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North Country Ford Lincoln - Service Center

Coon Rapids, MN

3.5
1,259 Reviews

1,259 Reviews of North Country Ford Lincoln - Service Center

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August 22, 2024

during the purchase the first oil change is on us - sometimes those words get forgotten: Yesterday a $106.36 charge was reduced to 0, have a great day - got to like it. I waited, oil and service wa More

by ira304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Bellows
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Had a key fob break for my 2015 Explorer. We went in on a Saturday shortly before the parts dept. closed at noon. They sold me the key to the tune of $192.00. We were told no one was there w More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christopher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Odden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Had my brakes replaced, and now they don't work and make a lot of noise. Was scheduled for the service department, but after making me wait for almost 20 minutes he refused to look at it and sent me back t More

by lori.cyhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody
April 22, 2024

I would recommend for sales, two Maverick purchases went fine, now I have a "deep sleep" issue. Mfg rep has been emailing me, so I stopped by to chat, -service manager did not take time to speak to me, so More

by dave s
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown, waiting to talk to Ryan
January 18, 2024

Worst service. Brought truck in for recall. Scheduled 3 weeks out and was told it could take 2 days so I would have to leave me truck with them. After 2 days I c More

by Aaron
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Baker
October 16, 2023

terrible service department they will not answer the phone ever and overprice everything and are will put you on hold everytime for hours More

by mustangman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christopher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Odden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berczyk, Tom Glansman, Brent Johnson
September 20, 2023

Made an appointment for service three weeks in advance based on openings. Ten days later they still had not even looked at it. Then was told they ordered parts. Lost another week. On the day they said it More

by wkampa59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Hack, Tom Glansman
August 15, 2023

Terrible service. No communication. Dropped off my truck for service on a scheduled date. They told me they'd have a loaner car, but they didn't the day I showed up. 5 More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Christopher
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Bought a used 2016 f150. i noticed several issues with vehicle. Drive line vibration, door lock,windshield, steering alinement,tailgate handle.they took care of every problem More

by bkonsor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Odden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson, Mike Swoboda
June 16, 2022

Great customer service is dead. After patiently waiting roughly four weeks to get my 21’ F150 in for recall work and some rattling, I discovered North Country Ford, no longer car More

by Makorsmo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Christopher
1.0
This rating includes all reviews, with more weight given to recent reviews.
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