North Country Ford Lincoln - Service Center

Great service My car needed a repair on the air conditioner. The part needed was delayed by a week and I was kept informed throughout the week and allowed to use th My car needed a repair on the air conditioner. The part needed was delayed by a week and I was kept informed throughout the week and allowed to use the loaner for the extended period at no charge. More

Oil change Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than ant Took a chance on a Friday afternoon for an oil change. The service team got me in and performed the oil change and tire rotation in less time than anticipated. North Country has never disappointed me. Great service and staff! More

New tires I had a flat tire and North Country Ford Service department did a temporary patch. Jacob Carlson showed me what new tires would cost and made the pro I had a flat tire and North Country Ford Service department did a temporary patch. Jacob Carlson showed me what new tires would cost and made the process so easy and understandable. I will continue to bring my Ford Explorer to the dealership for service. Top notch More

Engine light resolved After an initial major repair at the beginning of July, my engine light kept coming on. Even though the multiple trips were inconvenient, I felt like After an initial major repair at the beginning of July, my engine light kept coming on. Even though the multiple trips were inconvenient, I felt like Brent and the service team made it less painful. Brent was great at asking if I needed a loaner, keeping me updated on where they were at with the repairs and explaining what they were doing. I feel like everyone was professional and truly cared about my vehicle. I will continue to bring my car to North Country Ford for service. Great staff! More

Class Act So I brought my truck in for a regular oil change and was asked if I wanted to do the tire rotation as well. I typically only do the rotation every o So I brought my truck in for a regular oil change and was asked if I wanted to do the tire rotation as well. I typically only do the rotation every other time but the service advisor said it was only $5 extra so I said sure. Forty five or so later my service advisor shows up with my bill for $0.00 and I stand there with a blank stare. Huh? I owe zero? Well, it turns out I've been carrying around this oil change tag (5th oil change is free) on my key chain for long enough that I don't even see it anymore. Well the service folks did and the tag was full so I was not charged for the oil change OR the tire rotation. Wow! I would have continued paying for oil changes without ever collecting my freebie because I didn't even think of the tag anymore, but NCF saw I was eligible and took care of it without me even having to ask. To top it all off I got an email notifying me that a $10 Quick Lane Rebate has been requested. So at the end of the day I had great service, friendly staff, no pain, no hassle, and was paid $10 for my "trouble". I'm impressed - Thank you, NCF! More

New Vehicle's First Service Appt I made an appointment via escheduling, I arrived at the appointed time, Kelly handled the service write-up, told me the service would be completed wit I made an appointment via escheduling, I arrived at the appointed time, Kelly handled the service write-up, told me the service would be completed within 1 hour, it was done in 55 minutes, and best of all, as with all new vehicles sold at North Country Ford, the first oil change and tire rotation are free! It simply does not get better than North Country Ford! More

Friendly service with understanding and a smile I have spent the last 10 years having our F-250 and Fusion serviced at NCF and have always been greeted with a smile and a good ear that was listening I have spent the last 10 years having our F-250 and Fusion serviced at NCF and have always been greeted with a smile and a good ear that was listening to what my needs/concern's were. All my vehicle needs were taken care of in a timely fashion and I have never been over-sold on any service or part that didn't need repair or replacement. To me this speaks volumes. I feel strongly if you choose NCF you will not regret it. I tip my hat to you NCF. Keep up the honest and good work. More

oil change/service apt I was greeted with a smile by Kelly and she addressed me by name. I did not have an apt, but was able to get my vehicle in right away and service was I was greeted with a smile by Kelly and she addressed me by name. I did not have an apt, but was able to get my vehicle in right away and service was done quickly. Very knowledgeable staff. I never feel pressured if they recommend something (like new air filter). Kelly was very helpful in setting up an apt to have service work done next week. More

The works Had oil change and tires rotated, very courteous and professional staff, been there before will go again, very easy to deal with for my 350. Had oil change and tires rotated, very courteous and professional staff, been there before will go again, very easy to deal with for my 350. More

Fixed Radio The AM band on my radio didn't work. Diagnosis was parts were needed. Took a while to get parts, not the dealership's fault, but work was done today. The AM band on my radio didn't work. Diagnosis was parts were needed. Took a while to get parts, not the dealership's fault, but work was done today. Work was efficient, problem was solved, and people were friendly. Work was covered by warranty, so price was great. More