North Country Ford Lincoln
Coon Rapids, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Not only did I get a good price and decent financing, my salesperson helped me set up my phone to the Sync system, he spent about a 1/2 hour with me going over all the features of the car too. Then, he att salesperson helped me set up my phone to the Sync system, he spent about a 1/2 hour with me going over all the features of the car too. Then, he attempted to find a remote because apparently the car was traded without one. He did not find one, but will order one for me. I picked up my new plates and was offered to have them put on for me - free of charge! More
The salesman was NOT pushy. I pretty much knew what I wanted when I walked onto the lot because I had researched it online. The only thing lacking that I'm waiting for is a remote keylock "thing" so I do wanted when I walked onto the lot because I had researched it online. The only thing lacking that I'm waiting for is a remote keylock "thing" so I don't have to start it before I let someone in. Also, Steve, my salesperson, helped me set up my cell phone to the Sync system and he is working on obtaining the remote(s) for me. More
I was very impressed with the professionalism and customer service of the whole staff. The prompt service and willingness to make sure any small issues were taken care of was also a huge plus. I wi customer service of the whole staff. The prompt service and willingness to make sure any small issues were taken care of was also a huge plus. I will definitely be a repeat customer and will recommend others to use North Country Ford. More
I scheduled an appointment for 10:00am, and when I showed up 5 minutes early, there were several cars ahead of me waiting to be processed. I thought I was in for a 10 to 15 minute wait. To my surprise, a up 5 minutes early, there were several cars ahead of me waiting to be processed. I thought I was in for a 10 to 15 minute wait. To my surprise, an employee came out and asked me to please be patient, and they would get me processed as soon as possible. Less than 5 minutes later I was checked in and my vehicle was being worked on. Nice waiting area and in no time, my vehicle was ready. The entire staff were friendly, well-trained and very professional. More
Everytime I call the service department at North Country Ford and am treated with the utmost respect. These guys are awesome. I am so glad that I purchased my verhicle from North County Ford becaue they ta Ford and am treated with the utmost respect. These guys are awesome. I am so glad that I purchased my verhicle from North County Ford becaue they take very good care of me. I've been here for all my vehicle needs including regular oil changes and everytime they treat me the same! I think they might even know me by my first name now (which is a special touch). I have my own business too and service is KEY! Thanks to the guys at North Country Ford for taking such good care of me. Kelly Flaten More
My experience at North Country Ford was good. The financing portion was a bit unorganized - wrong down payment/monthly payment information as well as my zip code was wrong on most documents. This cr financing portion was a bit unorganized - wrong down payment/monthly payment information as well as my zip code was wrong on most documents. This created unnecessary activity that made the process less than smooth in my opinion. More
They do an excellent job in taking care of our family and any needs we have, be it service or sales. We would not think of going anywhere else to purchase a vehicle!! Mike is personable and always willing to any needs we have, be it service or sales. We would not think of going anywhere else to purchase a vehicle!! Mike is personable and always willing to help us with our needs. Larry Morris takes care of us on the sales side. In service, Brad, Ron and Dan are very accommodating and communicate the status of our vehicle. This is a wonderful dealership and we have recommenended it to family and friends who have purchased vehicle and also been very satisfied! More
I had a great experience working with Brad Arnold in purchasing a used Lexus vehicle. Brad was very helpful and went out of his way to make sure I had all the necessary details to make an informed deci purchasing a used Lexus vehicle. Brad was very helpful and went out of his way to make sure I had all the necessary details to make an informed decision. Throughout my car buying experience, I never felt pressured and was always given proper attention. Customer service was excellent and I would recommend to anyone to check out North Country Ford Lincoln Mercury in making either a new/used vehicle purchase. More
From the moment I walked in I didn't feel pressure to purchase my car that day, however because of the way I was treated I knew that I wanted to bring them my business. I worked with Steve Bibro (sales) purchase my car that day, however because of the way I was treated I knew that I wanted to bring them my business. I worked with Steve Bibro (sales), and Tim who helped out when it came time to discuss financing options. Everyone is very friendly and welcoming, and they worked hard to meet my needs and what I was looking for. I would absolutely recommend this dealership to friends/family. Great experience!! More
My visit was just for scheduled maintenance, but everyone I came in contact with was very friendly and seemed sincerely interested in my satisfaction. They even washed my truck after the oil change/tire rot I came in contact with was very friendly and seemed sincerely interested in my satisfaction. They even washed my truck after the oil change/tire rotation. Even though this was a free oil change, they seemed to put their best effort into their service. More