North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,260 Reviews of North Country Ford Lincoln - Service Center
Dave is very customer focused and listens to his customers. The turn around time on the service to my vehicle was shorter than I anticipated. customers. The turn around time on the service to my vehicle was shorter than I anticipated. More
I have been to many service centers before, but I have never experienced the level of customer service that I did on my trip to north country ford service. They were very professional and seemed like they never experienced the level of customer service that I did on my trip to north country ford service. They were very professional and seemed like they really cared about my problem. They did everything in their power to get me back on the road ASAP. I would highly recommend this service center to everyone I know. More
Service experience was very good overall. Staff was very helpful and kept me informed of service progress. When parts were not redilly available, I was provided with a loaner auto at no charge. After servic helpful and kept me informed of service progress. When parts were not redilly available, I was provided with a loaner auto at no charge. After service I complained about the break pedal travel which was corrected right away. Tom May -Andover, MN More
North Country Ford is the place I will always go to first. Nice team of people working there, great customer service and respectful. Thank you! first. Nice team of people working there, great customer service and respectful. Thank you! More
We have used this dealership since we purchased our new Ford Flex from them a few years ago. They have continually provided a comfortable waiting area, hassle-free environment, employees that are consiste Ford Flex from them a few years ago. They have continually provided a comfortable waiting area, hassle-free environment, employees that are consistently gracious and a complimentary shuttle service as needed. More
Schedule service to repair issues with both side mirrors, passenger side damaged by run in with a garage door frame and driver side shattered by unknown cause. Was fully prepared for the worst scenario, hav passenger side damaged by run in with a garage door frame and driver side shattered by unknown cause. Was fully prepared for the worst scenario, having to pay for parts and labor to repair both mirrors. Was not charge for labor as Auto glass tech was onsite to repair a different vehicle that was running behind schedule. More
I had scheduled a service visit to check out my 4 wheel drive auto switch. Communication was great and the service was completed on time, they even washed my truck for me, great surprise, needed it bad. drive auto switch. Communication was great and the service was completed on time, they even washed my truck for me, great surprise, needed it bad. I also need to say that I couldn't get the deal I needed when I brought the truck but I will try again when I get ready to trade only because of the service department. Everyone has always treated me real well. Especially Dan Hunt who is no longer with you. Brent did an excellent job for me. More
The work was done in a reasonable amount of time, and warrranty work was handled well. Everyone was helpful and the explanation for the work done was easy to understand and logical. The price was also re warrranty work was handled well. Everyone was helpful and the explanation for the work done was easy to understand and logical. The price was also reasonable, and as far as I know, the work was well done. More
Friendly customer service met right at the door. They explained each step and were prompt with super fast service. Highly recommended to anyone who needs any type of service done on their truck or car. explained each step and were prompt with super fast service. Highly recommended to anyone who needs any type of service done on their truck or car. More
Excellent service from Dave and the staff. Dave kept me informed of the progress - what the technician found, what my options were, how long it would take, and the estimated cost. And then, followed throug informed of the progress - what the technician found, what my options were, how long it would take, and the estimated cost. And then, followed through on that estimate of time and cost. That's how I like to do business. Thanks! More