Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North County GMC
Escondido, CA
68 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
68 Reviews of North County GMC
April 04, 2025
Kelly Chiariello my service representative made the schedule repair seamless and effective. Scheduled maintenance and repairs were performed with expertise by the skilled technician. So very grateful schedule repair seamless and effective. Scheduled maintenance and repairs were performed with expertise by the skilled technician. So very grateful to have a great maintenance team supporting me and my vehicle! More
by PBurgess
Employees Worked With
Kelly Chiariello
January 12, 2025
My overall experience at this dealership was one of the most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being most under whelming I've ever experienced at North County GMC Cadillac. I've purchased vehicles there before and this time I did not feel I was being accommodated or experiencing good customer service while there. My first sales person was condescending and talked me out of being a motivated Buyer and purchasing a vehicle while while at the dealership . After speaking to sales manager a couple of days later via phone, I went through with my purchase. When I went to pick up my vehicle that I purchased online, I didn't recieve salutations, friendly smiles or acknowledgment from the staff aside from the direct person (Karla Leyva) who was delivering my vehicle to me. She was attentative, friendly and not working in hast to get me out the door. Karla is a great asset to the dealership and should be recongnized by her dealership for her positive contribution to the company. More
by Josemarquez
Employees Worked With
Brian Grant, Karla Leyva
December 23, 2024
Bill, Ray, and their team did an amazing job providing us with no pressure options. Together they worked seamlessly to ensure we got what we wanted. I was impressed by their professionalism and knowledge. with no pressure options. Together they worked seamlessly to ensure we got what we wanted. I was impressed by their professionalism and knowledge. More
by AEB
Employees Worked With
William Bright
October 27, 2024
I had an appointment for a simple oil change and general maintenance check up ,recalls ,updates etc… I arrived at 2 and 4 hours later nobody had a clue where my truck was or paperwork.service advisors didn’ maintenance check up ,recalls ,updates etc… I arrived at 2 and 4 hours later nobody had a clue where my truck was or paperwork.service advisors didn’t seem to care or were being very friendly.don’t care attitude.not very usual for this dealership.didn’t offered me any suggestions for my next service,I had to ask for my rewards gmc app to be add it .basically I was doing their job ,I had to ask for everything even at closing time . More
by FE Henao R
Employees Worked With
The 3 service advisors .2 males one female
September 08, 2024
Relaxed and no pressure during the whole shopping/buying experience. Bill Bright was able to answer my questions and even allowed for me to make sure the truck I purchased was able to fit in my garage befor experience. Bill Bright was able to answer my questions and even allowed for me to make sure the truck I purchased was able to fit in my garage before signing the contract. More
by Mike.Schacht
Employees Worked With
William Bright
April 09, 2024
Best dealer I’ve been to Yazmin was my sales women she was knowledgeable about the vehicle I purchased I was in and out with no hassle the manager and finance person were also great was knowledgeable about the vehicle I purchased I was in and out with no hassle the manager and finance person were also great More
by ildefonsoflores2
Employees Worked With
Yazmin Leyva
January 26, 2024
I was contacted by North County GMC and I explained to the that I am not quite ready to make the drive to purchase a car yet. They have been keeping in touch with me. I will be contacting them when I am the that I am not quite ready to make the drive to purchase a car yet. They have been keeping in touch with me. I will be contacting them when I am ready to begin seriously looking for a car. More
by nuf
Employees Worked With
Anthony Aguon
