North County Kia

Difficult situation handled well I had an 11:00 appointment for scheduled service but at 12:15 I was advised that there was a back up and my car had not made the cut. It would still I had an 11:00 appointment for scheduled service but at 12:15 I was advised that there was a back up and my car had not made the cut. It would still be more than another hour before my car could be ready. The service rep offered to arrange a ride for me if I wanted to be taken somewhere. I declined because I lived over 45 minutes away. I had driven this distance because I had previously received better service in Escondido than I had at the dealer closer to my home. So I took a deep breath and took my dog for a walk. Yes, I had my dog with me. Obviously I had not anticipated a long visit. I did feel that the service rep was honestly concerned with the situation. I did keep my cool as I felt loosing it really served no purpose. At the end I was pleased that I was offered credit on my account for future service along with a sincere apology. I will make the drive again when service is due. More

Good service without any pressure to purchase Everything when pretty good. They didn't have the exact vehicle I wanted but they were able to find one and had it deliver the next day. I upgraded my Everything when pretty good. They didn't have the exact vehicle I wanted but they were able to find one and had it deliver the next day. I upgraded my Sorento but unfortunately didn't get much for my trade, which bump my payments more than I wanted. More

Fix wiper Great service, always kept me posted on when my car was ready. Offers drinks and snack While you wait. Lots of smiles! Rich Dowdy helped us when my Great service, always kept me posted on when my car was ready. Offers drinks and snack While you wait. Lots of smiles! Rich Dowdy helped us when my son accidentally broke the backnwiper. They repaired it for me at no additional cost! More

Great Service Sherri Soto from start to finish was courteous, helpful, attentive, infomative and made my wife and I feel welcomed. She sold us on our new truck wit Sherri Soto from start to finish was courteous, helpful, attentive, infomative and made my wife and I feel welcomed. She sold us on our new truck without pressure. She kept us informed of the selction, purchase and product delivery throughout the whole interaction. More

Great Dealership Great Vehicle I live 35 miles away from this dealership. Did everything over the phone and had no surprises when I went to purchase the vehicle. Everybody is frie I live 35 miles away from this dealership. Did everything over the phone and had no surprises when I went to purchase the vehicle. Everybody is friendly and willing to work with you to get you the best deal. This is my second and will continue to buy from them in the future. More

They took my bad credit I had a bankruptcy and Camille git new into a new vehicle . She was patient and made me Feel like a customer with good credit. I had a bankruptcy and Camille git new into a new vehicle . She was patient and made me Feel like a customer with good credit. More

good visit Rich and Chris were very helpful. The price was right, approved the internet price .Got my Credit Union to finance the car to maximize the 1500.00 reb Rich and Chris were very helpful. The price was right, approved the internet price .Got my Credit Union to finance the car to maximize the 1500.00 rebate More

Excellent service and turnaround time For the last several years I have purchased 4 Kias to date and have had them serviced by this dealer. They have totally taken care of me and I am 110 For the last several years I have purchased 4 Kias to date and have had them serviced by this dealer. They have totally taken care of me and I am 110 percent satisfied! More

The Kia's new key When I purchased my new Soul,Kia that is, one of the keys was lost. NCK replaced the missing key with smiles from all involved and made a new owner ve When I purchased my new Soul,Kia that is, one of the keys was lost. NCK replaced the missing key with smiles from all involved and made a new owner very happy. Thank you from Jim S. More

I love North County Kia! Not only am i in love with my new Optima, the staff at North County Kia are always friendly and helpful. Thank you so much! Not only am i in love with my new Optima, the staff at North County Kia are always friendly and helpful. Thank you so much! More