from. I made the hour drive to this dealer because they had what appeared to be a good car for a good price, I just didn't calculate that their intent was to rip me off for my trade-in. I'm sure you're experience could be completely different. More
by ts
Employees Worked With
Mario
September 07, 2016
Great, honest service! Found a car I like on Craigslist posted from here. After trouble clearing a service engine light in my 2003 trailblazer with 232,000mi on it, I decide Found a car I like on Craigslist posted from here. After trouble clearing a service engine light in my 2003 trailblazer with 232,000mi on it, I decided to check out the Durango I was interested in. Walked around the lot looking for the car, wasn't approached by anyone (which was actually nice, in my opinion) decided to go in. Ryan greeted us at the door. I told him I was interested in the Durango and we sat down at his desk to discuss more. Right off the bat, Ryan came off as a very personable and honest. Although the car I went to see was out of my price range, he let me test drive it anyway. He also took the keys to the next model down. Although it wasn't what I wanted, it was just what I was looking for plus more. Ryan made the whole process very easy and understandable (first time financing and first time dealer buying). I got much more money than what my trade in was worth! Ryan was so great I ended up walking out extremely happy with my time and the money spent. I would highly recommend seeing Ryan Benjaminson if you go in here. Sadia was my financial advisor I worked with, also a very personable woman. She made sure I understood everything from top to bottom. We probably spent an extra 45 minutes talking about personal life which made me feel so comfortable! Thanks again Ryan and Sadia for making me happy with the car I bought and making everything so easy for me! I will say the only reason I took a star away was because when I picked up my car, it only had 1/4 of a tank of gas in it. Other than that, outstanding service from both of you! I'll be back for the Durango when it's time for my trade in! -Angela More
by Pange
Employees Worked With
Sadia Mahmood, Ryan Benjaminson
