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North Country Ford of Jasper

Jasper, AL

4.5
68 Reviews
The team at North Country Ford of Jasper would like to welcome you to our dealership in Jasper, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Jasper, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Jasper count on the high-quality vehicles and services found at North Country Ford of Jasper, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4100 Hwy 78 E

Jasper, AL

35501

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Showing 68 reviews

October 29, 2025

I was told the service would only take 1. 5 hours. After being there for 3 hours I went to the service department to inquire if it was almost ready and was then told it takes at least half a d More

by LGRIFFIN0525
Recommend Dealer
No
Employees Worked With
Donna Edmondson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Edmondson
October 18, 2025

We just had the absolute best car buying experience ever! !! If you are looking to buy a Ford I would highly recommend visiting North Country Ford and ask for Shiela. More

by Smyers1816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shiela myers
October 09, 2025

These guys are absolutely fantastic. In and out quickly and the technicians were super professional More

by andrew.fike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Stefanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila, Shanon
September 30, 2025

Ms. Shelia was so helpful and extremely kind!! She helped me get into my dream vehicle and completely 100% recommend going to see her for all your Ford needs!!! She was exceptional!!! More

by KEB84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Myers
September 29, 2025

Great customer service. Facility was very clean. I like it they made sure my lights were set the way I had them when I came so I didn’t have too. Didn’t take too long in and More

by Loretta_spo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel was great
September 23, 2025

Everyone we spoke with were ready and available to help and made the buying process very easy More

by skastberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelia Myers
September 13, 2025

I made an appointment and dropped my truck off and they done the work in a timely manner, everything worked out great, they were also very nice More

by Jrowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 09, 2025

They were absolutely awesome to deal with and I will definitely use them in the future More

by andrew.fike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada Stefanich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shiela, shannon
Sep 09, 2025 -

North Country Ford of Jasper responded

Hi Andrew, Thank you so much for taking the time to leave us a review! We’re thrilled to hear you had a great experience and truly appreciate your support. Your feedback means a lot to us, and we look forward to seeing you again soon! Best regards, North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

September 08, 2025

Brand new vehicle blew up on interstate and caught fire. Was at this dealer for 4 months before they fixed. Did not receive a loner till last week. 4 days after picking up engine light is on with a fuel sys More

by jennyluhrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Esch
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Mallette
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Edmondson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Price
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Stefanich
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Rouse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jefferson Boyett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Blansit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel
Sep 09, 2025 -

North Country Ford of Jasper responded

We are very sorry to hear about your experience. It appears that these issues took place prior to our ownership of this dealership. Grey Wolf Automotive Group took over in June, and we have not owned or operated the store for the last 4 months referenced. That said, we would love the opportunity to work with you directly. Our new team is committed to providing a much higher level of service, and we would be glad to assist in addressing your concerns and helping you move forward with confidence. Please reach out to us (ask for Michael or Greg) so we can personally work toward a resolution. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

Sep 09, 2025 -

jennyluhrs responded

No sir. The truck was not touched until the new ownership took place and North Country took care of the problems that resulted in the fire. The truck was left there on April 29th w the previous owners but they didnt touch due to the buyout. Then after the buyout in Aug North Country did all the repairs from the fire. But its not fixed. The engine light is on.

September 07, 2025

First my salesperson was new and not very knowledgeable, but she was nice. Shannon the finance guy was very good in working with me. Second I don’t think the vehicle I purchased was thoroughly inspected or More

by braybray5008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jada Stefanich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Sep 09, 2025 -

North Country Ford of Jasper responded

We sincerely apologize for the inconvenience this has caused. To make this right, we would be happy to pick up your vehicle and provide you with a loaner while our team reinspects it with a different technician. We will also have your vehicle completely re-detailed to your satisfaction and return it to you with a full tank of fuel. Our goal is to ensure you feel fully confident in your purchase and in our commitment to your satisfaction. Please reach out to us (Michael or Greg) directly so we can make these arrangements right away. North Country Ford of Jasper Your New Ford & Pre-owned Dealership Near Me

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