North Country Ford Lincoln - Service Center

Very courteous and kept me in the loop along the way. Professional, kind and service oriented. I would recommend North Country Ford to my friends and family. Professional, kind and service oriented. I would recommend North Country Ford to my friends and family. More

I have continued to have a problem with my engine light staying on since two weeks after the first time I brought it in for that problem. Brent ran the scope and it indicated the same issue with the caple staying on since two weeks after the first time I brought it in for that problem. Brent ran the scope and it indicated the same issue with the capless fuel system. He explained how I could clean the area using the supplied filler tube which I did find in my trunk. No one told me about this solution before, so I am grateful to Brent for that instruction. I am anxious to take good care of my car and appreciate knowing what to do to clear the engine light when it and if it occurs again. Thank you, Brent! More

I have confidence in the service and it is pleasant to deal with the employees. I have had good experiences at the dealership and will continue to use it when I need service. deal with the employees. I have had good experiences at the dealership and will continue to use it when I need service. More

Kelly Casper is very friendly and helpful on matters concerning my vehicle and its service needs. She is my preferred consultant on service for my Ford F-150. concerning my vehicle and its service needs. She is my preferred consultant on service for my Ford F-150. More

Kellie Casper was awesome do deal with!!!! Very pleasant,knowledgeable,and fun to deal with. I will request her every time I come in for quick lane service. pleasant,knowledgeable,and fun to deal with. I will request her every time I come in for quick lane service. More

Not only did I have a great experience with the purchase of my car, but the service there is exceptional as well. Nothing but great service throughout the entire process!!! of my car, but the service there is exceptional as well. Nothing but great service throughout the entire process!!! More

part was installed that was over a month late. Received a call early this after noon part was installed in less than a hour thanks DAVE. call early this after noon part was installed in less than a hour thanks DAVE. More

Dave was very helpful and knowledable on what needed to be done. He called me a couple of times with an update, etc. I appreciate this as I hate being left in the dark. Some parts were needed to be orde be done. He called me a couple of times with an update, etc. I appreciate this as I hate being left in the dark. Some parts were needed to be ordered and he stated that to check with him near the end of the month if I haven't gotten a call. He puts himself in the customer's shoes so to speak. I will be coming back as needed and will look to this dealership or other Luther dealership in the future. My last 3 vehicles are from Luther. Thank you, Henry Ottinger More

I went in for an oil change and tire rotation. Was greeted by a smiling Kelly who was great to work with. I waited for them to finish and they told me it would take about an hour, 45 minutes later th greeted by a smiling Kelly who was great to work with. I waited for them to finish and they told me it would take about an hour, 45 minutes later they had my truck ready to go. While I was waiting I talked with Melinda in new car sales and she spent time with me discussing the vehicles even though she knew that I was not going to buy at that time. I recommend this dealership, everyone I have worked with there has been great. More

Seven hundred dollars for new spark plugs? Really? The Seven hundred dollars for new spark plugs? Really? The cost of each plug is nine dollars,times eight! Over six hundred dollars to install and then yo Seven hundred dollars for new spark plugs? Really? The cost of each plug is nine dollars,times eight! Over six hundred dollars to install and then you charge me for the ones your mechanic broke? Wow! Maybe its time to buy a Chevrolet! More