North Country Ford Lincoln - Service Center

Excellent customer service Jack kept well informed of the status of the repairs to my truck which help me plan my transportation needs while my truck is out of commission and th Jack kept well informed of the status of the repairs to my truck which help me plan my transportation needs while my truck is out of commission and the quality of work is top notch. More

2011 Ford explorer This is my 2nd time working with jack and both times have been very pleasant. He understands and listens. He takes the time to explain things, which i This is my 2nd time working with jack and both times have been very pleasant. He understands and listens. He takes the time to explain things, which i super appreciate More

No problems, quick service I recently had an appointment - I purchased new tires, and had the oil changed, and a car wash. I had no problems with any of the above. The employe I recently had an appointment - I purchased new tires, and had the oil changed, and a car wash. I had no problems with any of the above. The employees were friendly and efficient. More

Resolved our concerns Although it took a day longer then they predicted they did address and repair the issues. They also provided a rental because it took longer. Although it took a day longer then they predicted they did address and repair the issues. They also provided a rental because it took longer. More

Excellent service beginning to end Always excellent service from the dealership. From when I bought my car and after. I believe I worked with Jim in service and he kept me up to date ab Always excellent service from the dealership. From when I bought my car and after. I believe I worked with Jim in service and he kept me up to date about repairs needed and cost. Everyone I dealt with was very friendly. Even had a rental car for the entire time my car was being serviced. More

Lof service got an email from the dealership with acoupon that matched the service my vehical required. This them covered not only a lof but the tire rotation tha got an email from the dealership with acoupon that matched the service my vehical required. This them covered not only a lof but the tire rotation that was also due. More

Expensive oil change Went for an oil change, still can’t understand why or how the bill got to $700. Didn’t talk to a mechanic. Did my car really need the work done that Went for an oil change, still can’t understand why or how the bill got to $700. Didn’t talk to a mechanic. Did my car really need the work done that was claimed? After a 2 hour wait had to call again to find out why the driver still wasn’t there to Pitney up so I could get my car. Won’t be back. More

Focus Transmission sucks I bought my new 2013 Focus Ti from North Country Ford. Since then I’ve had at least 4 clutch replacements (shudder). Based on history, the car will ru I bought my new 2013 Focus Ti from North Country Ford. Since then I’ve had at least 4 clutch replacements (shudder). Based on history, the car will run smoothly for about a year, then start to shudder, again. Love the car and all of its Ti goodies. Transmission sucks!! More

Oil change tire rotation and 2nd check Had appointment and all work was done while I waited . Prompt service and washed vehicle very happy have bought last couple trucks here and they’ve al Had appointment and all work was done while I waited . Prompt service and washed vehicle very happy have bought last couple trucks here and they’ve always been great to deal with More

Misinformation on price and poor service money hungry I was quoted 450 to 500 hundred and was charged almost 700.00 without any advanced notice I almost only came in with what I was told and I was told tw I was quoted 450 to 500 hundred and was charged almost 700.00 without any advanced notice I almost only came in with what I was told and I was told two hours which I waited then was told next day with no rental so instead of being charged more I should have been given a discount greedy money hungry employees. I will trade my car in else where More