North Country Subaru

When a problem occurs(rarely), they do not give up in finding the solution. Thank you Shane W. for your expertise in solving the sensor problem!! You FIXED it!!! I highly recommend Shane if you have a finding the solution. Thank you Shane W. for your expertise in solving the sensor problem!! You FIXED it!!! I highly recommend Shane if you have any type of problem!! He was easy to talk to and explained exactly what the problem was and how it was solved!! More

One call is all it took to get immediate honest answers and a fair price on a extended service contract. Easy efficient transaction. Outstanding. Thanks Ashley and a fair price on a extended service contract. Easy efficient transaction. Outstanding. Thanks Ashley More

Worked with Service Advisor Shane W. yesterday. Shane has strong technical knowledge and is very personable to deal with. No pressure to purchase any unneeded services, a rare quality in today's car ser has strong technical knowledge and is very personable to deal with. No pressure to purchase any unneeded services, a rare quality in today's car service industry. I would highly recommend North Country Subaru, especially Service Advisor Shane W., to anyone who is looking for trusted advice and service at very reasonable rates on the upkeep of their Subaru. BZ Ballston Spa, NY More

NO PRESSURE SALES!NO shaming because you have a budget, NO PRESSURE SALES! NO shaming because you have a budget, NO trying to talk you into more than you can afford. NO financing games to try to get you to NO PRESSURE SALES! NO shaming because you have a budget, NO trying to talk you into more than you can afford. NO financing games to try to get you to buy above your budget. NO " if you buy today" pressure tactics used by other dealers. Go to North Country Subaru and feel like a valued customer no matter what your bidget is. More

Mary C's Ascent The entire car buying experience was fabulous and so very different than any others that I have experienced. Everyone was very relaxed and friendly w The entire car buying experience was fabulous and so very different than any others that I have experienced. Everyone was very relaxed and friendly with a team approach. My salesman Frank was top notch as was Ashley in Finance. This was my first Subaru purchase from them, but it won't be my last. More

Great place to buy a car Dealership has a relaxed environment. Staff was friendly. Salesman was up-front/honest, pleasant to deal with (thanks Frank) Good deal on the vehic Dealership has a relaxed environment. Staff was friendly. Salesman was up-front/honest, pleasant to deal with (thanks Frank) Good deal on the vehicle. Love the car. More

Forester purchase Frank took lots of time with me explaining various vehicle and financing options and got me into the perfect fit for my circumstances. No pressure an Frank took lots of time with me explaining various vehicle and financing options and got me into the perfect fit for my circumstances. No pressure and extremely accommodating. More

North Country Subaru is excellent to work with We leased a 2019 Subaru Ascent. Our sales person Elizabeth was very knowledgeable and spent a lot of time with the deal and helping us learn our new We leased a 2019 Subaru Ascent. Our sales person Elizabeth was very knowledgeable and spent a lot of time with the deal and helping us learn our new car. I would definitely do business with them again. A great dealership, More

North Country Has Been Excellent We have been using their service department for four years, since we moved to this area. Normal service appointments and state inspections. Very ni We have been using their service department for four years, since we moved to this area. Normal service appointments and state inspections. Very nice family-run (not mega-corporate) dealership, with two sons of the founder always on the premises. Service advisors and manager are helpful and friendly, not with the "profit center" feeling like at corporate dealerships. All work has been done properly, with no surprises or unneeded recommendations. When I asked about getting a new battery in our Outback before our first Adirondack winter, they tested it and said we would be fine. Other dealerships might have sold a battery and leveraged our concerns to sell other work. On my first visit to check out the shop, I saw an elderly couple getting into a 4 or 5 year-old Outback with Vermont plates, which had just been driven out of the service area. I asked for their opinion of the shop. Their car had a recurring problem that their Subaru dealer in Vermont had not been able to resolve, and for which they'd been given a very high estimate to finally replace expensive parts. Instead, they decided to bring their car to North Country. One visit, at a fraction of the Vermont estimate, resolved the problem. They said they would continue to make the long drive over from Vermont to have their car serviced at North Country.. I spoke with a mechanic on his break. He has worked at New Country, near Saratoga Springs, and said North Country was a better shop and treated their employees better, too. Most mechanics have been with North Country for many years. The other shop is part of a multi-dealership corporation, where North Country had the one family-owned and family-run dealership. More

Best place to buy your Subaru I ordered a 2017 WRX STI from North Country Subaru on June 6th with the expectation of getting my new car some time late in August. To my pleasant sur I ordered a 2017 WRX STI from North Country Subaru on June 6th with the expectation of getting my new car some time late in August. To my pleasant surprise it arrived on June 28th and I was driving it the next day. Wow, that was quick! All the Staff at North Country Subaru went out of their way to make the entire process easy. I am very happy and would highly recommend them to anyone looking for a Subaru. My new car is a Base STI with a Short Throw Shifter in Dark Gray Metallic and I couldn't be happier. By the way, I have been selling cars for many years and I have very high standards. Thanks North Country. More